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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
880 Reviews

880 Reviews of Quebedeaux Buick GMC - Service Center

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December 16, 2020

There were grease spots left on my inter door and drivers door piller. Oil change was frist one which was free, hope this wasn't the cause. Ask one question that couldn't be answered. Parts people are great! More

by threniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Dec 21, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The Quebedeaux Buick GMC Team.

December 15, 2020

Brian Medina is always super helpful and friendly. He is very knowledgeable but if he can't answer a question, he will find someone who can. I feel like he works hard to keep his customers happy. More

by KLEWIS514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 17, 2020 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

December 15, 2020

This Service Department is the best I have ever worked with, and I've been buying new cars since 1988. They care - and it shows. More

by TIMDOSEMAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Dec 17, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

December 13, 2020

My appt. was 915 am. I was there 4 hrs and 45 for a tire rotation and oil change. Did not receive a car wash. They did not give me an estimate for a dent that I asked for. I have sent 2emails and have no More

by TRS189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Medina
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

December 13, 2020

The Service Department is VERY hard to reach either by phone or email; however, on site the people are accommodating and helpful. The work done seemed pricey, and a portion of the work is not satisfactory More

by Doug D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleazar Armenta - Service Dept. - 5 stars
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

Doug, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

December 12, 2020

Juan and Adam were very helpful. I plan to visit with your team at Quebedeaux soon to take care of my automotive needs in the future. More

by Buickforever man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Armenta
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

December 11, 2020

Met Adam and he was very nice and helpful. I also met Ervin and he was very helpful as well I appreciated the service. Thank you! More

by jennstingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Fiore, Jon Hicks, Ervin Wilson
Dec 16, 2020 -

Quebedeaux Buick-GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Quebedeaux Buick GMC Team.

December 10, 2020

Had Brake issues with the recall on Silverado's. An adjustment was made but I still had issues so I brought it back they replaced the Brake vacuum no charge. A pleasant experience the staff Adam, Juan More

by raghnall1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Silverado. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, The Quebedeaux Buick GMC Team.

December 09, 2020

Showed up for a schedules appointment at 7:30am that I had made a week earlier. My wife's car had been leaking anti freeze since a earlier repair made by you. At 2:30pm I called for status with Adam. I wa More

by ironwoodcrest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Quebedeaux Buick-GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, The Quebedeaux Buick GMC Team.

December 08, 2020

Brian was extremely helpful, and was able to get my repair covered under the warranty, and got the work completed on my vehicle very quickly! More

by KMILLER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Dec 11, 2020 -

Quebedeaux Buick-GMC responded

Hi, thank you so much for the positive review! We are pleased to hear that Brian was able to provide an efficient and overall positive experience. If there's anything further we can do for you, we are happy to help! Best, The Quebedeaux Buick GMC Team.

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