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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
878 Reviews

878 Reviews of Quebedeaux Buick GMC - Service Center

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May 04, 2021

I came in for an oil change and a nail in my tire. I paid for the tire warranty when I purchased my vehicle. I was a little frustrated and worried that the tire was not in stock and I had to drive a lo More

by TY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 12, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review, Ty! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Quebedeaux Buick GMC Team.

May 03, 2021

Because of a lack of communication between the sales department and the service department, I had to make 2 trips to get the service done. Then, the service department only did half of the work. I still More

by DaLox03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sauri Toyos
May 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

May 02, 2021

Vehicle was due for service and I called for an appointment. Adam took my call and made my appointment. Tony Hernandez did my check in. Tony kept me informed on the progress of my vehicle, which wa More

by rpesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hernandez
May 12, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

May 01, 2021

Our experience was with the Quebedeaux Collision Center. They were on time, kept us well informed and did an excellent job with the repairs to our vehicle. More

by CACTUSMAN1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Robinson
May 12, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Quebedeaux Buick GMC Team.

April 30, 2021

what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do More

by HaileyFiore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

April 30, 2021

I felt as if I was in the way of business with my presence at drop off and pick up, I wasn’t sure where to go, or the process of being helped. Few people were eager to share this info with me. Very More

by renee.rivera.mail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the staff listed above
May 04, 2021 -

Quebedeaux Buick-GMC responded

Renee, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, The Quebedeaux Buick GMC Team.

April 29, 2021

I have always been treated respectfully when I have had to come in. My car looks great after being fixed from a deer committing suicide on the front of my car. Highly recommend them. More

by darnold52789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art was the man with whom I worked, always friendly.
May 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review, Darnold! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Quebedeaux Buick GMC Team.

April 28, 2021

Had an appointment for an oil change at 9am. My vehicle was not taken back until 10:30 service associate informed me that vehicles are take in order regardless of an appointment or not. recommended just co More

by CUPISJ
Customer Service
Recommend Dealer
No
Employees Worked With
Was not, given card
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. Here at Quebedeaux Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Best, The Quebedeaux Buick GMC Team.

April 28, 2021

Resolved all issues with my vehicle. A little more than I intended to spend, but I realize my GMC truck is 16 years old but you have done a great job at keeping it running all these years. I have been utiliz More

by JB1161JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
May 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Quebedeaux Buick GMC Team.

April 28, 2021

a 4 hour oil change, along with the theft of (we know what it was) and rifling thru console an glove compartment, translates to we will never be back. More

by TYZBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Quebedeaux Buick-GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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