Quantrell Cadillac

Quantrell is a wonderful dealership. Your dealership has the very best salesman, Jim Sparks and an awesome service department. I have purchased a lot of vehicles over the years and by far Your dealership has the very best salesman, Jim Sparks and an awesome service department. I have purchased a lot of vehicles over the years and by far the last 3 I have purchased from Quantrell, I have the best experience in purchasing and service, Keep up the awesome job! More

I dropped my SRX off to get an oil change early yesterday morning and needed to get batteries replaced in my key remotes and have my rain sensor checked as my intermittent setting on my wipers aren't working morning and needed to get batteries replaced in my key remotes and have my rain sensor checked as my intermittent setting on my wipers aren't working. Earl Thompson checked my vehicle battery to make sure that wasn't the issue I was having with my remote batteries. Everyone was extremely kind and helpful which I truly appreciate. More

I have dealt with Quantrell dealership for several yrs now and have not had a bad incident. The are nice, prompt and frankly AWESOME!!! I let everyone know that this is the dealership and service area now and have not had a bad incident. The are nice, prompt and frankly AWESOME!!! I let everyone know that this is the dealership and service area that you will want to use. Once again I will certainly be back for service and if purchasing a new vehicle, this is my place to shop. More

In June while I was getting my 2008 CTS serviced, Mr. Dawkins offered to order a 2014 car for me if I knew what I wanted. Since I did, he prepared the paperwork. The new 2014s arrived in October while Dawkins offered to order a 2014 car for me if I knew what I wanted. Since I did, he prepared the paperwork. The new 2014s arrived in October while I was vacationing out of the country. The car was held for me until I returned. When I went to purchase the car, the time it took to negotiate was longer than expected. As it turned out, I leased the new car rather than purchasing. Since I have never leased before, this will be a new experience. Insurance to cover that not covered under my regular auto insurance was offered which gave my husband added confidence in leasing. Mr. Dawkins was patient and understanding. He spend at least an hour explaining all the new features and how to work all the electronics. He is very personable and professional. I'm sure when I want another vehicle I will be calling him. Quantrell has been servicing my old CTS even though I did not buy from them. Their service is the best in the industry. More

I went to Quantrell to buy my wife another Cadillac. Her first one was now 8 years old and she has been wanting the SRX Crossover. When I arrived I was greeted by Larry Dowdy. He was a delight to work with, first one was now 8 years old and she has been wanting the SRX Crossover. When I arrived I was greeted by Larry Dowdy. He was a delight to work with, he was not pushy which is what I like in a true salesman. While working with Larry on a car for my wife it occurred to me that I liked the SRX and asked Larry to look at my Nissan SUV I was driving and let me know what they could offer me as a trade in. They were very fair with the price they offered me on the trade in. I ended up buying two new SRX's that day from Larry. I'd recommend Quantrell and Larry Dowdy to my family and friends. More

Ken Dawkins was our salesperson. He was very professional and not high pressure which are attributes we liked. He took time to explain different aspects of the car. Answered all our questions professional and not high pressure which are attributes we liked. He took time to explain different aspects of the car. Answered all our questions and took time to show us how certain things worked that we were not familiar with. Helped us set up Bluetooth and On Star and didn't try to rush us through it. Would use Ken again when we are in the market for another car. More

We bought a new Cadillac SRX at this dealership, just yesterday, and it was probably the best car-buying experience we've ever had. And trust me, we have purchased many, MANY cars. These folks really kno yesterday, and it was probably the best car-buying experience we've ever had. And trust me, we have purchased many, MANY cars. These folks really know their products and they appear to be honest, straight shooters. We dealt with the receptionist(s), owner, and all levels in between, and they are ALL professional and everything you could expect or wish for. We are just passing through, and don't even live in Kentucky, but I won't be surprised if we roll back thru here in a couple of years JUST to buy a car here! We highly recommend this dealership. You will not be disappointed. More

This was not the 1st time we dealt with Quantrell Cadillac, and we would not go anywhere else! They are the BEST!!!! You couldn't ask for any finer, and more professional people to deal with. You are Cadillac, and we would not go anywhere else! They are the BEST!!!! You couldn't ask for any finer, and more professional people to deal with. You are treated with such respect, and like I said, we won't go anywhere else. They go above and beyond to help, and it is the same with their service dept. We just can't say enough about these people...We will continue to take our business there... More

I found Ken Dawkins to be very professional and helpful (but not pushy) throughout the entire process of buying a car. My husband and I took some time to discuss our options and Ken gave us that time...he (but not pushy) throughout the entire process of buying a car. My husband and I took some time to discuss our options and Ken gave us that time...he did not continually contact us for an answer. He spent a lot of time orienting us to all the features of the car and explained everything very well. Quantrell as a whole was very easy to deal with. I would recommend them to anyone considering the purchase of a Cadillac. Thanks Quantrell! We love the car. More

we were very satisfied with our overall experience. The salesman went the extra mile to show my husband and me all of the differences in the particular miodels and gave us plenty of time to make up our own salesman went the extra mile to show my husband and me all of the differences in the particular miodels and gave us plenty of time to make up our own mind.HE WAS EXTREMELY KNOWLEDGEABLE and if he did not know an answer he found out for us.We had looked at this car about 3 weeks ago and had decided not to buy it but he called us a few days ago and had someting new for us to see so we went back in and we bought a more expensive car than he had called us to come in and see. More