Quebedeaux Buick GMC - Service Center

Went in for service. Told them I was going to wait. Said it was going to be about 45 minutes. True to the reps word I was on the road within an hour. Great service very professional. it was going to be about 45 minutes. True to the reps word I was on the road within an hour. Great service very professional. More

Brought our 2019 Encore in for an oil change. I gave them the coupons for the oil change, and free car wash for any service performed, The car was not washed. I'm not positive if I dealt with Adam or Brenden the coupons for the oil change, and free car wash for any service performed, The car was not washed. I'm not positive if I dealt with Adam or Brenden, wearing masks and staying away from each other doesn't help in recognizing people. However, I don't think any "blame" lays at their feet. The people that perform the actual service may have "dropped the ball", so to speak, by not having cars washed after performing service. More

A very inaccurate quote was given and I was subsequently overcharged. Other maintenance issues, that I asked the service advisor to address, were not even looked at. After this very disappointing service, I overcharged. Other maintenance issues, that I asked the service advisor to address, were not even looked at. After this very disappointing service, I wasted 3 hours for a battery replacement and overpaid much more than I was told by the service advisor. If I had more than the 3 hours that I'd already spent waiting, I would have spoken with management but will have to do that at a later date. I am considering filing with the BBB. I feel cheated and very disappointed. More

It took several calls and talking with a number of different reps to arrange my service and my loaner. My car came out of the service area with writing on the windows and I had to wait for the servic different reps to arrange my service and my loaner. My car came out of the service area with writing on the windows and I had to wait for the service rep to scrape it off. Information about the problem was vague and not reassuring. More

They are selling cars w/o any recon or smog test. The service dept has no communication w/u whatsover SO BEWARE SMH BAD EXPERIENCE service dept has no communication w/u whatsover SO BEWARE SMH BAD EXPERIENCE More

Light issues when leaving from purchasing car. Took them 2.5 days to fix. returned to us with loose bumper and mis aligned headlights. It is awesome missing a very important tow sensor, which has still not 2.5 days to fix. returned to us with loose bumper and mis aligned headlights. It is awesome missing a very important tow sensor, which has still not arrived. This car should not have been put on the lot with these issues. It is unsafe. then even though we purchased an extended warranty with rental car we were told that we could not have a rental car. More

My advisor, Edmund is wonderful. I was in on Friday for an oil change and to find out why one of my tires would not keep air. The oil change was done right away, but the tire could not be fixed. The new an oil change and to find out why one of my tires would not keep air. The oil change was done right away, but the tire could not be fixed. The new tire would come in on Sat. from Phoenix and I could have it installed on Monday morning. I went in Monday morning and Edmund had it installed . I was out of the office within 1 hour. I have always had great service with the Service department. More

I would say I was a little frustrated that it took so I would say I was a little frustrated that it took so long to find the leak in my air-conditioning. They did however provide me with a rental car so I would say I was a little frustrated that it took so long to find the leak in my air-conditioning. They did however provide me with a rental car so that I could have transportation. Overall my experience was fine More

First BAD experience I had at GMC. I dint not receive paperwork for the service they told me they would mail it out and till this day still waiting. My truck was full off oil finger print in and out the paperwork for the service they told me they would mail it out and till this day still waiting. My truck was full off oil finger print in and out the fluid levels were not filled ect...... More

As always a great job from the Quebedeaux service department. AND the oil change took much less time than I anticipated. Kudos to the crew! department. AND the oil change took much less time than I anticipated. Kudos to the crew! More