Quebedeaux Mitsubishi

Dishonest, pushy, predatory. That was my experience at Quebedeaux with Luis Flores. Car took forever to be ready for me to drive off the lot, was told two days and it ended up be That was my experience at Quebedeaux with Luis Flores. Car took forever to be ready for me to drive off the lot, was told two days and it ended up being much longer. Sold me on a tire plan that doesn't even cover the tires on the car. Sold me into a service contract which apparently has 5 more pages that I have never been able to see. All the times I ask for a copy of it, I only get the first page. I had my car taken in today to find out zero of my items are covered by either plan. Forced me to buy auto insurance with a rate of almost 400/mo vs. a plan I could get with Geico or Progressive for 128/mo. QBDX is predatory and hungry for money and will take advantage of you if given the opportunity. They never mention service plans or any coverage that you might have when you bring the vehicle in, then act surprised when you tell them you have one, as if it's some kind of disappointment to them. More

There are many reasons this is a 2 star place. I will never own a Mitsubishi again. Every time I got my oil changed here, they never cleaned up after because I would get home right after to find a I will never own a Mitsubishi again. Every time I got my oil changed here, they never cleaned up after because I would get home right after to find an oil stain on my driveway, and this happened multiple times. They did, however, do a good job on my brake change just recently, so that's a positive point. I was not happy with the way I was greeted recently, either. They did not have it in their system that I had an appointment, which made me rethink things as well, about not hiring the brightest employees to work there. I will not come back here unless I have to before I sell this car. This is not a choice I would make again for a future car. More

Sales and financing was a breeze. Best car buying experience ever. Stop in and see Best car buying experience ever. Stop in and see More

My sales associate Rainey Horton is friendly, helpful, and easy to work with. If I came back to the dealership, I would work with her again. and easy to work with. If I came back to the dealership, I would work with her again. More

Thank you for being so accommodating and patient in answering all my queries. I appreciate it so much. answering all my queries. I appreciate it so much. More

Rogelio Baray was a fantastic salesman! He was patient, kind & knowledgeable with the Tesla we purchased. Gave us a great trade-in price for our Toyota. He was patient, kind & knowledgeable with the Tesla we purchased. Gave us a great trade-in price for our Toyota. More

The sales people wew great. Luis sold me the car. Sway was extremly helpfyl. And Jonthan Foster did a amazing job on my finanical part. Luis sold me the car. Sway was extremly helpfyl. And Jonthan Foster did a amazing job on my finanical part. More

Service department was great to work with and the advisor was outstanding great place take your car was outstanding great place take your car More

Kristin Leone is great to work with. Very knowledgeable, professional and friendly. We had a great buying experience. Very knowledgeable, professional and friendly. We had a great buying experience. More

I took my car in Thursday to get a diagnostics done that I had already been charged for. I was told that they had a shuttle service so I did not set up a ride home. My appointment was at 3, apparently the I had already been charged for. I was told that they had a shuttle service so I did not set up a ride home. My appointment was at 3, apparently the shuttle service only runs to 3 so at 3:10 I was out of luck and needed to figure out my own way home. After the diagnostics on Thursday, the service team was going to take the car over to collisions to have the bumper replaced (that too I had already paid for). I called the following Tuesday to see if the car was ready for pickup since collisions estimated about a 3 day turnaround just to find out that it had never made it to collisions. Apparently the diagnostics went into Friday and the mechanic working on it was in training to the entire next week and left the car non-functional. I requested an escalation to the service director and after 30 minutes on hold I was sent back to the service manager, whom said that they could reimburse for my Uber and look into getting me a loaner vehicle, he promised a call back in 15 minutes. I followed up with another call this morning and was told the service manager would not be in until noon but would be calling me shortly after his arrival. That call never happened. I always thought that taking your car to the dealership might cost a bit more, but you were getting what you paid for in customer service and quality of work, so far my experiences here have been expensive, not customer friendly and poor quality. During one of my earlier 2 hours services that came up short, I looked at some of their used cars and couldn't believe that they have cars over 3 years old with over 50k miles on them that they have priced over original MSRP. More