Quebedeaux Buick GMC - Service Center

Excellent Customer Service, They are so friendly, I am happy to work with, I received excellent service with Sevian, he found the best car for me, Jonathan in finance was awesome and Edmond in services OM happy to work with, I received excellent service with Sevian, he found the best car for me, Jonathan in finance was awesome and Edmond in services OMG always find the best ways for my car services. More

I’ve never had a worse experience at a dealership in my life. I’m telling everyone I know my experience and to stay far away from this dealership. life. I’m telling everyone I know my experience and to stay far away from this dealership. More

Great service for oil change and tire rotation. Would have been a 5 star but they missed the free oil change so paid for the change then remembered it should have been complimentary. Will see if next oi have been a 5 star but they missed the free oil change so paid for the change then remembered it should have been complimentary. Will see if next oil change is complimentary. More

Always excellent Customer Care and service. Edmond Leon has been our service rep since we bought our 2016 truck and has been attentive with excellent follow through all through the years. has been our service rep since we bought our 2016 truck and has been attentive with excellent follow through all through the years. More

Overall they were very non-responsive. It was a 3 day wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked on. I was offered the option of leaving a voice mail for the service writer that would be answered on Mon. Instead I talked and complained to the manager(Jim) and he explained that there were no loaner vehicles. He did offer to help and see what could be done. He did call back as promised and said that it would be fixed by 4 PM. Lo and behold he did call shortly after 3:30 telling me the car was fixed and the cost was less the expected. Kudo's to Jim but having an appointment for a known problem (Says shift to park when it is in park) shouldn't entail over a 3 day wait and complaining to the manager to get the problem fixed. I bought my 1st car from them in 1970 and probably no more if that is normal service. More

Last service was not as great as normally is. I was told that my cabin air filter needed to be replaced. I replace these myself so I didn’t pay them to do it, but went to auto parts store picked up filters that my cabin air filter needed to be replaced. I replace these myself so I didn’t pay them to do it, but went to auto parts store picked up filters to replace that afternoon. I pulled out cabin air filter and it was completely white. I’m not sure why they told me it need to be replaced. I will be asking for pictures before I pay for parts to replace. The people are friendly, but I will be checking everything before I agree to having them do any service that I can do myself at home. More

They are efficient, complete the jobs effectively in a timelt manner. The courtesy vehicle is very nice. We can always count on Quebedeux to service our vehicles. timelt manner. The courtesy vehicle is very nice. We can always count on Quebedeux to service our vehicles. More

Good organized company the people very friendly and professional. The facility was very clean in the lobby bathrooms and in the lounge area. They also were very informative about the whole process. Gre professional. The facility was very clean in the lobby bathrooms and in the lounge area. They also were very informative about the whole process. Great job! More

My husband is always upset when I get my oil changed there because I am never out in less than 2-3 hrs, which he says is unacceptable for oil change there because I am never out in less than 2-3 hrs, which he says is unacceptable for oil change More