Quebedeaux Buick GMC - Service Center

Amazing Brian was amazing at helping me with my services especially with my 2 year fast asleep! I appreciate the speed of my service and the great quality. Brian was amazing at helping me with my services especially with my 2 year fast asleep! I appreciate the speed of my service and the great quality. More

Oil & Power Steering Leak Repair - 2007 Pontiac G6 My service Manager Brian Medina did his usual great job addressing my G6 oil and power steering issues. When he realized that the needed parts for a My service Manager Brian Medina did his usual great job addressing my G6 oil and power steering issues. When he realized that the needed parts for a legacy Pontiac vehicle would not arrive quickly from Detroit, he arranged for a dealer loaner vehicle for me. Once the needed parts arrived, my leaks were promptly fixed and my car was returned to me. leak-free. Brian always provides the type of service that all Quebedeaux customers need and want. In the end, your car is fixed properly at a fair price. More

Check engine light.. Of course the light turned off on the way to quebedeaux... They still managed to figure out the issue.. Fixed and good to go.thank you...😊 Of course the light turned off on the way to quebedeaux... They still managed to figure out the issue.. Fixed and good to go.thank you...😊 More

Great Servicr Great customer care and service. Everyone so helpful, thoughtful and friendly in the collision center. Thanks for making a smashed car not such a ba Great customer care and service. Everyone so helpful, thoughtful and friendly in the collision center. Thanks for making a smashed car not such a bad experience! More

Quebedeaux service and parts center is the best! I take all of my vehicles to Adam for service and I am always 100% satisfied with the service and enjoy my visits. Additionally, Brian is an outstand I take all of my vehicles to Adam for service and I am always 100% satisfied with the service and enjoy my visits. Additionally, Brian is an outstanding parts guy and does what ever it takes to get the parts I need! Thank you Adam and Brian! More

Great service I took my car in for service and to my surprise. I received excellent service this was not my first time having my car serviced at quebedeaux and I mu I took my car in for service and to my surprise. I received excellent service this was not my first time having my car serviced at quebedeaux and I must say that in the past it has been questionable but they have totally redeemed themselves I was so impressed with the service I received at quebedeaux I will definitely come back even after my warranty expires they took very good care of me Brian was excellent excellent customer service representative I would highly recommend quebedeaux to everyone More

Proactive We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road We were "hit" by a unexpected and seemingly unexplainable problem. A call to Adam and we had a "most likely" cause and a reminder on how to get Road Services to get the car to the dealer. A few calls to Road Service and a couple of visits from a roadside servicer (delays completely unrelated to Q), and the vehicle was on its way to Q. During these couple of hours, Adam was proactive in keeping contact with us and even making sure we had an alternate contact while he was out of the office for a short time. When the vehicle was delivered, it was working "normally" with nothing having been done to it. Tests returned largely normal results and did not indicate any definitive defect. With Adam's assistance, the decision was made to address "the least normal" item which was the item Adam had predicted as the probable cause. A long road trip and a week of local driving later ... no hint of a problem. More

Great shop! I love the people at quebedeaux. The culture is one of taking care of people and hard work. My service advisor, Adam, started there when he was 16. I love the people at quebedeaux. The culture is one of taking care of people and hard work. My service advisor, Adam, started there when he was 16. The body shop manager, Chris has 15+ years of service and Jr. the service director has been there for levee. Says a lot about a company when the management appreciate the staff and the staff appreciates the management. Never perfect but they try really hard and the customer benefits from a great culture of focused service. Love the quebedeaux crew!! More

Accommodations Plus Life has been difficult in the months since we purchased our GMC with several trips each week for doctors appointments. Mr. Hoganson made this servic Life has been difficult in the months since we purchased our GMC with several trips each week for doctors appointments. Mr. Hoganson made this service appointment easier by making sure we got to yet another medical appointment on time while our car was serviced. We appreciate the caring. More

Oil change appt. Service agent Medina was rude. Looked like he was having a bad day. I told him I had two oil changes coming when I leased the car. Actually I had to g Service agent Medina was rude. Looked like he was having a bad day. I told him I had two oil changes coming when I leased the car. Actually I had to go to Fernando. who is in charge of the salesmen to prove that I was actually promised 3 oil changes. There was no communication between sales and service dept. When I first got to the service dept. Medina told me I had already used an oil change when I first leased the car, I told him that was ridiculous. He told me that on the 2019 Buicks you only get one free oil change. I don't know why Buick is so tight on the oil changes, Honda gave us free oil changes for the lease of our 2015 Civic. I have to take the car back to get my promised oil changes. Maybe, I'll get a different more friendlier service agent the next time.. More