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Quality Buick GMC Cadillac

Alton, IL

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rated
4 Reviews
Call Dealership (877) 875-0572

1620 E Homer Adams Pkwy

Alton, IL

62002

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4 Reviews of Quality Buick GMC Cadillac

June 13, 2026

The worst customer service we've ever had will never buy a car from there ever again More

by donaldicke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Smith
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Jun 18, 2026 -

Quality Buick GMC Cadillac responded

Thank you for your review, Donald. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 08, 2026

Very pleased with service I got from recent visit to dealership! Russ was very professional curtis & kept me informed each step!! Great employee More

by mndtaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Windmiller, Wayne Chamberlain
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Apr 08, 2026 -

Quality Buick GMC Cadillac responded

We appreciate your five-star rating and feedback. We’re pleased our team provided professional service and kept you informed at every step. Congratulations on your Buick Encore, and we look forward to assisting you again.

February 05, 2026

Great dealership at which to have your vehicle serviced. They do the work in a timely and professional manner keeping the customer informed during the process. I will definitely chose Quality Cadillac whe More

by pschilbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service, Wayne Chamberlain
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Feb 05, 2026 -

Quality Buick GMC Cadillac responded

It’s wonderful to hear that Wayne and our team completed your Cadillac service in a timely, professional manner while keeping you informed. We appreciate your trust and look forward to assisting you when you choose your next vehicle.

June 14, 2022

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly. More

by blove121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Justin
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