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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
878 Reviews

878 Reviews of Quebedeaux Buick GMC - Service Center

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March 29, 2021

Brian is always polite and professional. Always makes sure to get service covered by my warranty if applicable. Service is reasonably priced. I will continue to have my service done there. More

by smiller85710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 31, 2021 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

March 29, 2021

I moved the maintenance on my wife’s Jeep GrandCherokee from another dealer to Q because of the quality service, friendly and knowledgeable service manager Brian Medina, and competitive prices on the work More

by Mike norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 31, 2021 -

Quebedeaux Buick-GMC responded

Mike, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Quebedeaux Buick GMC and our customers. Hope to see you again soon! Best, The Quebedeaux Buick GMC Team.

March 29, 2021

Always fantastic service! Brian Medina is my new go-to service representative at Quebedeaux. Very professional and courteous and had me in and out in under an hour. Thanks Brian! More

by JLT2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 31, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Quebedeaux Buick GMC Team.

March 27, 2021

Brian is super helpful. Instills confidence. The other service personnel are helpful and friendly. Even the runner driving my vehicle went out of his way to communicate More

by ITISSHARON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer greetings on phone , Brian Medina, Edmond Leon
Mar 31, 2021 -

Quebedeaux Buick-GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

March 24, 2021

Scheduled for some routine service and check a couple areas of concern. Brian Medina (service dept.) has always been very responsive and helpful in resolving any issues or questions that came up in previ More

by S_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 29, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

March 23, 2021

My reasons for coming to Quebedeaux For service or just My reasons for coming to Quebedeaux For service or just cruising around, They have the best tasting coffee in an around tucson. They have a supe More

by HEYHOSS
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Mar 26, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

March 23, 2021

Pua and Art in the collision center kept me informed and made my experience very pleasant. Also, my Buick finish is gorgeous and it looked like new. More

by GALLAGHER.LUKE.E
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pua and Art in the Collision Center
Mar 26, 2021 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

March 21, 2021

Always great service at Quebedeux dealership, one thing I was lil irate about was my car plate sticker! It took forever to get it straightened More

by JADHIEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

March 20, 2021

The sales of the car was great. The salesman worked hard to get us a good price....... However the after sales person lied to us. ( flat out lied- especially in the length of time of coverage all also the More

by BEMILLER
Recommend Dealer
No
Employees Worked With
Brian Medina
Mar 24, 2021 -

Quebedeaux Buick-GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

Mar 25, 2021 -

BEMILLER responded

Unless you are willing to change the situation of your after sales agent deliberately distorting what the added options really offered ( especially the length. Which he implied were of 4 years length). There is nothing to talk about. Yes I do realize it was my fault for believing him and not ignoring his words and actually reading the contract. But after a great sales experience I gullibly believed the after market sales person. .... it is a shame as we would have continued to do business..... but that possibility is gone Cheat me once shame on you. Cheat me twice shame on me......

March 19, 2021

I took my 2020 Buick Enclave in for service because the alarm will go off without provocation sometimes in the middle of the night and during the day. After a day and a half the alarm wasn't found to have More

by PATH4349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, The Quebedeaux Buick GMC Team.

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