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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
880 Reviews

880 Reviews of Quebedeaux Buick GMC - Service Center

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November 27, 2020

thank you for your service, your staff is very busy, are positive, friendly, they do their best to handle concerns, comments, questions. They work hard More

by YECENIAMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Dec 02, 2020 -

Quebedeaux Buick-GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Quebedeaux Buick GMC Team.

November 23, 2020

Very disappointed at how expensive it is just for an oil change w/no tire rotation. I asked for a wash & vac inside was not cleaned. All of the workers paper mat etc was still left in the car. Disappointing More

by NELDAWESTOVER
Recommend Dealer
No
Employees Worked With
Brenden Fulda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Nov 30, 2020 -

Quebedeaux Buick-GMC responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Quebedeaux Buick GMC Team

November 18, 2020

Asked for a seat belt replacement - they never looked at my request. Took 2 1/2 hours for a oil / checkup (rather long) for these basics More

by PJACK909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hensley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

November 18, 2020

Service was quick and efficient although it was quite busy I did not have a long wait. Service staff was very friendly and helpful to get work completed More

by MMLEXUS86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

November 17, 2020

It was my first and last visit to this dealership, I made an appointment for an oil change and tire rotation. It lasted more than 2hrs and when my vehicle was ready they did not wash it and the tires were no More

by Isaako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Dunn
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Best, The Quebedeaux Buick GMC Team.

November 17, 2020

The Service Department is Top Notch. They get you in fast and communicate clearly. If something isn't right they make it right. They are honest. The best. More

by TIMDOSEMAGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Fulda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Medina, Edmond Leon
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Quebedeaux Buick GMC Team.

November 16, 2020

Excellent experience. No problems of any kind. We will continue with Quebedeaux as our dealer and service center. Twenty-five word minimum seems silly to me. More

by ddbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Quebedeaux Buick GMC Team.

November 15, 2020

This is the 2nd time that I used the online appt maker to set appts. Each time, there was no record of our appt. they squeezed me in, again. I won’t be going back. The wait was too long. I can get faster ser More

by MILLER.DAWN.R00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you sharing your experience with Quebedeaux Buick GMC. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Best, The Quebedeaux Buick GMC Team.

November 14, 2020

I went in for an oil change. the representative said that I had an oil leak that needed to be located and fixed. after I left, I had a friend look for the leak for me. what he found is that the quebedeaux te More

by unruhbros
Recommend Dealer
No
Employees Worked With
Juan Armenta
Nov 18, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, The Quebedeaux Buick GMC Team.

November 12, 2020

Good work by Brian Medina and the team. All services were completed as promised and on time with a great clean up job as well . Thankd! More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Nov 12, 2020 -

Quebedeaux Buick-GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Quebedeaux Buick GMC Team.

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