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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
879 Reviews

879 Reviews of Quebedeaux Buick GMC - Service Center

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January 20, 2021

Service was great. They had my truck for 4 days but it had greasy finger prints all over it! They always have washed it all the other times I have had it serviced. More

by onrepatsiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

January 16, 2021

I had a good experience with the service department. Adam Took care of things as promised and was able to have someone drive me home. I received a call later in the day and notified me that the vehicles issu More

by raulosetejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Quebedeaux Buick-GMC responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Quebedeaux Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, The Quebedeaux Buick GMC Team.

January 14, 2021

It was pretty busy so the wait was long. Rep was apologetic, though. Staff nice. It was my last visit because I have moved to Michigan. So please take me off email reminders rating requests. Thank y More

by LISA.PIERCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Hi, thank you so much for the positive review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please feel free to contact us if you have any questions! Best, The Quebedeaux Buick GMC Team.

January 14, 2021

Brought my 07 Tahoe in for a Check engine light on a Saturday, Brian Medina took it in and went to work. I got my truck back under the quote. Great service Brian. More

by shelley.rodrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Brian was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, The Quebedeaux Buick GMC Team.

January 13, 2021

I always get great service here! from all service/ employees ... Had a special situation this time and had to get an estimate from the Collison center and they were great as well! Thank You So Much!! More

by Yadel666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Abrian Acedo
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

January 13, 2021

I had my used vehicle serviced on 1/8. Oil change, tire rotation and the TPMS reset. The following day, my TPMS light came back on. Spoke with Brian and he set me up with an appointment on 1/13. During the More

by kactuskim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 19, 2021 -

Quebedeaux Buick-GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Quebedeaux Buick GMC Team.

January 11, 2021

We have had our car serviced at the dealer since we bought it and the service leaves a lot to be desired. Real slow not real concerned about customers time. Last oil change asked to have tires rotated More

by BUSTEDKNUCKLE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Quebedeaux Buick-GMC responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Best, The Quebedeaux Buick GMC Team.

January 10, 2021

Very happy with the service received from Brian. He was able to get the car serviced and back to us in about 24 hours even though we called last minute. More

by MARCLIZM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 13, 2021 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

January 10, 2021

While I appreciate Brian trying to get the warranty to cover the issues, I was never called to be updated on the car’s progress which delayed the service. My car ended up being there for 3 days. It seems More

by JODYLHARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Feb 04, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

January 07, 2021

Would not have my car serviced here except for the fact that i can walk to my office. 2 days to change a battery! Give me a break. Walked over there in the dark because the service department said they wou More

by lkent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lansdowne, Brian Medina, Edmond Leon
Jan 21, 2021 -

Quebedeaux Buick-GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

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