Quebedeaux Buick GMC - Service Center

Professional, friendly and helpful. Estimated time for completion was correct. I was offered a complimentary shuttle home and for my return to the dealership. Paul the driver was very accommodating. completion was correct. I was offered a complimentary shuttle home and for my return to the dealership. Paul the driver was very accommodating. More

Every one was very nice and took care of my car quickly and efficiently. Service coordinator was Tomas. I am from Virginia and needed service for the return trip. and efficiently. Service coordinator was Tomas. I am from Virginia and needed service for the return trip. More

Body shop did a great job repairing the rear quarter panel (passenger side). Looks like brand new. We returned to this dealer due to the great job they did on our 2010 Terrain panel (passenger side). Looks like brand new. We returned to this dealer due to the great job they did on our 2010 Terrain More

I took my Terrain in for a problem with my sun roof. It needed a new track. The sun roof is still having issues. The sun roof shade and head liner are dirty form the work done. There is also sticky residue needed a new track. The sun roof is still having issues. The sun roof shade and head liner are dirty form the work done. There is also sticky residue on the top of car, side of car and inside the doors. these are just a few of the issues. My 2020 Terrain was returned to me in worse condition than when I left it. i spoke to a manager and he assured me it would be fixed. Three weeks later I still have not heard back saying they have a loaner car so I can take mine in yet again. Very disappointed in the service I received. I really expected a higher standard from GMC. More

They took 3 hours for a basic oil change and thats with an appointment, the employee was very rude to me and they spill oil on my engine compartment and covered important wires in oil, very messy job for an appointment, the employee was very rude to me and they spill oil on my engine compartment and covered important wires in oil, very messy job for a dealership, stay away. More

Using a plug instead of replacing an already questionable tire is not good customer service. Brandon sucks. Had to get tire from Discount Tire...pricing tire is not good customer service. Brandon sucks. Had to get tire from Discount Tire...pricing More

I take my car to get serviced, I pay for the part. Yet they “fixed it” but they don’t know what else is wrong with the car since the stabilitrak light is still on. I would think since they are the service they “fixed it” but they don’t know what else is wrong with the car since the stabilitrak light is still on. I would think since they are the service center they would know what’s wrong with my car. That light popped up a month after buying the car and they just don’t know what else to do to fix it. It’s so annoying, this service center is really one of the worst service centers I have ever been to. More

After my 2021 Encore was totaled, I returned to the dealer to get another car. The salesman was very helpful and I got a 2019 Jeep. After driving it a few days, I noticed a rattling sound on the passe dealer to get another car. The salesman was very helpful and I got a 2019 Jeep. After driving it a few days, I noticed a rattling sound on the passenger side when driving on a rough road with the window down. I was told it had to be left for two to four days. They cannot supply a loaner because of car shortages. I cannot afford to rent a car while my Jeep is in shop. There seems to be no help from the service department. This is the third vehicle I bought from the dealer and now they won't work with me. More

Good - but not very friendly! Could be more personal and greet guest plus too much goofing off by the sales service team. Over all we only go there for the warranty… greet guest plus too much goofing off by the sales service team. Over all we only go there for the warranty… More

Tony took care of my Car. Top notch service. Tony was friendly and personable. Attended to quickly, no waiting. Tony also provided me a discount for Veterans. Thanks Tony. friendly and personable. Attended to quickly, no waiting. Tony also provided me a discount for Veterans. Thanks Tony. More