Quebedeaux Buick GMC - Service Center

I had an appointment & it took forever to get it finished. I would recommend but it takes so long to get an oil change done! finished. I would recommend but it takes so long to get an oil change done! More

No problems with the oil change and inspection. The vehicle was completed in a timely fashion. Just went to the service department for routine maintance. vehicle was completed in a timely fashion. Just went to the service department for routine maintance. More

I took my truck in gift oil change and multi-point inspection. Within two weeks my brakes started making strange noise. I took it too another place to have brake service done. The inside pad on driver inspection. Within two weeks my brakes started making strange noise. I took it too another place to have brake service done. The inside pad on drivers side was completely gone. There is no way an inspection was completed. Never returning again. More

When i walked in to pick up my car there are 5 to 6 guys When i walked in to pick up my car there are 5 to 6 guys on phone not one of them put the phone down and welcomed me and would say be right with you. When i walked in to pick up my car there are 5 to 6 guys on phone not one of them put the phone down and welcomed me and would say be right with you. I hate being treated like that As a retired General manager i would get so training done . More

unable to do any mechanical work in a timely manor. its like if you made an appointment with a dr. on a specific day. but the Dr. can't see you for at least 5days to a week from your appointment date. like if you made an appointment with a dr. on a specific day. but the Dr. can't see you for at least 5days to a week from your appointment date. More

Professional and friendly staff took care of our car in a timely manner. Thanks and we will see you again for our next service very soon. timely manner. Thanks and we will see you again for our next service very soon. More

I liked the old crew that was there.The new crew service advisors need more training.my car had been ready for about half hour.I had to tell them that my car was ready and i wasn't the only one. Other then advisors need more training.my car had been ready for about half hour.I had to tell them that my car was ready and i wasn't the only one. Other then that i like going to quebedeaux. I walked around and look at car and trucks. More

Always great service at this dealership! Have been bringing my cars here for more than 15 years. Highly recommend the sales and service department. Always fair and pleasant. bringing my cars here for more than 15 years. Highly recommend the sales and service department. Always fair and pleasant. More

Appt 3 Aug 21 for check engine light issue and poor performance. Car engine repairs completed 27 Aug. Picked car up on 28 Aug check engine light still on. Returned car back to Quebedeaux. Still in shop performance. Car engine repairs completed 27 Aug. Picked car up on 28 Aug check engine light still on. Returned car back to Quebedeaux. Still in shop after $5905.64 repair bill. More

The experience was a complete mess. I will not be going back to this service center. Atley and Josh were two of the most unprofessional people I have ever dealt with. Atley have information that turned out back to this service center. Atley and Josh were two of the most unprofessional people I have ever dealt with. Atley have information that turned out to not be true, treated me as if I was some sort of imposition. Josh doesn’t know how to communicate and sets expectations, then doesn’t follow through on. Additionally, when something is not complete and you call him out on it, he gets this attitude that you’re inconveniencing him. We also found out that this was not handled appropriately from the beginning. The work was ruled as a collision and should have been handled by the collision area, not service. Which must explain the sheer incompetence of the service department. More