880 Reviews of Quebedeaux Buick GMC - Service Center
The sales of the car was great. The salesman worked hard to get us a good price....... However the after sales person lied to us. ( flat out lied- especially in the length of time of coverage all also the to get us a good price....... However the after sales person lied to us. ( flat out lied- especially in the length of time of coverage all also the so called paint chip coverage. Absolutely a lie) ( my fault for believing them and not reading the fine print) More
Worst experience ever for a simple oil change! I had a 1:00 appointment, and arrived 10 minutes early. I asked about my car at 1:30 and was told they were backed up but would get to it soon. At 2:30 I a 1:00 appointment, and arrived 10 minutes early. I asked about my car at 1:30 and was told they were backed up but would get to it soon. At 2:30 I asked about my car again, and the service advisor asked which car was mine. I told him the white GMC sitting under the awning, in the same place I parked it 1 hour and 40 minutes earlier. That did get their attention and they worked to get it in. 45 minutes later it was done and I was offered a $12 discount. The good news is that I now know where to not go for an oil change! They were supposed to rotate the tires but I am guessing that did not get done, and all four tire needed air which they did not do either. More
Very cordial,cooperative and helpful in providing both service and evaluation of new cars. They understand the principle of customer centricity and practice it effectively. service and evaluation of new cars. They understand the principle of customer centricity and practice it effectively. More
I took my 2020 Buick Enclave in for service because the alarm will go off without provocation sometimes in the middle of the night and during the day. After a day and a half the alarm wasn't found to have alarm will go off without provocation sometimes in the middle of the night and during the day. After a day and a half the alarm wasn't found to have a problem and the technician wasn't able to create a situation where the alarm would automatically sound. After I had the vehicle at my home, in the driveway, the alarm went off again, with no one near the vehicle nor any loud noises around it. I called once again and was told by Adam that "something has to be setting it off." I inquired about replacing the computer module which controls the alarm and was told by Adam "No!" I am at a crossroad and don't know which way to turn. I live in fear that this alarm will go off once again in the middle of the night and disturb the neighbors sleep. It also had a rattle in the door which was successfully found and fixed. More
They have great customer service. Always helpful. Price and guarantee are great. Over all they are a good dealership. I will recommend them to everyone. and guarantee are great. Over all they are a good dealership. I will recommend them to everyone. More
As always Adam at Qbuick took care of my Cadillac Escalade on the 1st visit. The service department always has done and excellent job taking care of my auto's Escalade on the 1st visit. The service department always has done and excellent job taking care of my auto's More
Atle Fjugstad was my service advisor. He took care of everything I needed and he was respectful,curtious, kept me informed of issues. He wore a mask and that was awesome as I saw other staff did not everything I needed and he was respectful,curtious, kept me informed of issues. He wore a mask and that was awesome as I saw other staff did not .There is a notice on door wear a mask. I know its been a political issue but to me as a customer it should be a respectful issue. When i need service again Iwill seek out Mr.Fjugstad for my service, he was awesome ! More
Dan is a great sale person he worked with me&my husband Bobby anguamea did everything in his power to make our payments work with us& did everything that he could to make us happy in our new car & affordab Bobby anguamea did everything in his power to make our payments work with us& did everything that he could to make us happy in our new car & affordable any questions that we had he answered them great & help us in every way even when came to adding Bobby anguamea down on our car insurance Dan made sure with everything & made sure everything worked out for me & my husband I’m so happy & great full for our sale person that we got,thank you so much Dan. More
Always taking care of my car like it's your dad's car. No problem and I'm happy. Brian Medina is in the cockpit of my maintenance. I trust him. Way to go Quebedeaux!!! problem and I'm happy. Brian Medina is in the cockpit of my maintenance. I trust him. Way to go Quebedeaux!!! More
I really enjoyed the service. The expertise the speed of which it took them to take care of my truck. Adam is a first class gentleman which it took them to take care of my truck. Adam is a first class gentleman More