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879 Reviews of Quebedeaux Buick GMC - Service Center
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June 06, 2020
Service Of Engine Oil, Transmission, differentials, and 4WD Prior to a long trip pulling my camper, I wanted to ready my 2018 GMC Sierra and also keep the truck in great shape. I had the engine oil, transmissi Prior to a long trip pulling my camper, I wanted to ready my 2018 GMC Sierra and also keep the truck in great shape. I had the engine oil, transmission, differentials, and 4WD serviced. When I left the dealership, I had to turn back after just driving one block. The transmission was jerking on acceleration and shifting. Come to find out that the transmission oil was almost a quart low. It took what seemed like another hour to get my vehicle back. The mechanic wrote on the receipt that he test drove the vehicle. I did see it drive by. Why didn't he find this issue? I suspect that the mechanic was a new person. I got all of this service done to ensure a 5,000 mile trip pulling my camper would be problem free. I do not now have confidence that all of my fluid levels are at the full mark. I will have to check the vehicle myself. I have lost some confidence in Quebedeaux service. I never had any problems before. More
by Pat59
Verified CustomerEmployees Worked With
Edmond Leon
June 05, 2020
Check up and service Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Will bring my car there always. Highly recommend. More
by ralwrl1970
Employees Worked With
Brian Medina, Edmond Leon
June 04, 2020
Truck worse shape than when I took it in Took my truck in for maintenance and to have the rear camera looked at. When I received my truck back it was in worse condition than when I dropped i Took my truck in for maintenance and to have the rear camera looked at. When I received my truck back it was in worse condition than when I dropped it off. Now my front camera doesn't work at all. More
by DSTIFFEY
Employees Worked With
Brian Medina
June 04, 2020
Normal maintenance performed. Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeau Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeaux for service work. More
by JMRAGS70
Employees Worked With
Brian Medina
June 03, 2020
Great Service My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He took my information and Edmond called me later in the day to let me know that my car was ready for pickup. All work that I requested was completed. More
by HGGNSCHN
Employees Worked With
Edmond Leon
May 30, 2020
Great help and always meets and helps with my needs. Edmond in service always finds and fixes any issues or concerns I might have. Two thumbs up Edmond in service always finds and fixes any issues or concerns I might have. Two thumbs up More
by PENALVER.RECOVERYLLC
Employees Worked With
Edmond Leon, Jon Hicks
May 29, 2020
We love Quebedeaux so much that I bake goodies and take them to the staff because they make us feel so welcome and bend over backwards for us. This is my way of showing them we care about them as much as t them to the staff because they make us feel so welcome and bend over backwards for us. This is my way of showing them we care about them as much as they care about us. More
by rgosnell2016
Employees Worked With
Tommy
May 28, 2020
Good Repair but Needed Better Communication Overall the experience was good, but I had other issues which could have been prevented with better communication. We accidentally backed into a bi Overall the experience was good, but I had other issues which could have been prevented with better communication. We accidentally backed into a big rock while out in the backcountry, and it left a dent on below the passenger side doors. The damage appeared to be minor, and the estimate said the repair would take FOUR DAYS, so I planned accordingly. However, once they started working, they found significant damage underneath the vehicle, and the four day repair took nearly two weeks. THAT was the problem. I was calling almost daily to ask when my car would be ready, but only got a vague, "I'll try to hurry them along," response. This put a lot of needless stress on me, as each time I called I expected my car would be ready within another day or two when it wasn't. It would have been nice if someone had called me as soon as they discovered the unexpected damage to let me know the repair time would be significantly longer than expected. It would have saved me A LOT of grief. More
by gayle3
Employees Worked With
Pua
May 27, 2020
Fast Service Edmund greeted me as I drove in. We discussed what was to be done...and one and a half hours later my truck was ready. Edmund greeted me as I drove in. We discussed what was to be done...and one and a half hours later my truck was ready. More
by EHUERTA0918
Employees Worked With
Edmond Leon
