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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

June 03, 2020

Great service in a timely manner! Always happens when I service my 2016 F150. The Ford Total Care Plan has more than paid for itself! More

by Mwarren
Recommend Dealer
Yes
Employees Worked With
Matt Brinson
May 13, 2020

Clock and Temp display not working. They scheduled, sent reminders, got me in and out in a timely fashion. Friendly and relaxed atmosphere AND under what we originally thought the costs More

by joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Simms & Check out person (Brooke?)
May 07, 2020

Shedule service for my vehicle and without any hesitation they listened and acknowledged my concerns. And got me squared away without hassle tony Simms and tom leninham showed excellent customer service. Gre More

by jessevp2
Recommend Dealer
Yes
Employees Worked With
Tony Simms , Tom Linnehan
May 09, 2020 -

Purvis Ford Lincoln, Inc. responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Purvis Ford Inc!

April 29, 2020

Service Scheduling service for my vehicle was easy. Drop off was quick and easy. The vehicle was ready on time. I recommend Purvis Ford for everyone. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name, sorry.
April 29, 2020

Awesome service and friendly staff during this pandemic period- All requested services completed in record time and to great satisfaction! I will be back again! More

by danester
Recommend Dealer
Yes
Employees Worked With
Daniel Mullins
May 01, 2020 -

Purvis Ford Lincoln, Inc. responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you for being one of our valued guests and we look forward to your next visit! Take care!

April 26, 2020

Excellent service, very friendly staff. Kept me informed of everything that was going on. Would definitely recommend them to friends and family. Thank you. I will be back. More

by faddy9966
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
April 22, 2020

the fastest car buying experience i have ever had not a lot of mustangs to choose from but giving the situation that our country is going through at the time, very understanding. However our salesman More

by luvsoftball2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
endreas
Apr 23, 2020 -

Purvis Ford Lincoln, Inc. responded

Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2020

I have two vehicles that Purvis services and I'm very satisfied with work performed consistently. The service writers are very well trained and knowledgeable. When something isn't quite right they go out More

by Raven10024
Recommend Dealer
Yes
Employees Worked With
Tony Simms
Apr 20, 2020 -

Purvis Ford Lincoln, Inc. responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 15, 2020

Fantastic Service and very friendly staff! I took my car in for its 15000 miles maintenance! I was met as soon as I arrived, they had all the information already in their system! So they simply More

by jswanson118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Eadie, Andrew Smith, Taylor Clark
Apr 16, 2020 -

Purvis Ford Lincoln, Inc. responded

Hi Jswanson, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 15, 2020

Courteous & Efficient Brought in pickup for periodic maintenance. Greeted by name, waited in comfortable customer service lounge. Vehicle services were promptly completed More

by Abajuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
Apr 15, 2020 -

Purvis Ford Lincoln, Inc. responded

Hi there, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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