Queens Auto Mall, Inc. - Used Car Dealership New York

My experience with this place is absolutely horrible, I’ve had my car 11 months yup stopped working and paid extra for warranty and no call back for over 30 days!! Paying out of pocket for towing and sti I’ve had my car 11 months yup stopped working and paid extra for warranty and no call back for over 30 days!! Paying out of pocket for towing and still nobody can help, call office hung up on. More

I want to share a troubling experience I had at Queens Auto Mall recently. After thorough research and intending to secure my pre-qualification agreement for a vehicle purchase, I arrived at the location Auto Mall recently. After thorough research and intending to secure my pre-qualification agreement for a vehicle purchase, I arrived at the location and was greeted by Juan, who showed me the vehicle of interest. Despite a few flaws, I considered adding it to my fleet. However, the financial manager’s conduct was disgraceful. Despite my repeated instructions to only run my credit with a specific financial institution, they disregarded this and ran it with several lenders, likely aiming to inflate my interest rates. To add insult to injury, they offered a laughable $1,500 for my trade-in, despite its true value being several thousand dollars. What struck me most was their blatant discrimination. While observing their interactions with customers of fairer complexions, it became clear their intention was to exploit me financially. The manager, easily recognizable in his blue shirt, then presented a "deal" where the car's price mysteriously shifted from the internet listing to an auction price. On top of that, he piled on additional fees as if they were toppings on a fast-food burger. When I refused these deceptive charges, he even resorted to threatening me with a pistol from his desk drawer. When I demanded they shred my personal information, they callously refused, suggesting I report them to BBB and consumer affairs — claiming it would yield no results. Let's see how this unfolds. In conclusion, Queens Auto Mall exemplifies everything a dealership shouldn't be. They are deceitful, discriminatory, and unprofessional. I advise everyone to steer clear and support more honest dealerships. More

Sales staff responsible to sell vehicles, anything thing after that, like follow up with their service department or getting things done from their administrative department is a triage. I explained my jour after that, like follow up with their service department or getting things done from their administrative department is a triage. I explained my journey with this dealership on car. com Never again would I make the mistake twice by going into this dealership to get another vehicle or would I recommend them to anyone, not even my worst enemy, to do business with this dealership. More

I contacted dealer about a car that had been advertised at the same price for over 2 months. They tried to trick me and charge several thousand more when I wanted to buy it. Be aware. This is a typical NY at the same price for over 2 months. They tried to trick me and charge several thousand more when I wanted to buy it. Be aware. This is a typical NY smoke and mirrors car lot. You’ve been warned I would definitely look elsewhere first. The price shown is no where near what they are willing to sell the car for. Very deceitful!!! More

Fake and cheat, 4000-5000 more than online list price. not recommend this dealer to everyone. not recommend this dealer to everyone. More

Would not stop harassing me with calls after I repeatedly them I was no longer interested in the vehicle, and then eventually had bought another vehicle. Had to block them and even then got calls. them I was no longer interested in the vehicle, and then eventually had bought another vehicle. Had to block them and even then got calls. More

Dolores was very helpful and had the knowledge about the vehicles her customer service was very good vehicles her customer service was very good More

Muneer was a great help in helping me get my dream machine he was very accommodating to my needs machine he was very accommodating to my needs More