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884 Reviews of Quebedeaux Buick GMC - Service Center
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June 25, 2020
Amazing service and staff are attentive. They go out or their way to insure my vehicle was serviced and returned at the time promised. The dealership was clean and a pleasant environment is maintained their way to insure my vehicle was serviced and returned at the time promised. The dealership was clean and a pleasant environment is maintained More
by rdun54
Verified CustomerEmployees Worked With
Edmond Leon
June 25, 2020
Never called me back Truck was services and truck came back very dirty and oil on the hood and inside. I was told that they will take care of it and never called me back. Truck was services and truck came back very dirty and oil on the hood and inside. I was told that they will take care of it and never called me back. I called two times and still didn't call me back, like if they wanted me to forget about it. So I took the truck to get an oil change somewhere else. Thanks Edmond did try. More
by LOPEZMIKE69
Employees Worked With
Edmond Leon
June 25, 2020
rating service center great customer service and always looking for best deals for us. We only go to Quebedeaux for all our cars service. thank you very much! great customer service and always looking for best deals for us. We only go to Quebedeaux for all our cars service. thank you very much! More
by msuarez2
June 25, 2020
I have purchased many vehicles in the past 50 years . I can honestly say that the latest purchase, a 2020 Denali 1 ton pick up was the most enjoyable of all . Thank you Quebedeaux. can honestly say that the latest purchase, a 2020 Denali 1 ton pick up was the most enjoyable of all . Thank you Quebedeaux. More
by chetdeb
June 23, 2020
Bad customer service I purchased a 2019 Buick InVision from Quebedeaux. I have had nothing but problems with the paint chipping on my Buick from the day I drove it off th I purchased a 2019 Buick InVision from Quebedeaux. I have had nothing but problems with the paint chipping on my Buick from the day I drove it off the lot. The service department‘s response to my complaints was basically to spray paint over the chipping paint where you could still see the chips of the paint. Then when I brought it to their attention and ask them to repair it they told me that they would send it up to to my salesman never heard back my patient continues to chip off of my brand new car. I have raced it a complaint officially with GMC corporate headquarters. And they are just as bad with responding to your complaints. I would suggest that no one purchase a car from this GMC Buick Dealership in the future they have one of the worst customer service departments and repair that I’ve ever dealt with in my entire life. I will never again purchase a Buick because of my interactions with this dealership. This was my first and last time ever owning a Buick More
by bluesky26
Employees Worked With
Service department
June 23, 2020
John is a breath of fresh air to work with John is a breath of fresh air! i communicated my concerns and i was assured that help is available when needed. i appreciate the time he took with John is a breath of fresh air! i communicated my concerns and i was assured that help is available when needed. i appreciate the time he took with me today. thank you john. More
by debzona
Employees Worked With
John Cotter
June 18, 2020
Brain always takes care of me is extremely professional always communicate what they're doing to my vehicle and how long it will take I will always do business with quebedeaux. always communicate what they're doing to my vehicle and how long it will take I will always do business with quebedeaux. More
by kmart6574
Employees Worked With
Brian Medina, Ken Martin
June 18, 2020
Oil change I usually have a great experience...it wasn’t bad it was just average. I guess with the pandemic things have change but I was surprised no one had mas I usually have a great experience...it wasn’t bad it was just average. I guess with the pandemic things have change but I was surprised no one had masks or gloves on and my seat or steering wheel was not covered to protect me or themselves! Sure is different from when I went to just have my tires rotated at Costco. They really protected me and themselves with covering the full seat and steering wheel when they drove off the car! Also the bathroom here at Quebedeaux was dirty...other times it’s been very clean..again in the age of covid I was surprised of the uncleanliness . I couldn’t even tell you the name of the person who helped me cuz he didn’t introduce himself and send me a text message when I got there or when my car was done. Again he wasn’t rude by any means..it just wasn’t the same experience I’m use to when I get my car serviced here. More
by RandR
Employees Worked With
Don’t know his name
June 17, 2020
Always Helpful They ordered the parts and when I could come in they came out and put the windshield wiper blades on the truck. Always do the job they say they will They ordered the parts and when I could come in they came out and put the windshield wiper blades on the truck. Always do the job they say they will do. More
by wrangler4504
Employees Worked With
June 16, 2020
My sales rep Ash was nice and helpful but service didn’t do anything they were supposed to, they were supposed to fix a broken tire pressure sensor which they didnt theh they were supposed remove some sort do anything they were supposed to, they were supposed to fix a broken tire pressure sensor which they didnt theh they were supposed remove some sort of tracker that was on the passenger side which wasn’t done then to top it off they didn’t clean the inside of the vehicle at all. I love the truck and ash was a nice dude but my experience with service xxxxn sucked! More
by romyquinonez
Employees Worked With
Ash, El-Hefian
