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Purvis Ford Lincoln, Inc.
Fredericksburg, VA
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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453 Reviews of Purvis Ford Lincoln, Inc.
January 20, 2020
Always Superb Service at Purvis Ford I have never had a bad experience with this dealership; sales, repair and/or normal service visits, i.e., oil changes, inspections, etc. are always do I have never had a bad experience with this dealership; sales, repair and/or normal service visits, i.e., oil changes, inspections, etc. are always done quickly and with expertise. Tony Simms, Service Advisor, is always very helpful in getting necessary services performed. More
by kacos
Employees Worked With
Tony Simms, Barry Johnson
January 18, 2020
Dan Mullins did a fantastic in ensuring my 2012 diesel F250 was properly serviced. He was honest in his assessment and did not try to mislead me into getting service that was not necessary for my vehicle. F250 was properly serviced. He was honest in his assessment and did not try to mislead me into getting service that was not necessary for my vehicle. I would highly recommend this individual for his integrity and honesty in taking care of the customers needs. More
by Chessie
Employees Worked With
Daniel Mullins
January 15, 2020
Never encountered an issue with service. Especially this time around, service was ever and beyond in capturing what was occurring and diagnosis. Always a great experience and great performed work. Would hig time around, service was ever and beyond in capturing what was occurring and diagnosis. Always a great experience and great performed work. Would highly reccomend to anyone. I dealt with Matt who really helped our family especially during a scary situation when issue was first encountered. A special thanks to him and the team who gave us such a great experience. More
by JACELYNOLIVELLA
Employees Worked With
Matt Brinson
January 09, 2020
Very satisfied. Love how they call you with an update / progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. progress on your repair. Tony and Troy are top notch service advisors! Recommend this group highly. More
by Brett W
Employees Worked With
Troy & Tony
December 30, 2019
As always!! The the performance of the service team at Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Purvis Ford is excellent. Always courteous, and helpful. Easy to make an appointment and work was done within the time frame given. Thank you Purvis Ford!! More
by Vettkeeper
Employees Worked With
Troy D Robb
December 28, 2019
Private ownership and the staff work hard to make sure the customer is totally informed on all options and packages available. They had to find the F250 XLT truck I wanted outfitted for Max Towing. I enjo the customer is totally informed on all options and packages available. They had to find the F250 XLT truck I wanted outfitted for Max Towing. I enjoyed working with Purcell and the Purvis staff More
by H20fwl
Employees Worked With
Purcell Draper
December 27, 2019
warranty service Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis F Brought my 2016 Edge in for a leaking transmission. Leaking plugs were replaced under warranty, with no hassle. Pleased with the service at Purvis Ford. Service was performed in a timely manner and the service advisors were pleasant and communicative. More
by mschneider
Employees Worked With
Tom Linnehan, Andrew Smith, Daniel Mullins, Brooke Rodgers, Matt Brinson
December 23, 2019
Team Work that is friendly and accommodating I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They I have always appreciated and admired the ability of the Purvis Ford Lincoln staff to work as a team in providing high quality customer service. They have always treated me with respect and have always answered my questions in a professional and respectful manner. I have never had a problem with the service work. I highly recommend Purvis Ford Lincoln, Inc. More
by larrycase1
Employees Worked With
Tony Simms, Ken Wenke, John Polifko, Dave Eadie, Mary Mullins, Tom Linnehan, Andrew Smith, Steve Pavey
December 21, 2019
the best ! Purvis Ford of Fredericksburg va is all about the way car/truck buying should be ! After this purchase it makes me want to go get another ! Purvis Ford of Fredericksburg va is all about the way car/truck buying should be ! After this purchase it makes me want to go get another ! More
by stevez
Employees Worked With
Ben Jacks, Emily Patrick, Dave Eadie
December 17, 2019
very good the service is very prompt very friendly the driver of the courtesy van was very professional and prompt the service center person frank mackov the service is very prompt very friendly the driver of the courtesy van was very professional and prompt the service center person frank mackove is one who goes out of his way to be helpful More
by roninezmullen
Employees Worked With
Frank Mackove
