Scott Holtz
Scott Holtz at Quality Chevrolet
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Scott Holtz

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

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4.4
153 Reviews
4.4

153 Reviews

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153 Reviews of Scott Holtz

May 09, 2024

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Employee Rating

The people at the counter were really not friendly at all. You could tell they did not want to be there. It took 2 hours for an oil change.. I'd rather have paid the $100 on the corner. At least they're More

by gking723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

Quality Chevrolet responded

Thank you for sharing your feedback with us. We strive to provide excellent service, and your experience does not meet our usual standards. Your comments will be shared with our team for improvement. If there is anything you would like to discuss further, please feel free to contact me directly. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 09, 2024

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Very bad information, I regretted my purchase. Their only interest is selling, they don't care about what you really need. More

by Gregg de la cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 10, 2024

Quality Chevrolet responded

Gregg, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 09, 2024

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Employee Rating

The service staff and service manager were very helpful, they also assisted with making sure my truck was completed and the payment was taken care of under the warranty. Professional staff. More

by andrewvh6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kathleen Garden

May 10, 2024

Quality Chevrolet responded

Thank you, Andrew! I'm thrilled to hear that you had a positive experience with our service staff and manager at Quality Chevrolet Escondido. Providing excellent service and ensuring your satisfaction is always our top priority. I appreciate your kind words and look forward to assisting you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 09, 2024

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The service center personnel (Bill) was very helpful and I felt he listened to me. More

by bhanon59
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill in service

May 10, 2024

Quality Chevrolet responded

I'm thrilled to hear you had a great experience with Bill at Quality Chevrolet Escondido. We pride ourselves on attentive service and I am glad you felt listened to. Safe travels! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 03, 2024

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Employee Rating

They are nice, they get you in when scheduled and the dealership is clean etc. However, scheduling is several weeks to months out and there is no way an oil change should take 90-120 minutes. More

by darien92126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Darien. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 03, 2024

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Lewis and Teddy were awesome sales persons. The process was well laid out and went very smooth More

by emilegr61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Quality Chevrolet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 02, 2024

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Employee Rating

Best experience I’ve had in a while because Josh was very helpful and knowledgeable on all brands since I brought my Nissan Altima and took care of us. I totally recommend Josh his team and the dealership. More

by Mr. Deejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Quality Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Josh was able to meet your needs. At Quality Chevrolet Escondido, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 01, 2024

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Terrible experience they put 300 plus miles had my truck over a week did nothing waisted gas and the truck is still having problems only lied so didn’t have to fix More

by ggorelik42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 03, 2024

Quality Chevrolet responded

On behalf of Quality Chevrolet Escondido, I would like to thank you for sharing details of your recent visit. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 30, 2024

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I really like the service and personnel. Somewhat disappointed that my truck had not been washed More

by jimkleintdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Jim. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 29, 2024

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Employee Rating

Daniel. L gave me incredible service and was to fine me the perfect vehicle. The whole process was easy and I left happy and satisfied More

by regaladodavid213
Recommend Dealer
Yes
May 02, 2024

Quality Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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