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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews
Call Dealership (540) 898-3000

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

July 27, 2023

Except service and boundless knowledge of parts and services. Bravo Zulu to Ms. Cruz for her exceptional customer service skills. More

by keynavy1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Cruz
Report | Print
July 26, 2023

Great service. Our adviser kept us informed, explained all details, and handled dealing with the warranty company on our behalf. I highly recommend the service dep More

by wendyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Daniel Mullins, Tony McMahan
Report | Print
July 25, 2023

Great Service. Timely and easy to work with. They took me right in, set everything up and went right to work. More

by hthomas341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Daniel Mullins, Tony McMahan
Report | Print
July 24, 2023

I have always recieved excellent service. Tony Simms is the man. Always very helpful and keeps me informed. More

by Dalejchamp88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Simms
Report | Print
July 18, 2023

Great customer service. Bruce was very nice and Larry was great. That’s why I keep coming back. More

by Janet.traugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry in financing , Bruce Gammon
Report | Print
July 17, 2023

Salesman greeted me at the door and was prepared with information about the vehicle I was interested in test driving. More

by Jguess3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy , Dave Eadie, Frank Mackove
Report | Print
July 12, 2023

Excellent service from the entire team. Salesman Purcell Draper, finance Kathy Smith and the service personnel and the general manager Dave Eddie. I’ve been trading with this dealership fo More

by Mrs.tbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Purcell Draper, Kathy Smith, Dave Eadie, Andrew Smith
Report | Print
July 12, 2023

From the beginning to end, they were amazing and respectful. They were not pushy trying to make a sale. They worked with me and highly recommend them and will return back later in the future. More

by darien_colon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy smith , Steve Pavey
Report | Print
July 10, 2023

Appointment time was 7 hours before vehicle was worked on. Purvis Ford appointment times are a joke. More

by michaelhaynes707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Smith, Daniel Mullins, Tony McMahan
Report | Print
June 26, 2023

We were ready for a new truck and I found it at Purvis Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes. More

by gpmayhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfin Murphy
Report | Print
Jun 26, 2023 -

gpmayhan responded

We were ready for a new truck and I found it at Purvis Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes.

Jun 26, 2023 -

gpmayhan responded

gpmayhan responded publicly on 6/26/23 5:55 PM We were ready for a new truck and I found it at Purvis Ford Lincoln. My experience with this dealership was tops. John and Delfin were great to work with during this processes.

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