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Purvis Ford Lincoln, Inc.

Fredericksburg, VA

3.5
453 Reviews

11335 Patriot Highway

Fredericksburg, VA

22408

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453 Reviews of Purvis Ford Lincoln, Inc.

April 30, 2023

People I worked with were very nice but was is crazy expensive. Very unhappy with the cost of everything. More

by EmilyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Patrick
April 29, 2023

Courteous, and easy to work with. There’s always give and take when buying a new vehicle but these guys were friendly and helpful all the way through! More

by Nfny64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Mackove
April 21, 2023

Great service , and done on time and correctly . I do all my service work with Purvis on all my vehicles. More

by caseytmack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Tony McMahan
April 18, 2023

although service manager took care of the issues after having vehicle for months AC is still not working and blowing warm air so I just give up. More

by SMills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike was the original guy I worked with but found out he was no longer there after 2 months and I want to say it was Tony who took over and did found the issues and took care of the situation right away but AC is still not working
April 07, 2023

Good Service, I was pleased that the work was done in one day. The people I spoke with were very professional More

by John E Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg C, Rocio Cruz, and the courtesy driver
April 03, 2023

Service was fine. Had the Works done and got some new wipers added. Just always try to figure out why you need to make an appointment and it still takes an hour-and ha More

by rangerfx
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
March 28, 2023

Great service. Competent staff. Pleasure to work with them. Courteous personnel. Good job. I use them regularly More

by asenior citizen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Simms, Mutt , Andrew Smith
Apr 05, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Purvis Ford Inc! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2023

I received excellent service, salesperson was not pushy, and allowed to process at my own pace. No complaints More

by ecurtis68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfin Murphy..5 stars
Mar 30, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2023

Went out of their way to ensure a warranty repair was done to my satisfaction. When it got delayed a day, they were understanding and kept me informed and helped ease the inconvenience of the day. They a More

by Jeggert_vpi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smith, Daniel Mullins, Tony McMahan
Mar 20, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2023

Thank you Purvis Ford for the outstanding service throughout my almost 2 yr wait for my Maverick Truck. More

by elmer.torres95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delfin Murphy, Dave Eadie
Mar 17, 2023 -

Purvis Ford Lincoln, Inc. responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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