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Pure Pursuit Automotive

Kansas City, MO

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38 Reviews

1619 Walnut Street

Kansas City, MO

64108

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38 Reviews of Pure Pursuit Automotive

October 06, 2016

The best car purchasing Tom,thanks for the lodging over night and your patience to details that allowed me purchase my dream car. You make Pure Pursuit Automotive "First clas More

by Litt's 63 amg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Loveless
October 01, 2016

Happy Wife, Happy Marraige My wife is ecstatic about the purchase of her Audi from Pure Pursuit. I handled the negotiations and my wife was nervous. She liked the pictures tha More

by Steve Fithian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Loveless
July 31, 2016

Best car purchasing experience I've ever had These guys are incredible. Saved me so many hours going to dealerships and being harassed into a high pressure sales situation. First class all the More

by Sean Kennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Loveless, Dylan Crandall
July 26, 2016

Buying made easy I worked with Bret at Pure Pursuit Automotive to find and purchase an Audi R8. He not only was extremely knowledgeable, his high level of communicati More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Ballard
May 05, 2016

Spectacular Customer Service and a more spectacular car! I cant say enough good things about Pure Pursuit. I looked for a long time to find my next dream machine and they had the perfect example there. I cal More

by LaserSVT
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Loveless
March 12, 2016

Excellent experience They had a one of a kind car, cleaned it up and took all of the small dents and dings out of it prior to delivery and even replaced the entire windshi More

by aetzkorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
March 10, 2016

Way better than haggling with a typical dealer! I recently purchased a '14 MB E63 AMG S from pure pursuit. Overall the process was painless and I got a fair price for the car. It was worth it to me More

by arives350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Curran, Bret Ballard
January 23, 2016

Best car buying experience i have had so far, i recommend Br I definitely got my money’s worth. It was a bit hard for me to accept that I might not get the absolute best price out there, since I’m pretty good at More

by SUnValley12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Ballard
January 19, 2016

Quick, east and with integrity. I was looking for a used Panamera GTS and found this organization when one of their vehicles showed up in a search. I scheduled a test drive and the More

by Porsche buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Ballard, Lisa Summers
Jan 23, 2016 -

Pure Pursuit Automotive responded

It was an absolute pleasure to get to know you and earn another Kansas City enthusiast's business! We loved the debadged and carbon finish of your GTS and I think you loved it more, we will look forward to working with you or your trusted network for the next sport-lux vehicle.

January 10, 2016

Be very careful before handing over your money These guys are some of the more high pressure used cars salesmen I have ever interacted with and are about as big of a scam as there is. For full disc More

by DDT1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glen Dakan, Bob Krebs
Jan 11, 2016 -

Pure Pursuit Automotive responded

Hello I am Glen Dakan, the CEO of Pure Pursuit Automotive and I wanted to personally shed light on this negative review. First off, our team certainly does not pay for reviews and we’ve sold vehicles to satisfied clients in 25 states, many that are excited enough to produce testimonial videos that are easily found on our YouTube channel or website. Our team strives for only 5 star reviews and it appears that in Mr. Tokar’s eyes, we fell short. I personally called Mr. Tokar as soon as this review appeared to apologize for his experience and to see if there was anything we could do. He stated that there was nothing that could be done and my call did not improve his experience. Mr. Tokar never completed business with my company. I believe that the source of our shared frustration is that Mr. Tokar expected my PureConcierge team to complete many hours of complementary research and affect a wholesale purchase and transport of a vehicle specifically for him, with no assurance that he would complete the purchase. Mr. Tokar’s custom product desire without any commitment (like a deposit) is unfortunately a service that no company can offer and stay in business. We understand his hesitation for a “sight-unseen” vehicle purchase, and Mr. Tokar found no value in our 11 day / 1100 mile guarantee. Mr. Tokar referenced an $8,000 price difference in his review, this is because he was showing us accident or salvage vehicles that he said would match his budget, and we only deal in top quality non-accident vehicles that were beyond his desired price point. Pure Pursuit has a near flawless reputation on major review sites, is veteran owned, rated “A+” from the BBB, and has been featured nationally in Business Insider (http://read.bi/1Sjxenj) and Inc. Magazine (http://bit.ly/1BKqYfg). Our PureConcierge clients that do business with us have found 5 star value in our approach for the new way to buy cars safely online. We pride ourselves on being always available to answer any and all questions, thank you for your time in reading.

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