Quebedeaux Buick GMC - Service Center

Worst service ever truck in service for a month and didn't even get the truck repaired paid money no repair and went from the service guy to the manager to the guy on top of the manager and still same didn't even get the truck repaired paid money no repair and went from the service guy to the manager to the guy on top of the manager and still same results More

Brandon with service helped a lot today with getting my vehicle into the shop thanks guys vehicle into the shop thanks guys More

Service is excellent. They were friendly, efficient, and had great waiting areas. Sales was a typical experience. They were friendly, efficient, and had great waiting areas. Sales was a typical experience. More

Adam Hensley & Anthony in the service dept were AMAZING! They went above & beyond the call of duty. Our truck would not start & it was on the top floor of a hospital parking garage so a wrecker was out of t They went above & beyond the call of duty. Our truck would not start & it was on the top floor of a hospital parking garage so a wrecker was out of the question. Adam did a quick training with Anthony, he went with us to the hospital and got it started immediately. We drove back to the dealership and Adam knew exactly what the problem was. They fixed it that day! What a great asset these associates are to your company! They truly do care about the customer! Thanks Adam & Anthony for your great service. Robert Snider More

This was the WOrst Experience I have ever had ! !! There service center is the worst ever. They a bunch of thifes!!! We took our 2012 chevy silverado disel we had bought from them a year ago it woul !! There service center is the worst ever. They a bunch of thifes!!! We took our 2012 chevy silverado disel we had bought from them a year ago it would all of a sudden not turn on and it would take up to 6 hrs to start again. They said it was not covered, okay we need to fix it so we paid 1950.00 for a new computer.it was there 3 guess on what was wrong first they said it was the key (which they didn't give a a spare key when purchased) that was not it then they wanted to charge me 500 for the battery's I said no try again that's not what is wrong with my truck they said okay new computer 2 grand later and 2 weeks later we picked up the truck. FINALLY!!! Right ??? Nope it would not accelerate from 20miles the truck NEVER had this issue before we took it the next day back told them what was going on they called is 3 days later saying it would 850 to do What ??? I have no idea because it didn't fix anything then called us that they wanted 1500 more we said absolutely not we picked up our truck took it to real Mechanic got running in no time for 300 and made a report of parts that seemed to me messed with and pictures of screws we were lucky didn't get inside the engine. Needless to say now that we have the report I will be calling better buissness bureau and will be getting a lawyer. THEY SELL BAD CARS AND THERE SERVICE DEPARTMENT BRAKE MESS WITH YOUR VEICHELS TO BREAK OTHER THINGS AND STEEL YOUR MONEY STAY CLEAR FROM THESE LOW LIFE THIEFS. PLEASE CHECK THE BETTER BUISSNESS BUREAU IN A WEEK OR SO FOR MY REVIEW I WILL BE posted there as weell. CALLING THEM MONDAY THE 16TH OF OCTOBER WITH MY PROOF AND MY REVIEW More

Great customer service. Adam was very helpful he went above and beyond to help us. Adam was very helpful he went above and beyond to help us. More

I had an appointment on September 7 at 9 am for an oil change and tire rotation. I arrived at 8:45, waited in my car for a service advisor to come out. After 5 minutes, I went into the service department. change and tire rotation. I arrived at 8:45, waited in my car for a service advisor to come out. After 5 minutes, I went into the service department. I asked how long it would take and was told 1 hour 30 minutes. They finally took my car at 11:00. I drove my car out at 12:25 pm, which was over 3 hours. Also, I had GM reward points that I wanted to use, however I couldn’t get my Buick app to open up at the dealership. Once I left the dealership the app opened up. Overall, I was very disappointed with the customer service. What is the point of having appointment? More

Adam everybody says good things about him I don't know why no progress reports no rental they have had the truck longer than I have first the engine blew then something with a rear end part 2018 Dodge ram why no progress reports no rental they have had the truck longer than I have first the engine blew then something with a rear end part 2018 Dodge ram 4x4 sour like a lemon. More

Adam was thorough and answered all questions with knowledge and experience. He is much appreciated knowledge and experience. He is much appreciated More