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Quantrell Volvo

Lexington, KY

4.9
18 Reviews

1490 East New Circle Rd

Lexington, KY

40509

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Showing 18 reviews

December 03, 2022

Just took position of our new S60! Wow, what an awesome vehicle! Bob Peck our sales rep was terrific! Would recommend Quantrell Auto Group for anyone interested in an exceptional Vehi More

by Satisfied:)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Peck and Kevin
August 17, 2022

I had an appointment and my vehicle was accepted on time, I was kept well informed about what work was performed and what was necessary to be performed in future, mainly I was treated very professionally. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Volvo Service Writer
Oct 04, 2022 -

Quantrell Volvo responded

John- We strive to provide an excellent experience for all of our customer. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future at Quantrell Volvo.

August 15, 2022

Prompt polite service. Good central location. Nice touch is they washed my car when they finished More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark chandler. He’s the best!!
Oct 04, 2022 -

Quantrell Volvo responded

Mary- We strive to provide an excellent experience for all of our customer. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future.

August 15, 2022

Through review and correction of issues raised. Provided recommendations for maintaining vehicle in tip top shape. More

by afwaltz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Oct 04, 2022 -

Quantrell Volvo responded

Dear Volvo Customer- We strive to provide an excellent experience for all of our customer. Please let us know if there is anything we could do better in the future to make your experience extraordinary. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future.

August 12, 2022

You really care about your customers. You are cautious and try your best to keep the cars in good condition More

by Christel quade
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark , I don’t know his full name
Oct 04, 2022 -

Quantrell Volvo responded

Christel- We strive to provide an excellent experience for all of our customer. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future.

August 12, 2022

All went as planned. Mark managed the only hiccup that being a delay in the carwash. More

by RCSDVM45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chandler
Oct 04, 2022 -

Quantrell Volvo responded

Dear Volvo Customer- We strive to provide an excellent experience for all of our customer. We apologize for the car wash delay. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future.

August 11, 2022

Great customer service. Great communication with my service representative Mark. He kept me informed until the service was complete More

by virginiarmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 04, 2022 -

Quantrell Volvo responded

Virgina- We strive to provide an excellent experience for all of our customer. Thank you for taking the time to let us know about your recent service experience and we look forward to seeing you in the future.

August 10, 2022

Ease of making appointment. Fast and courteous service upon arriving. Vehicle cleaned and waiting close by when finished. More

by Grussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Mark, David.
Oct 04, 2022 -

Quantrell Volvo responded

Grussell- Thank you for taking the time to let us know about your recent experience. We truly appreciate the positive review. Thank you for choosing Quantrell Volvo and we look forward to seeing you in the future.

August 09, 2022

They seem to be trying to please customers. They have gotten much better since the pandemic has ended. More

by Jmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chandler
Oct 04, 2022 -

Quantrell Volvo responded

JMiller- Thank you for taking the time to let us know about your recent service experience. We truly appreciate the positive review and thank you for letting know how about your improved service. Thank you for choosing Quantrell Volvo and we look forward to seeing you in the future.

August 04, 2022

Had an amazing experience. Jenni, my sales person, was very knowledgable about the cars and exceeding easy to work with. The actual sale went smoothly working with their fina More

by kybammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Pearson, Monica Reed
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