Queens Auto Mall Auction House

They had me drive for from Boston confirming a vehicle wa an readily available for purchase WHEN I finally get there I am never greeted by sales consultant Selena Powers, they said I had to fill out my fi wa an readily available for purchase WHEN I finally get there I am never greeted by sales consultant Selena Powers, they said I had to fill out my financial form first then the sales rep would see me RED FLAG! I had a $16k certified check and they pulled the oldest trick in the book BAIT & SWITCH! They were offering me another car because they already had a deposit on the 2020 Mitsubishi Outlander we spoke about the previous day! Hidden fees be very careful wanted over 5k above listed price! No stars for them worst customer service and Gimmick Central!!! More

I was a promised a referral check for over 2 years and after being given the run around They finally told me that there are no notes left on my account with them that can validate the referral even after after being given the run around They finally told me that there are no notes left on my account with them that can validate the referral even after confirming the person I brought in who made the sale . I will never do business with these con artist again More

Queens auto mall don’t deserve any star very unprofessional don’t waste your time if u are thinking of buying a car finance manager does not know what his job description is unprofessional don’t waste your time if u are thinking of buying a car finance manager does not know what his job description is More

THE WORST DEALERSHIP EVER ! THE MANAGER HAS NO RESPECT, HE OVER CHARGES FOR ALL THE CARS AND TRIES TO KILL PEOPLE WITH THE PRICING ! DO NOT BUY FROM HERE AT ALL ! THEY ARE A BUNCH OF FRAUDS. SALES MAN JP W HE OVER CHARGES FOR ALL THE CARS AND TRIES TO KILL PEOPLE WITH THE PRICING ! DO NOT BUY FROM HERE AT ALL ! THEY ARE A BUNCH OF FRAUDS. SALES MAN JP WAS ACTUALLY NICE HE TRYED TO HELP BUT THE MANAGER WAS DISGUSTING More

Great customer service. Followed through with everything he said. Patient, professional, pleasure to work with.. I would defiantly recommend someone to him… And also explained everything I asked him about he said. Patient, professional, pleasure to work with.. I would defiantly recommend someone to him… And also explained everything I asked him about the vehicle… More

Marc did so well & was very patient with my husband and me throughout the process. Because of him & the team at Queens Auto Mall we were able to get a bigger car for our family. me throughout the process. Because of him & the team at Queens Auto Mall we were able to get a bigger car for our family. More

Shawn dell was an amazing and patient salesperson, he really knows his stuff...should.think about getting his own dealership, thanks for all you have done for my husband and myself. really knows his stuff...should.think about getting his own dealership, thanks for all you have done for my husband and myself. More

Jean Pierre helped me find the perfect car. I came not sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend More

Great experience, Jean Pierre was very helpful with all the questions I had. Great communication and I am very glad with the purchase of this car. the questions I had. Great communication and I am very glad with the purchase of this car. More