884 Reviews of Quebedeaux Buick GMC - Service Center
Best Service I love Quebeadeaux I do not go anywhere else Edmond is the absolute best!!!!!! He always takes the best care and give the best customer service I I love Quebeadeaux I do not go anywhere else Edmond is the absolute best!!!!!! He always takes the best care and give the best customer service I will always come to Quebedeaux More
Amazing Collision made my car look brand new and detail/car wash cleaned my car and I was just so happy with the whole experience, it was my first time ever d Collision made my car look brand new and detail/car wash cleaned my car and I was just so happy with the whole experience, it was my first time ever dealing with my car being damaged and they all made it go smoothly and stress free More
Routine Service & Supercharger I scheduled my car for a routine service of oil change and filter plus the service of the Supercharger based on mileage. I was greeted promptly and du I scheduled my car for a routine service of oil change and filter plus the service of the Supercharger based on mileage. I was greeted promptly and during the service the tech found that the throttle body and linkage needed service as well. The service rep brought the information to me as well as the cost to allow me to make the decision. More
Parts and service. Lost my keys and key fob, needed to have them replaced and reprogramed. Brian in the parts dept. and Brian in service dept was great in helping me wit Lost my keys and key fob, needed to have them replaced and reprogramed. Brian in the parts dept. and Brian in service dept was great in helping me with the issues. More
Unfinished Business Four issues. One was researched and reported to "regional" for additional research; but, then "dismissed" as a fluke that probably never happen again Four issues. One was researched and reported to "regional" for additional research; but, then "dismissed" as a fluke that probably never happen again. A second was checked and "declared working normally". Yeah, right. But it didn't seem right then and it doesn't seem right now. Maybe this is "the new normal". But, I will continue my own investigation. Third issue wasn't worked on because it had not been pre-scheduled with third party. And, finally, issue four - take 3. Expectation was set that we would be "amazed" at the resolution. It was amazing that it took nearly a quarter of mile before the regularly occurring annoyance was heard again. There was some improvement, but if silence is golden then the repair was a bit tinny. More
A/C repair to 2017 Yukon XL Great communication from Edmond the Service Advisor. He always makes setting the appointment very easy and communicates exceptionally though out the Great communication from Edmond the Service Advisor. He always makes setting the appointment very easy and communicates exceptionally though out the service process. The service team do an excellent job of completing repairs timely and right the first time. More
Maintenance Service Efficient. I am satisfied. after 30 min of inspection, they recommended two maintenance service but told me the second one could wait my next service. Efficient. I am satisfied. after 30 min of inspection, they recommended two maintenance service but told me the second one could wait my next service. I appreciated it. More
I love this Service Center Service is great .. Adam my service writer is way ahead of the game and I always get my car back cleaned... ask for Adam he is Dynamite !!! Service is great .. Adam my service writer is way ahead of the game and I always get my car back cleaned... ask for Adam he is Dynamite !!! More
Oil change & tire rotation/ second free included We came in for our second free oil change and tire rotation. We have owned our 2018 Buick regal Tourex for one year. Everything was done in a profess We came in for our second free oil change and tire rotation. We have owned our 2018 Buick regal Tourex for one year. Everything was done in a professional and timely manner. I would give your dealership five stars except that I have accompanied my two sisters to Tucson Subaru for their oil changes. They have courtesy shuttle service that takes their customers to the local areas and call them when their cars are done and come get them. No matter how old their cars are. They even give out loaners for long time service work. I think your dealership should definitely up its game to at least the shuttle level. Our next service, we are told, will be $75ish. And to have to hoof it to McDonalds or the closest restaurant is not something I’m looking forward to repeating. Also, we were NOT called when our car was done. We walked back and just happened to see it sitting out in the lane. We had told the service man that we were leaving and verified he had our phone number. More
Excellent Service Thank You!! Edmond was super nice and friendly...Got me a rental car ASAP till my car was fixed...Great Job!! Always super friendly staff.. Awesome service. Edmond was super nice and friendly...Got me a rental car ASAP till my car was fixed...Great Job!! Always super friendly staff.. Awesome service. More