QUIGLEY DODGE

I’ve been a loyal customer for decades, have always driven a Dodge truck and had all service and repairs completed at the dealer. Thousands of dollars in work, including an incredible amount of money driven a Dodge truck and had all service and repairs completed at the dealer. Thousands of dollars in work, including an incredible amount of money for the faulty DEF system that RAM refuses to reimburse me for even though there is an extended warranty on the system. Quigley recently did some work on my front end for me, a few weeks later the same problem came up, and I was told “someone did some work on your passenger front that’s gonna need fixed.” When I told them they did the work, there was instant silence, but I still had to pay for everything, which I did without complaint. Last week I tried to take advantage of MOPAR’s buy 3 tires get 1 for a dollar. I called Quigley to try to set up an appointment and buy the tires, but the customer service was terrible. They clearly were trying to make it difficult so I would give up on the deal, which I did. I took a long hard look at all my years of service at Quigley and realized I was the one being polite and professional, I was the one providing them with customer service instead of the other way around. I sent an email expressing my concerns to Steve and the GM and the response was, sorry to lose your business because we didn’t have the tires you wanted in stock. Best of luck. Customer service has continued to decrease in our Country, the days of businesses wanting happy customers that want to return is long gone. I have never written a bad review for any business, but I’m done with Quigley and Dodge RAM as far as I’m concerned. As long as their business is running good and money is coming in, they don’t care about loyal customers. Poor customer service! No more service and no more purchases from me at Quigley of Boyertown. More

The service was outstanding and Steve went above and beyond to make my experience enjoyable. He was very knowledgeable and answered all my questions and concerns. Would recommend this dealership to anyo beyond to make my experience enjoyable. He was very knowledgeable and answered all my questions and concerns. Would recommend this dealership to anyone. More

Rob was super and made the buying process fun. I hate car shopping but I would buy again thru Rob Freeman. I hate car shopping but I would buy again thru Rob Freeman. More

We saw a vehicle on their website, like on so many others, but unlike the others they actually had it on the lot! We were greeted with professionalism and honesty. A great experience after driving an others, but unlike the others they actually had it on the lot! We were greeted with professionalism and honesty. A great experience after driving an hour to get there. So glad we didn't settle elsewhere. More

Quigley provides excellent on time service. The service people advise the customer of any needed repairs before making them & provide a price for the repair that doesn’t escalate as the service The service people advise the customer of any needed repairs before making them & provide a price for the repair that doesn’t escalate as the service is performed. My 2023 Durango is the 3rd vehicle I have purchased from Quigley. No complaints. More

We are repeat customers both for sales and service since probably 2009. We have bought 6 vehicles from Quigley. probably 2009. We have bought 6 vehicles from Quigley. More

Literally the best service from start to finish anyone can have in obtaining a new vehicle. We were lucky enough to be assisted by Steve G. who was so incredibly professional, fun and truly looked out for can have in obtaining a new vehicle. We were lucky enough to be assisted by Steve G. who was so incredibly professional, fun and truly looked out for us and our daughter whom we were purchasing the car for. Unforgettable, calm, not pushy and a perfect experience. We drove 2.5 hours away from our home to purchase at Quigley of Boyertown to deal with Steve and it was worth every mile!!! More

Always friendly and nice to deal with. They are great at keeping me informed of what’s going on with my vehicle. They are great at keeping me informed of what’s going on with my vehicle. More

Great dealing with our salesperson Jim normally I hate car shopping but he made it very easy for us car shopping but he made it very easy for us More

Salesperson Steve Gordon was Fantastic very knowledgeable followed through with all of our questions. Definitely would buy another vehicle from Steve. followed through with all of our questions. Definitely would buy another vehicle from Steve. More