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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.5
879 Reviews

879 Reviews of Quebedeaux Buick GMC - Service Center

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June 23, 2020

John is a breath of fresh air to work with John is a breath of fresh air! i communicated my concerns and i was assured that help is available when needed. i appreciate the time he took with More

by debzona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cotter
Jun 25, 2020 -

Quebedeaux Buick-GMC responded

Thank you for taking the time to write this review. We are pleased to hear that John was able to provide an efficient and overall positive experience. Best, The Quebedeaux Buick GMC Team.

June 18, 2020

Brain always takes care of me is extremely professional always communicate what they're doing to my vehicle and how long it will take I will always do business with quebedeaux. More

by kmart6574
Recommend Dealer
Yes
Employees Worked With
Brian Medina, Ken Martin
Jun 18, 2020 -

Quebedeaux Buick-GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Quebedeaux Buick GMC Team.

June 18, 2020

Oil change I usually have a great experience...it wasn’t bad it was just average. I guess with the pandemic things have change but I was surprised no one had mas More

by RandR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Jun 19, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

June 17, 2020

Always Helpful They ordered the parts and when I could come in they came out and put the windshield wiper blades on the truck. Always do the job they say they will More

by wrangler4504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Quebedeaux Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Quebedeaux Buick GMC Team.

June 16, 2020

My sales rep Ash was nice and helpful but service didn’t do anything they were supposed to, they were supposed to fix a broken tire pressure sensor which they didnt theh they were supposed remove some sort More

by romyquinonez
Recommend Dealer
No
Employees Worked With
Ash, El-Hefian
June 15, 2020

Good service! They worked on several things I itemized to be fixed. They cleaned up every problem. There was a very tenacious problem with the Tire Monitoring Syste More

by BRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jun 16, 2020 -

Quebedeaux Buick-GMC responded

Hello Brad and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, The Quebedeaux Buick GMC Team.

June 15, 2020

Good communication and speedy repair Dropped truck off with electrical issues. They were able to find the issue and resolve it in a satisfactory amount of time. I was given updates regula More

by KEITH3516
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cisco Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos (can't remember last name)
Jun 17, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Quebedeaux Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Quebedeaux Buick GMC Team.

June 14, 2020

service was great The only thing I would mention is that employees should have been wearing masks and hand sanitizer should have been available at various locations. Th More

by MUNCHENCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Medina, Ryan Hoganson, Edmond Leon, Robert Mercer, Mason Jacobs
Jun 16, 2020 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

June 14, 2020

Follow up by service center Drove in from Benson for an appointment on May 21st to fix a recall and see why the lane assist was not working. Could not complete service due to p More

by JODYRICKFRED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tommy Bernath, and two others that I don’t remember their names
June 11, 2020

Again, thrilled with the outcome but if you could just keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicl More

by sara.a.milam
Recommend Dealer
Yes
Employees Worked With
Tommy
Jun 15, 2020 -

Quebedeaux Buick-GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, The Quebedeaux Buick GMC Team.

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