Quebedeaux Buick GMC - Service Center

Again, thrilled with the outcome but if you could just keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicl keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicle. More

Check up and service Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Will bring my car there always. Highly recommend. More

Normal maintenance performed. Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeau Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeaux for service work. More

Great Service My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He took my information and Edmond called me later in the day to let me know that my car was ready for pickup. All work that I requested was completed. More

Great help and always meets and helps with my needs. Edmond in service always finds and fixes any issues or concerns I might have. Two thumbs up Edmond in service always finds and fixes any issues or concerns I might have. Two thumbs up More

We love Quebedeaux so much that I bake goodies and take them to the staff because they make us feel so welcome and bend over backwards for us. This is my way of showing them we care about them as much as t them to the staff because they make us feel so welcome and bend over backwards for us. This is my way of showing them we care about them as much as they care about us. More

Good Repair but Needed Better Communication Overall the experience was good, but I had other issues which could have been prevented with better communication. We accidentally backed into a bi Overall the experience was good, but I had other issues which could have been prevented with better communication. We accidentally backed into a big rock while out in the backcountry, and it left a dent on below the passenger side doors. The damage appeared to be minor, and the estimate said the repair would take FOUR DAYS, so I planned accordingly. However, once they started working, they found significant damage underneath the vehicle, and the four day repair took nearly two weeks. THAT was the problem. I was calling almost daily to ask when my car would be ready, but only got a vague, "I'll try to hurry them along," response. This put a lot of needless stress on me, as each time I called I expected my car would be ready within another day or two when it wasn't. It would have been nice if someone had called me as soon as they discovered the unexpected damage to let me know the repair time would be significantly longer than expected. It would have saved me A LOT of grief. More

Fast Service Edmund greeted me as I drove in. We discussed what was to be done...and one and a half hours later my truck was ready. Edmund greeted me as I drove in. We discussed what was to be done...and one and a half hours later my truck was ready. More