I was immediately greeted upon arrival with the sign in paper work and was told it would be about two hours to complete the work. I waited in a comfortable waiting room and in two hours was informed that my car was ready. Very smooth operation and a first for me.
I showed up early due to a schedule change, but they were able to accommodate the early arrival with no problem. The truck had its first oil change and tire rotation plus a tire rotation. Very pleased with how the truck looked after it was detailed.
They are very knowledgable, friendly, and did their best to finish servicing my car asap. I have been coming here for over 7 years and they have always been consistent with their excellent service and honesty when it comes to advice on maintaining my Mazda (with over 250K miles).
The servie was amazing. Fast, professional and pleasant. Much better than S.F. location! I live in SF. and used to go to The Tendrlion location. After this visit, I much prefer to come to Burlingame and get it done there.