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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
878 Reviews

878 Reviews of Quebedeaux Buick GMC - Service Center

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March 19, 2021

Worst experience ever for a simple oil change! I had a 1:00 appointment, and arrived 10 minutes early. I asked about my car at 1:30 and was told they were backed up but would get to it soon. At 2:30 I a More

by skeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Mar 24, 2021 -

Quebedeaux Buick-GMC responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

March 19, 2021

Very cordial,cooperative and helpful in providing both service and evaluation of new cars. They understand the principle of customer centricity and practice it effectively. More

by bernien1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina, Edmond Leon
Mar 24, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

March 14, 2021

They have great customer service. Always helpful. Price and guarantee are great. Over all they are a good dealership. I will recommend them to everyone. More

by LILIA.GOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, The Quebedeaux Buick GMC Team.

March 13, 2021

As always Adam at Qbuick took care of my Cadillac Escalade on the 1st visit. The service department always has done and excellent job taking care of my auto's More

by Don Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Quebedeaux Buick GMC Team.

March 12, 2021

Atle Fjugstad was my service advisor. He took care of everything I needed and he was respectful,curtious, kept me informed of issues. He wore a mask and that was awesome as I saw other staff did not More

by HELLO2JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ATLE FJUGSTAD,service dept.
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Atle was able to provide an efficient and overall positive experience. We look forward to working with you again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

March 12, 2021

Dan is a great sale person he worked with me&my husband Bobby anguamea did everything in his power to make our payments work with us& did everything that he could to make us happy in our new car & affordab More

by josephine.dimas51@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rodarte , Edmond Leon
Mar 17, 2021 -

Quebedeaux Buick-GMC responded

Hello Josephine and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Quebedeaux Buick GMC Team.

March 11, 2021

Always taking care of my car like it's your dad's car. No problem and I'm happy. Brian Medina is in the cockpit of my maintenance. I trust him. Way to go Quebedeaux!!! More

by alohaken2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Quebedeaux Buick GMC Team.

March 11, 2021

I really enjoyed the service. The expertise the speed of which it took them to take care of my truck. Adam is a first class gentleman More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

March 10, 2021

My sister and I appreciate Quebedeaux and Adam Hensley for his assistance with our car! He was so helpful and kind. We brought the car in early on Saturday morning and were able to pick it up in the earl More

by GUBBYHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

March 06, 2021

Adam does a great job overall. He explains everything well and communicates well. You need to bring back the ladies at the desk to help with phone calls, taking payments etc... More

by MJAMISTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, The Quebedeaux Buick GMC Team.

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