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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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453 Reviews of Purvis Ford Lincoln, Inc.
January 30, 2020
The service manager and service writer have always been extremity helpful in ashl situations, they go above and beyond to ensure customers receive the highest customer service. Highly recommended extremity helpful in ashl situations, they go above and beyond to ensure customers receive the highest customer service. Highly recommended More
by Tazzzkle
Employees Worked With
Tony Simmons, Tom Linnehan, Andrew Smith, Daniel Mullins, Brooke Rodgers, Matt Brinson
January 29, 2020
Outstanding Service! Fantastic Service. Very professional. Troy Robb gets thumbs up x 5! Took the time to check and told me my extended warranty covered the repairs. Fantastic Service. Very professional. Troy Robb gets thumbs up x 5! Took the time to check and told me my extended warranty covered the repairs. More
by Rick
Employees Worked With
Troy Robb
January 29, 2020
Great Recall Work Had a recall on my Ford Escape. Purvis Ford Service Tech Andrew took great care of us. He scheduled us quickly and ensured that we understood how lo Had a recall on my Ford Escape. Purvis Ford Service Tech Andrew took great care of us. He scheduled us quickly and ensured that we understood how long it would take and what they were going to accomplish. More
by bob.pickett1
Employees Worked With
Andrew Smith
January 24, 2020
Review title give me a break! Everything went well got loaner car and left was called at home to tell me car was done came back checked in got my edge and left all persons i talked Everything went well got loaner car and left was called at home to tell me car was done came back checked in got my edge and left all persons i talked to very nice and friendly and helpful. More
by stillpond3
Employees Worked With
Andrew Smith
January 23, 2020
Gets the work done Purvis handles repair/maintenance issues with professionalism and skill. If you need to wait while work is being done the waiting area is clean and co Purvis handles repair/maintenance issues with professionalism and skill. If you need to wait while work is being done the waiting area is clean and comfortable. The service managers keep you updated. More
by becky12602
Employees Worked With
Matt Brinson
January 23, 2020
Very professional sales representative , answered all inquiries, very relaxed atmosphere... started out just looking and ended up getting a deal of a lifetime... thank you inquiries, very relaxed atmosphere... started out just looking and ended up getting a deal of a lifetime... thank you More
by vpeast2201
Employees Worked With
Keith
January 22, 2020
Thankful I am blown away by the customer service I received from Daniel Mullins. Not only was he very kind and understanding; he worked very hard to help me in I am blown away by the customer service I received from Daniel Mullins. Not only was he very kind and understanding; he worked very hard to help me in an incredibly stressful situation. He went above and beyond to keep me informed, as well as remained very patient as I had many questions. Daniel has provided me the best customer service I've ever received from Ford in the many years I've done business with them. I am so very thankful for his time, effort, and care! Thank you so much Daniel. More
by madisonrae180
Employees Worked With
Daniel Mullins
January 21, 2020
Excellent There is a reason why Purvis Ford has so many repeat customers. The service was great and was completed in a timely manner as always! There is a reason why Purvis Ford has so many repeat customers. The service was great and was completed in a timely manner as always! More
by Wrschichester
Employees Worked With
Emily Patrick, Tom Linnehan
January 21, 2020
I was in the market to buy a new vehicle for my wife and had decided on getting an Edge. So it happened to rain and we couldn’t do much work that day me and a co-worker rode down to Purvis Ford.Within secon had decided on getting an Edge. So it happened to rain and we couldn’t do much work that day me and a co-worker rode down to Purvis Ford.Within seconds of starting to look at the cars a salesman by the name of Ross came and got me to the vehicle I was looking for.He went over everything with me about all the features of the Edge.I came back 2 days later with my wife and bought it. I was surprised by how good Of service we received and done in a timely manner. I have already recommended 2 of my co-workers to Purvis because they are in the market for a new vehicle. So when I am in need of another vehicle I know exactly where to go.Thanks a lot Purvis Ford. More
by rowchillwill505
Employees Worked With
Ross Decatur
January 20, 2020
"Dedication at it's highest level" Fully satisfied with the entire service staff, especially service advisor Daniel Mullins. Mr. Mullins goes above and beyond in seeing to it that his c Fully satisfied with the entire service staff, especially service advisor Daniel Mullins. Mr. Mullins goes above and beyond in seeing to it that his customer is well informed throughout the process. Dan K. More
by Dan K.
Employees Worked With
Daniel Mullins
