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Quality Chevrolet

Escondido, CA

4.6
1,166 Reviews
The team at Quality Chevrolet would like to welcome you to our dealership in Escondido, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Escondido, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Escondido count on the high-quality vehicles and services found at Quality Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 1,166 reviews

March 29, 2024

Great experience. Christian was an exceptional sales person, knowledgeable and took care of us. Will be happy to come back for our next vehicle More

by jalmex84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Ramirez
Apr 01, 2024 -

Quality Chevrolet responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Christian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

The team made the entire car buying experience a pleasant one. They were extremely professional. They listened to and answered all my questions with patience. Perfect environment for purchasing a car. More

by bdcourtney59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Carr. John Latta
Apr 01, 2024 -

Quality Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

Overall good experience and patience demonstrated by sales Team. As they had different working hours, they did a good job transferring back-up coverage. Overall process took too long, but not sure ho More

by dgperrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Apr 01, 2024 -

Quality Chevrolet responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

very friendly staff. clean and pleasant waiting room. quick service. everyone was very helpful and professional. More

by nzarcades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

I had an oil change scheduled and called in the morning to price out tires as well. I was out on hold for a long period of time and hung up. I tried calling a little while later again to check tire prices. More

by SEANPALADINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
Apr 01, 2024 -

Quality Chevrolet responded

Thank you for sharing your thoughts and feedback with us, Sean. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

Amazing service from beginning to end Kathleen was amazing and very helpful!! Would recommend Escondido Chevrolet as your go to for all work. More

by scby10_619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Garden
Apr 01, 2024 -

Quality Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

Excelente las personas muy amables y resolvieron todas nuestras dudas y nos sentimos en confianza More

by sirenia.martinez.nieto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Quality Chevrolet responded

Apreciamos sus amables comentarios, Sirenia. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 27, 2024

Great service and experience, staff are great at this dealer. Everyone was friendly and helpful. More

by JOMIGAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Quality Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 27, 2024

Great experience! ! The service person was great. Very welcoming. Fast and efficient service. Looking forward to my next appointment. More

by dlrivera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 29, 2024 -

Quality Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 27, 2024

When I turned in me vehicle for an oil change, the service employee told me it would be about 90 minutes. It was completed in 30 minutes. After I received my key and went to check. The front tire stil More

by gperez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Mar 29, 2024 -

Quality Chevrolet responded

Thank you for your feedback. Here at Quality Chevrolet Escondido, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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