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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
878 Reviews

878 Reviews of Quebedeaux Buick GMC - Service Center

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March 04, 2021

After a good experience buying our car in 2018, it all came crashing down yesterday. We had an 11:00 apt for an oil change. At 1 PM the car was still in the driveway waiting to get into the garage. we did More

by DCHAPMA6
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Mar 09, 2021 -

Quebedeaux Buick-GMC responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Best, The Quebedeaux Buick GMC Team.

March 03, 2021

very bad experince car stayed in the shop for 2 days calling did not help I went to the service dept to make it work and cost me 126 dollars in rental that they refuse to honor More

by sabbah
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Medina
Mar 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We look forward to regaining your trust in our business. Best, The Quebedeaux Buick GMC Team.

Mar 04, 2021 -

sabbah responded

how can you regain my trusrt when you cost me $ 126.00 for rental while ypou did not work on my car for 2 days even after you gave me an appointment. I wonder what does an appointment mean????

March 03, 2021

The service was fast,and efficient. The staff was very friendly. I enjoyed the experience at Quebedeaux service center. Im looking forward to my next visit. Thank you. More

by KATHYGALL59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Mar 05, 2021 -

Quebedeaux Buick-GMC responded

Kathy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Quebedeaux Buick GMC Team.

March 03, 2021

I called night before with a issue on my new vehicle.They worked me in early the next day. Parts were ordered and I was issued a loaner car at no cost.Everyone was very professional and courteous. More

by airborne8275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Mar 08, 2021 -

Quebedeaux Buick-GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, The Quebedeaux Buick GMC Team.

March 01, 2021

The collision center did a great job at handling my car repair after my accident. I really expected not to have my car for at least a week or two and they finished in two days! The repair looks perfect and More

by BLACKBIRDS0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the ladies name
Mar 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Quebedeaux Buick GMC Team.

March 01, 2021

Adam Hensley in-service. What a great personality, exactly, did what he said he was going to do, and the price came in less than anticipated More

by danny54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

February 26, 2021

They have a great team. Fast and friendly service which makes the overall experience a great one. My new GMC Yukon has been great and I will definitely take it there for service. More

by RUSTANDGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Quebedeaux Buick-GMC responded

Thank you for your great review! We're so glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Quebedeaux Buick GMC Team.

February 25, 2021

I was disappointed that they could not duplicate a rattling noise that both my husband and myself have been hearing. We hear when driving at slower speed. More

by kjchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, The Quebedeaux Buick GMC Team.

February 25, 2021

Don Edwards was very helpful and thorouh. Service dept was clean and orderly as was the showroom. The sales lots were clean as well. Bye More

by SEDSREDSLED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Quebedeaux Buick GMC Team.

February 24, 2021

Great service! Very professional and completed the services in a timely manner! My appointment was booked online within less than 24 hours. I really like the online app provided and all the employee’s More

by GABRIELAZ0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Mar 01, 2021 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

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