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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
880 Reviews

880 Reviews of Quebedeaux Buick GMC - Service Center

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January 07, 2021

Would not have my car serviced here except for the fact that i can walk to my office. 2 days to change a battery! Give me a break. Walked over there in the dark because the service department said they wou More

by lkent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Lansdowne, Brian Medina, Edmond Leon
Jan 21, 2021 -

Quebedeaux Buick-GMC responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, The Quebedeaux Buick GMC Team.

January 06, 2021

Good experience. Needs have been met throughout process. Vaios has been very easy to work Very happy with the sutra elevation package. Very roomy and comfortable ride for passengers More

by PAULZAHN012
Recommend Dealer
Yes
Employees Worked With
Vaios
Jan 11, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

January 02, 2021

I really can’t write too much about the dealership, this was my first time having my car in there for service. The problem that I had is Still there. I hope the next time I bring my car in for service , oil More

by rlu1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

January 01, 2021

I drove up and had Chet as my guy! He was kind , knowledgeable, and friendly! He gave outstanding customer service! He explained the Honda Pilots controls , he even te explained to my wife. I migh More

by debra.sabathe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Quebedeaux Buick GMC Team.

January 01, 2021

The dealership did not call us when the parts we ordered came in. We got a notice that our points to pay we’re going to expire. That’s when we called to have them draw the points. We were then told our part More

by SHERMANC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Quebedeaux Buick GMC Team.

December 30, 2020

great dealership to work with when it comes to servicing my two vehicles. the personal service department works with you in every which way to help you with your problem, plus a great central location. More

by jimenezj77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 05, 2021 -

Quebedeaux Buick-GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Quebedeaux Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Quebedeaux Buick GMC Team.

December 25, 2020

Excellent customer service. Brian and Adam make an awesome combination. They both go out of there way to make sure my vehicles needs are taken care of. I will not go any where else. Both of them are s More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina
Dec 30, 2020 -

Quebedeaux Buick-GMC responded

Marco, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, The Quebedeaux Buick GMC Team.

December 23, 2020

Tony was very good at getting me checked in & getting car serviced. Paul the driver made sure i knew he would take me home. Love the dealership. Adam is also great always watching over & msking sure i am ha More

by plpatleach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Brian Medina, Edmond Leon, C4 Analytics
Dec 29, 2020 -

Quebedeaux Buick-GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Quebedeaux Buick GMC Team.

December 23, 2020

Poor Quality control to repairs on numerous services. discussed with manager on several occasions but same results. as a business owner who has relations with this location for 20 plus years with 10 pl More

by CHRIS@DESERTVIEWPAINTINGINC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Jon Hicks
December 19, 2020

I had an appointment showed up 20 min. early and waited 2.5 hours for an oil change. I expected to wait but mechanic left grease all over my windshield and door handle. More

by tdegard341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Dec 23, 2020 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

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