Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.4
462 Reviews
4.4

462 Reviews

Write a Review

462 Reviews of Scott Holtz

August 19, 2026

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Lack of communication. Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you ju More

by lizardoreynoso
Service Price Transparency
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Recommend Dealer
No

August 17, 2026

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Passenger side power folding mirror failed. Juan was able to source a replacement and have it installed within a week. Thank you again Juan! More

by Gregory
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Recommend Dealer
Yes

Other Employees Tagged: Juan

Aug 18, 2026

Quality Chevrolet responded

Thank you for your kind words, Gregory! I’m glad to hear that Juan was able to help you with the replacement of your passenger side power folding mirror. I appreciate your feedback and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2026

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Always love coming to the greatest dealership that has always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car. More

by briisaraii9521
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Recommend Dealer
Yes
Aug 13, 2026

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Quality Chevrolet Escondido and am excited to hear that you've had positive experiences with our service and deals over the years. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 04, 2026

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The service is usually good. Don’t have any problems or what they did, but they didn’t fix my radio. I asked for new filters in the truck and they didn’t put them in other than t More

by NICHOLASCRINCIONE
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Recommend Dealer
Yes
Aug 05, 2026

Quality Chevrolet responded

Thank you for your feedback, Nicholas. I'm glad to hear you had a good overall experience at Quality Chevrolet Escondido, and I appreciate you taking the time to share your comments. Your feedback regarding the radio and the filters is valuable and helps us identify areas where we can improve. If you'd like to discuss your experience further, please feel free to reach out directly. Thank you again for your input, and we look forward to the opportunity to assist you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 02, 2026

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I used a coupon for an oil change. The price was reasonable for dexos synthetic oil and labor. The service writer was friendly, professional and pointed out some over due work that s More

by ladynwht
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Recommend Dealer
Yes
Aug 03, 2026

Quality Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Quality Chevrolet Escondido. It's great to know that we're able to assist you in a friendly and professional manner while also providing valuable insights on your vehicle. I appreciate your feedback, and we look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 01, 2026

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It went ok, I made appointment for 9:00 am and was there early. My vehicle was done at 11:45 for a oil change 😠 More

by Pswirsky
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Recommend Dealer
Yes
Aug 02, 2026

Quality Chevrolet responded

Thank you for taking the time to share your experience. I understand how frustrating it can be when an oil change takes longer than expected, and I appreciate your honest feedback. If you're willing, please contact us directly at Quality Chevrolet Escondido so we can discuss your concerns in more detail. Your time is important, and we're committed to providing a better experience moving forward. Thank you for choosing Quality Chevrolet Escondido. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 31, 2026

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Honest and thorough. Appreciated working with us on cost and spice of the maintenance needed. . More

by peterson.tim
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Recommend Dealer
Yes
Aug 01, 2026

Quality Chevrolet responded

Thank you for your kind words, Peterson! I’m glad to hear you had a positive experience with us at Quality Chevrolet. It's important to me to provide honest and thorough service, and I appreciate your feedback. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 27, 2026

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Michael was very kind, fast and efficient when giving me my car information, the wait was earlier than expected More

by normabdelugo
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Recommend Dealer
Yes

Other Employees Tagged: Michael

Jul 27, 2026

Quality Chevrolet responded

Thank you, Norma! I'm thrilled to hear that Michael provided you with kind, fast, and efficient service at Quality Chevrolet. It's great to know that your wait time was shorter than expected. We look forward to assisting you again soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 25, 2026

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They thought the problem was fixed half way home the same problem was back. Had to turn around and come back to get the problem fixed... More

by badburroughs
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Recommend Dealer
Yes
Jul 26, 2026

Quality Chevrolet responded

Thank you for bringing this to our attention. I understand your concerns regarding your repair experience, including the return of the same issue after leaving the dealership. At Quality Chevrolet, we are committed to providing careful evaluations, quality service, and assistance throughout the repair process. Feel free to connect with me directly so we can discuss your concerns together. We remain dedicated to strengthening our service experience and ensuring customers receive the support they need. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2026

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We love Quality Chevrolet! I bought my car from Quality 2 years ago and had an amazing experience. I recently brought it back in for service and the team continues to amaze me. More

by jmaas24
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Recommend Dealer
Yes
Jul 14, 2026

Quality Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve had amazing experiences with Quality Chevrolet Escondido, both when purchasing your car and during your recent service visit. We strive to provide excellent service, and I’m glad to know they were accommodating despite the traffic delays. I appreciate your kind words and we look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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