Michael was very kind, fast and efficient when giving me
my car information, the wait was earlier than expected
my car information, the wait was earlier than expected
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by normabdelugo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael
Jul 27, 2026 -
Quality Chevrolet responded
Thank you, Norma! I'm thrilled to hear that Michael provided you with kind, fast, and efficient service at Quality Chevrolet. It's great to know that your wait time was shorter than expected. We look forward to assisting you again soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They thought the problem was fixed half way home the
same problem was back. Had to turn around and come back to get the problem fixed...
same problem was back. Had to turn around and come back to get the problem fixed...
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by badburroughs
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2026 -
Quality Chevrolet responded
Thank you for bringing this to our attention. I understand your concerns regarding your repair experience, including the return of the same issue after leaving the dealership. At Quality Chevrolet, we are committed to providing careful evaluations, quality service, and assistance throughout the repair process.
Feel free to connect with me directly so we can discuss your concerns together. We remain dedicated to strengthening our service experience and ensuring customers receive the support they need.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
We love Quality Chevrolet!
I bought my car from Quality 2 years ago and had an amazing experience. I recently brought it back in for service and the team continues to amaze me.
I bought my car from Quality 2 years ago and had an amazing experience. I recently brought it back in for service and the team continues to amaze me. We were late due to traffic and they still accepted us and the staff was super accommodating and friendly. I can't say enough great things about this dealership.
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by jmaas24
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Quality Chevrolet responded
Thank you for your wonderful review! I’m thrilled to hear that you’ve had amazing experiences with Quality Chevrolet Escondido, both when purchasing your car and during your recent service visit. We strive to provide excellent service, and I’m glad to know they were accommodating despite the traffic delays. I appreciate your kind words and we look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service.
They only have 1 shuttle and do not offer lyft or uber so thats a bummer.
They only have 1 shuttle and do not offer lyft or uber so thats a bummer.
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by jmonreal
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Quality Chevrolet responded
Thank you for your feedback! I'm thrilled to hear that you received great service at Quality Chevrolet Escondido. I appreciate your thoughts on our shuttle service and will take your comments into consideration. We hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Was explained that I had two options for my oil change
one stay at the Chevy dealer and it would be ready in two hours or two. Drop the truck off and I’ll be done sometime the day. This was never explaine
one stay at the Chevy dealer and it would be ready in two hours or two. Drop the truck off and I’ll be done sometime the day. This was never explained to me before, and that is greatly appreciated, great job.
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by Darcy
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Quality Chevrolet responded
Thank you for your wonderful feedback, Darcy! I’m glad to hear you appreciated the clear options provided for your oil change at Quality Chevrolet. Our goal is to ensure that you feel informed and valued. We hope to see you again for your next service!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service and salespeople.
I have always been impressed with this dealership, so much so that I have no problem driving all the way from Point Loma to have my 2024 Suburban ser
I have always been impressed with this dealership, so much so that I have no problem driving all the way from Point Loma to have my 2024 Suburban serviced.
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by mlbologna
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Quality Chevrolet responded
Thank you for your fantastic review! I truly appreciate your loyalty to Quality Chevrolet and am thrilled to hear about your positive experiences with my service and sales team. It's great to know that you find the drive from Point Loma worthwhile for servicing your 2024 Chevrolet Suburban. We look forward to welcoming you back for your next visit!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Was a good time, sharing information about the service.
The financial department was great, warranty service too. Thanks
The financial department was great, warranty service too. Thanks
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by persevereone2003
Verified Customer
Verified Customer
Jun 29, 2026 -
Quality Chevrolet responded
Thank you for your feedback! I’m glad to hear you had a good experience with the financial department and warranty service at Quality Chevrolet. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I specifically asked my service advisor, Ray to put on
the service ticket to do a tire rotation. He advised me that the technicians would do a rotation if it was needed I said no do the rotation because I
the service ticket to do a tire rotation. He advised me that the technicians would do a rotation if it was needed I said no do the rotation because I want it done not if it’s needed to do it the tires were not rotated. I was at the dealer for 3 1/2 four hours for an oil change and a tire rotation and when I got home the tires that had more wear on the front we’re still on the front.
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by campinij
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ray
Jun 28, 2026 -
Quality Chevrolet responded
Thank you for your feedback. I understand your concerns regarding the tire rotation and the time spent during your visit to Quality Chevrolet. Your experience is important to me, and I appreciate you bringing this to our attention. I encourage you to reach out to me directly so we can discuss your concerns and ensure we meet your expectations in the future. Thank you for choosing Quality Chevrolet, and I hope to have the opportunity to serve you better.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They got back to me, right away, set me up for my
requested service. They were helpful, and got me in for service right away
requested service. They were helpful, and got me in for service right away
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by NORMANKAPILOFF
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Quality Chevrolet responded
Thank you for your wonderful review, Norman! I'm delighted to hear that you received prompt service at Quality Chevrolet. We're dedicated to being helpful and accommodating, and it's great to know we met your expectations. Looking forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I took my Chevrolet Colorado diesel pickup, which I love,
to Quality Chevrolet after an alert showed up about failing Tire Monitor System, which checks pressure in the tires. Juan Gonzalez is fantastic, I w
to Quality Chevrolet after an alert showed up about failing Tire Monitor System, which checks pressure in the tires. Juan Gonzalez is fantastic, I waited for the repair, and it was completed in less time than estimated, and for less money than he told me. I paid and felt elated as I drove out, all systems go again!
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by RONRICO0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Gonzalez
Jun 07, 2026 -
Quality Chevrolet responded
Thank you for your wonderful review, Ron! I’m thrilled to hear that you love your Chevrolet Colorado and that Juan provided fantastic service during your visit to Quality Chevrolet Escondido. It's great to know that the repair was completed quickly and cost-effectively. I appreciate your kind words, and we hope to see you again soon for any future needs! Safe driving!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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