Quebedeaux Buick GMC - Service Center

There was a few issues at the beginning due to staff problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! More

Great service and everyone treats you so well. I was treated with respect and courteous. It made getting service very easy! I would recommend Quebedeaux to everyone. Fernando in sales is wonderful. treated with respect and courteous. It made getting service very easy! I would recommend Quebedeaux to everyone. Fernando in sales is wonderful. More

Good work on replacing window latch. However, need to improve on responding to customer telephone calls regarding when a service appointment can be put on the schedule. improve on responding to customer telephone calls regarding when a service appointment can be put on the schedule. More

My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to the dealer 2 days later because of a set of badly corroded battery cables which should have been caught in any vehicle inspection. Then after waiting for 8 days my car was returned with the negative battery cable replaced, I was not charged for the towing or repair which I am thankful for. However 9 days later I had to return the vehicle to have the badly corroded positive battery cable replaced, which I was thankfully only charged half price for. I know the pandemic has screwed up everything, but being disabled I'm half afraid to even drive the car for fear I'll not make it home. Please Quebedeaux do BETTER !! More

Adam Hensley made an appointment for my vehicle service and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. More

I'm very disappointed by this action, They do not know how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared t how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared to bring a better service. I think we deserve a better service. I think the GMC brand has been a symbol for this country and the costumers. thank you. More

Took to long to change oil . I was not told that it would take three hours I was told it would be done in an hour and forty five min. take three hours I was told it would be done in an hour and forty five min. More

Some what disappointing experience . Had an appointment 9 Am, Got truck around 6 pm . Apparently part not ordered !! Was told it was replaced but not sure !Dinorah S. only bright spot !! 9 Am, Got truck around 6 pm . Apparently part not ordered !! Was told it was replaced but not sure !Dinorah S. only bright spot !! More

Made an appointment for an oil change still took over 1 1/2 hours. What's the purpose of making an appointment. Poor service. Half the people working in the service writer area did not have face masks on 1/2 hours. What's the purpose of making an appointment. Poor service. Half the people working in the service writer area did not have face masks on. More

They need to be honest, have open communication and follow through. I should have read Google reviews before I took my car in. Now that I know with my warranty I can go to any machanic that won't give follow through. I should have read Google reviews before I took my car in. Now that I know with my warranty I can go to any machanic that won't give me BS More