Quality Buick GMC
Albuquerque , NM
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Best vehicle buying experience at quality Happy with the experience and my purchase. You have to go see James Vigil! Mannie took the time to show every detail. Impressive team and I’d recommen Happy with the experience and my purchase. You have to go see James Vigil! Mannie took the time to show every detail. Impressive team and I’d recommend this dealership. More
Warranty work 2016 Yukon AC compressor went out and fortunately for additional coverage the part was replaced. The dealership provided a rental vehicle and the work 2016 Yukon AC compressor went out and fortunately for additional coverage the part was replaced. The dealership provided a rental vehicle and the work was completed in a timely manner. More
One of the VERY BEST car buying experiences I've ever had! This was definitely one of the best car buying experiences I've ever had! Everyone was so professional, very courteous and genuine. The salesman tha This was definitely one of the best car buying experiences I've ever had! Everyone was so professional, very courteous and genuine. The salesman that helped me was Clayton. Clayton did such a great job of walking me through the entire vehicle and answered all my questions. When I had a technical question about maintenance, he took me over to see their tech at the service department. What a wealth of information they gave me! I'm very impressed with how the dealership operates overall. The entire team they have at this dealership is top notch! I would strongly suggest going here first to buy a vehicle first. - Darren Burch More
Professional, Courteous and Efficient We recently returned to Quality GMC after using another dealer on the West side that caused a new repair each time we would take it in. Thank you, Co We recently returned to Quality GMC after using another dealer on the West side that caused a new repair each time we would take it in. Thank you, Cord Trail, for your professionalism. We only had a regular service done, but we feel better knowing we are dealing with honesty and "Courtesy". More
understood problem and fixed it quickly Diagnosed and explained the the problem quickly and fixed the problem in a timely manner. The usual courteous service folks. This is what keeps me c Diagnosed and explained the the problem quickly and fixed the problem in a timely manner. The usual courteous service folks. This is what keeps me coming back for service. More
Fruad This dealership has damaged my vehicle by damaging both side fenders and the hood of my vehicle and try to hide it by fixing it and painting it withou This dealership has damaged my vehicle by damaging both side fenders and the hood of my vehicle and try to hide it by fixing it and painting it without my permission and returning it back to me without mentioning anything about the damage. They promise to do what it takes to handle this situation but it has been nothing but empty words. Now they have their lawyer involved and he is playing games. More
Friendly, thorough service My Service Writer Cord Trail was and always is a pleasure to deal with. Brought my 2017 Diesel Canyon in (no Appointment required) for second service My Service Writer Cord Trail was and always is a pleasure to deal with. Brought my 2017 Diesel Canyon in (no Appointment required) for second service since new around 2:30 pm, for Annual service, tire rotation, and two Computer updates as part of a recall item. Got a call the by 4:15 everything complete. Always a Pleasure to work with the Quality Dealership. More
Out of Warranty Work My 2014 GMC Acadia fell subject to the dreaded A/C not working problem. If you own an Acadia you should google Acadia A/C Problems, it's disturbing. My 2014 GMC Acadia fell subject to the dreaded A/C not working problem. If you own an Acadia you should google Acadia A/C Problems, it's disturbing. I was told at the dealersip my car was not under warranty and the cost would be $1,050.. plus. After some negotiations they said GMC, the mothership, would offer me a "Goodwill" warranty and I got all the work done for $400. Through all of this the people at Quality were exceptional and great to work with, they even found another major problem with the engine that was fixed under warranty. Overall I love the dealership but I am having serious doubts about GMC products. This is two significant mechanical issues on a vehicle that is only 4 years old with 21,000 miles. More
Excellent Service Team The whole process from check-in to diagnostic to repair went smoothly. Rick was respectful and honest, communication was clear and timely. Diagnosis i The whole process from check-in to diagnostic to repair went smoothly. Rick was respectful and honest, communication was clear and timely. Diagnosis indicated a problem more severe than expected and the team was able to complete the repair by the next day. Transportation was kindly provided. I will definitely return, and would highly recommend Quality Service as it is just that - quality. Based on my experience, I will probably buy my next car here! More
Great Service Team Went in on a "No Notice" service for a LOF and tire rotation, they took me in and out in 45 minutes, Great Job, Great Team! Went in on a "No Notice" service for a LOF and tire rotation, they took me in and out in 45 minutes, Great Job, Great Team! More