878 Reviews of Quebedeaux Buick GMC - Service Center
I came in for an oil change and a nail in my tire. I paid for the tire warranty when I purchased my vehicle. I was a little frustrated and worried that the tire was not in stock and I had to drive a lo paid for the tire warranty when I purchased my vehicle. I was a little frustrated and worried that the tire was not in stock and I had to drive a long distance on a donut for 2 days. I was however, very happy that once the tire arrived on Monday they quickly changed it so I didn't have to miss more than an hour of work. More
Because of a lack of communication between the sales department and the service department, I had to make 2 trips to get the service done. Then, the service department only did half of the work. I still department and the service department, I had to make 2 trips to get the service done. Then, the service department only did half of the work. I still had to remove plastic and coverings on the surface of the vehicle. Every time I scheduled something, my salesperson wasn't there and the services that were supposed to be coordinated were not. I had a better experience the first time that I purchased a vehicle here. I'm still learning how to use my car. More
Vehicle was due for service and I called for an appointment. Adam took my call and made my appointment. Tony Hernandez did my check in. Tony kept me informed on the progress of my vehicle, which wa appointment. Adam took my call and made my appointment. Tony Hernandez did my check in. Tony kept me informed on the progress of my vehicle, which was appreciated. Tony went over some recommendations to my vehicle and checked me out. More
Our experience was with the Quebedeaux Collision Center. They were on time, kept us well informed and did an excellent job with the repairs to our vehicle. They were on time, kept us well informed and did an excellent job with the repairs to our vehicle. More
what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be doing something right. More
I felt as if I was in the way of business with my presence at drop off and pick up, I wasn’t sure where to go, or the process of being helped. Few people were eager to share this info with me. Very presence at drop off and pick up, I wasn’t sure where to go, or the process of being helped. Few people were eager to share this info with me. Very little kindness, professionalism or concern for my vehicle was shown which is unfortunate because I know so little about cars and really do need help. In the end I picked up my car after inspection, paid, left without services rendered. I am now in search of a mechanic to help me fix my vehicle. More
I have always been treated respectfully when I have had to come in. My car looks great after being fixed from a deer committing suicide on the front of my car. Highly recommend them. to come in. My car looks great after being fixed from a deer committing suicide on the front of my car. Highly recommend them. More
Had an appointment for an oil change at 9am. My vehicle was not taken back until 10:30 service associate informed me that vehicles are take in order regardless of an appointment or not. recommended just co was not taken back until 10:30 service associate informed me that vehicles are take in order regardless of an appointment or not. recommended just coming in at 7am if I do not want to wait long. That should have been explained initially. More
Resolved all issues with my vehicle. A little more than I intended to spend, but I realize my GMC truck is 16 years old but you have done a great job at keeping it running all these years. I have been utiliz intended to spend, but I realize my GMC truck is 16 years old but you have done a great job at keeping it running all these years. I have been utilizing your service department since I moved to Tucson in 2006. More
a 4 hour oil change, along with the theft of (we know what it was) and rifling thru console an glove compartment, translates to we will never be back. what it was) and rifling thru console an glove compartment, translates to we will never be back. More