884 Reviews of Quebedeaux Buick GMC - Service Center
Always Great Service! I have been a customer for almost 10 years and always had great service with Nick or Ryan. Ryan has big shoes to fill and has done so easily. I’m alwa I have been a customer for almost 10 years and always had great service with Nick or Ryan. Ryan has big shoes to fill and has done so easily. I’m always kept in the loop as to what is going on with my SUV and have been impressed with detail they give. Kudos to them. If people even say that anymore. More
weather tech mats I ordered floor mats and the truck mat when I picked up my new vehicle on 9/23. I have been back to the parts area 3x's. The mats had not come in, the I ordered floor mats and the truck mat when I picked up my new vehicle on 9/23. I have been back to the parts area 3x's. The mats had not come in, the 2nd time I was advised that they were never ordered, the 3rd time Only the truck mat had come in( it was black- I had ordered grey). I was also informed the floor mats were not on the order, I was advised it was going to be re-ordered and were supposed to be in on 10/11. I am still waiting to hear from the parts department. I also had issues with the purchase of my 2019 Terrain, I completed the survey I was asked to completed by the Dealership and another from GMC. I requested call backs from both. No response from either! More
The repair service of our Buick Regal was outstanding. Our transmission had failed and we were concerned that with only 51000 miles on the car that we would be responsible for large repair bills. Our Serv Our transmission had failed and we were concerned that with only 51000 miles on the car that we would be responsible for large repair bills. Our Service Consultant, Edmond researched the warranty, worked with his team to come up with a solution, clearly articulated the process and timeline. Ultimately the repairs were covered by the extended warranty and they stood by it! It was the best experience we have had at any dealership here in Tucson, AZ. More
Service for our Buick and our Chevrolet Silverado Our service rep, Adam, is the best. Both vehicles were serviced, parts replaced, in a timely manner. He always explains thoroughly and goes out if hi Our service rep, Adam, is the best. Both vehicles were serviced, parts replaced, in a timely manner. He always explains thoroughly and goes out if his way to make sure repairs are done correctly. Wouldn't want anyone else. More
Always ready to help...great bunch to service my truck. Great dealership! They have given me the best of care from the get go with Ken Martin as my salesperson, awesome bunch at the collision center and you Great dealership! They have given me the best of care from the get go with Ken Martin as my salesperson, awesome bunch at the collision center and your service center is great. Ryan got me in and out within a short time frame. Always courteous to my needs. ( I fault you for NOT having popcorn available when I was there!)😁 More
Oil change and more Had an appointment with Edmond for second oil change. Edmond also found that I was due for a recall. Steve performed the service and recall for whic Had an appointment with Edmond for second oil change. Edmond also found that I was due for a recall. Steve performed the service and recall for which I am very appreciative. Both men are very professional and know their business. More
Recall visit I arrived at 8am for a scheduled 'Recall' software update, the original estimate was 1hr for the update... I was in and out before the hour was up.. G I arrived at 8am for a scheduled 'Recall' software update, the original estimate was 1hr for the update... I was in and out before the hour was up.. Great job Quebedeaux !! More
Great game 👍 happy good greatly appreciated thank ful appreciate thankful great people helping helpful great experience ever had any dealership hope it wi game 👍 happy good greatly appreciated thank ful appreciate thankful great people helping helpful great experience ever had any dealership hope it will continue ❤️ thanks More
Experience at Quebedeaux Rich was Awesome!I cant stress enough how much he went ABOVE and BEYOND for us. He stayed with us while we went through our 5 day return for a vehicle Rich was Awesome!I cant stress enough how much he went ABOVE and BEYOND for us. He stayed with us while we went through our 5 day return for a vehicle we ended up not being happy with. He made sure we were taken care 110% even though we had informed management about the time we were coming in to change vehicles he was not informed and our return was sprung on him and he was still so humble towards us. Staff was friendly and efficient. They even called to wish me a Happy Birthday yesterday- recorded of course, but still! More
Great service I especially like the service of Paul taking me home. He is the best driver very courteous, experienced driver. I enjoy our conversations. He is v I especially like the service of Paul taking me home. He is the best driver very courteous, experienced driver. I enjoy our conversations. He is very prompt in picking me up. The service writers are very courteous too. More