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879 Reviews of Quebedeaux Buick GMC - Service Center
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August 01, 2020
Oil change and wash I have never in all my years dealing with Quebedeaux had such bad service. Appt 7:15 left at 10 am. For oil change and wash. I have never in all my years dealing with Quebedeaux had such bad service. Appt 7:15 left at 10 am. For oil change and wash. More
by quezadal
Verified CustomerEmployees Worked With
Brian Medina
July 31, 2020
The Service Team is customer focused, professional, honest and fast. They care, and having purchased my car at Quebedeaux, this makes me likely to return. honest and fast. They care, and having purchased my car at Quebedeaux, this makes me likely to return. More
by TIMDOSEMAGEN
July 28, 2020
Very Good Excellent customer service even with the delays due to the virus and having to make more trips to complete the warranty work. Overall, appreciate the Excellent customer service even with the delays due to the virus and having to make more trips to complete the warranty work. Overall, appreciate the kindness and patience of Mr. Medina. More
by JAB
Employees Worked With
Brian Medina
July 26, 2020
I dealt with Edmund Leon since March 2020 only because of the virus caused delays due to my car issues. Helpful,honest, reliable and knows his stuff. I will always ask for Edmund if issues come up about my E the virus caused delays due to my car issues. Helpful,honest, reliable and knows his stuff. I will always ask for Edmund if issues come up about my Encore 2017. More
by sjgchurchill
Employees Worked With
Edmond Leon
July 23, 2020
Oil leak nobody could fix Took my truck in to get persistent oil leak fixed The Quebedeaux service team figured it out and got it fixed.Thanks again Mr. Martin Took my truck in to get persistent oil leak fixed The Quebedeaux service team figured it out and got it fixed.Thanks again Mr. Martin More
by J123
Employees Worked With
Bryan Dunn and service advisor Kevin
July 15, 2020
lack of communication. Said 1 price on a diagnosis and charged a lot more. Did no bother to call or keep me informed on the work, price, or timeline of the cars work. Char Said 1 price on a diagnosis and charged a lot more. Did no bother to call or keep me informed on the work, price, or timeline of the cars work. Charged me double for the same part I could buy and did not let me know. Had my car 10 days and as a cancer patient needing transportation could have used my car for 8 of the days and brought the car back to the dealership instead of having to find transportation to my appointments. How about answering the phones when being called?? Calling me after I had left messages? More
by cbibeau0
Employees Worked With
Brian Medina
July 14, 2020
Dealship scheduled my appointment early Thursday morning . I dropped it off first thing in the morning and called throughout Day to check on status . Was just told that is wasn’t ready yet and then at 5 pm . I dropped it off first thing in the morning and called throughout Day to check on status . Was just told that is wasn’t ready yet and then at 5 pm and hour before close was called and told they didn’t have the recall part that I have been calling on for 2 years . And when I scheduled appointment I specifically asked if they had parts for recall on my Pontiac vibe airbags the person told me definitely I ask to check and he said no need I just did one the other day . They the kept my car over night and didn’t provide me with a courtesy car. And when I finally got my car back on Friday they had not reattached my dash correctly so I had to reattach area around my clutch and the glove box since they just shoved stuff back in a hurry and didn’t do it properly I now have to take vehicle back because something they did blocked the Ac lower vent and the air isn’t blowing properly now even though it was prior to them ever touching vehicle More
by TABBIG63
Employees Worked With
Kevin
July 12, 2020
Hey, it was just an oil change! All went great as usual. Even with the stupid masks, communication was good. Truck was done at time they told me. Only problem is that the guy who All went great as usual. Even with the stupid masks, communication was good. Truck was done at time they told me. Only problem is that the guy who prints the little "next oil change" stickers needs a new calculator....he adds only 1000 miles to the current odometer reading for the next oil change! More
by mikee0
July 11, 2020
Professional Efforts to Accommodate Customers Every effort to please the customer appears to be their objective. When there is a difficult situation, their efforts never seems to stop the represe Every effort to please the customer appears to be their objective. When there is a difficult situation, their efforts never seems to stop the representatives to resolve any problem. Vehicle is always ready when promised without fail in my experience. More
by wfk1922
Employees Worked With
Brian Medina
July 11, 2020
Outstanding work. Entire Quebedeaux collision crew was outstanding, excellent service and professional. Work was accomplished in a timely manner with no faults or probl Entire Quebedeaux collision crew was outstanding, excellent service and professional. Work was accomplished in a timely manner with no faults or problems. Completely satisfied in every area. More
by rmdonohue
Employees Worked With
Art Robinson
