Quebedeaux Buick GMC - Service Center

Excellent Service Experience Arrived at the dealership right around my appointment time. When I pulled in, I was afraid the wait would be long, as there were a lot of vehicles ar Arrived at the dealership right around my appointment time. When I pulled in, I was afraid the wait would be long, as there were a lot of vehicles arriving at the same time I did. Advisor said it would take approximately 1 hr to 1 1/2 hrs to complete my oil change, tire rotation and inspection. Much to my surprise, my vehicle service was completed in approximately 35 minutes. Yay!! The waiting area at Quebedeaux is very inviting with a tv, free keurig coffee, free popcorn, and vending machine(s) for other necessities. Another bonus is the women's restroom is always extremely clean!! Way to go Quebedeaux! More

Routine oil change,lube and tire rotation Arrived early for routine oil change an tire rotation. Vehicle promptly serviced. However, after leaving dealership (within 3 miles) the check engin Arrived early for routine oil change an tire rotation. Vehicle promptly serviced. However, after leaving dealership (within 3 miles) the check engine light came on with message to "service tire monitoring system". Evidently after tire rotation, the technician did not properly reset he computer. The one and a half hour trip to and from the dealership means that I will have to live with this check engine light for awhile until I am able to return to the dealership to get this corrected. More

vehicle not running and starting BRIAN CONTACTED US ONCE THE MECHANIC FOUND THE THE PROBLEM AND ONCE THEY FIXED THE PROBLEM WITH THE TRUCK HE WILL BE CONTACTING ME FOR PICK UP. BRIAN CONTACTED US ONCE THE MECHANIC FOUND THE THE PROBLEM AND ONCE THEY FIXED THE PROBLEM WITH THE TRUCK HE WILL BE CONTACTING ME FOR PICK UP. More

Tech didn’t understand issue Fan motor replacement went ok but tech did not realize that the Tahoe needed a simple inside door handle repair. Required two trips and me telling him Fan motor replacement went ok but tech did not realize that the Tahoe needed a simple inside door handle repair. Required two trips and me telling him that putting in a new door lock actuator would not fix the door handle. He also replaced the door latch which was not broken. Second time I’ve had simple fixes that techs do not understand. I think service department has a real lack of experienced people. More

Tire repair Very good service, friendly people. Always good, every time I go. Comfortable environment and the wait time was not long. Fair pricing on services Not Very good service, friendly people. Always good, every time I go. Comfortable environment and the wait time was not long. Fair pricing on services Not covered by my warranty More

Service Whenever I go to Quebedeaux I have excellent service and friendly service managers... I appreciate their honesty and the comfort of there waiting area Whenever I go to Quebedeaux I have excellent service and friendly service managers... I appreciate their honesty and the comfort of there waiting area.. it’s always a pleasure to do business with Quebedeaux!!! More

It was great... fast and easy! Ryan was very helpful. The oil change was completed on time and at the price quoted. There was the unexpected addition of a cabin air filter which R Ryan was very helpful. The oil change was completed on time and at the price quoted. There was the unexpected addition of a cabin air filter which Ryan explained before replacing the dirty filter. The lobby was clean, cool and comfortable which made the wait very pleasant. More

SERVICE VERY PROMPT IN GETTING MY VAN IN ON TIME . HAD GMC WARRANTY WORK DONE LUB,OIL/FILTER,ROTATE TIRES AND VISUAL INSPECTION SERVICE. ASKED IF I HAD ANY QU VERY PROMPT IN GETTING MY VAN IN ON TIME . HAD GMC WARRANTY WORK DONE LUB,OIL/FILTER,ROTATE TIRES AND VISUAL INSPECTION SERVICE. ASKED IF I HAD ANY QUESTIONS AND THEY WERE VERY HELPFUL. More

Ryan awesome as usual Got me in and out in less than an hour. Ryan is great to work with. He is easy to schedule with, and keeps you posted. Got me in and out in less than an hour. Ryan is great to work with. He is easy to schedule with, and keeps you posted. More

They even let me re-hitch my Jeep in the shade! As usual, Adam delivered! Work was done as promised, and when promised. He reminded me of a couple fluid/filter changes that were due. I'd towed As usual, Adam delivered! Work was done as promised, and when promised. He reminded me of a couple fluid/filter changes that were due. I'd towed my Jeep to Tucson behind the GMC so I could run errands while the GMC was being serviced. I'd been dreading having to re-hitch the Jeep in the hot Tucson sun. Adam cleared a lane for me under the service shade, and I got the re-hitch done barely breaking a sweat! More