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Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
441 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 441 reviews
July 07, 2022
Fast Customer Service! Muneer was an expert at what he does with years of experience and knowledge in getting the job done. I highly recommend and would stand by this Deale Muneer was an expert at what he does with years of experience and knowledge in getting the job done. I highly recommend and would stand by this Dealership. They will get you approved no matter what! More
by Miguelvillage
Employees Worked With
June 24, 2022
They had me drive for from Boston confirming a vehicle wa an readily available for purchase WHEN I finally get there I am never greeted by sales consultant Selena Powers, they said I had to fill out my fi wa an readily available for purchase WHEN I finally get there I am never greeted by sales consultant Selena Powers, they said I had to fill out my financial form first then the sales rep would see me RED FLAG! I had a $16k certified check and they pulled the oldest trick in the book BAIT & SWITCH! They were offering me another car because they already had a deposit on the 2020 Mitsubishi Outlander we spoke about the previous day! Hidden fees be very careful wanted over 5k above listed price! No stars for them worst customer service and Gimmick Central!!! More
by Btejada
Employees Worked With
Selena Powers and Valet Attendent
March 05, 2022
They sold me a car that is a lemon. After going multiple times to get it fix, they didn't fix anything. I still had hope after multiply trips to location and months. They don't help, ar After going multiple times to get it fix, they didn't fix anything. I still had hope after multiply trips to location and months. They don't help, are rude and not up to date on the laws. Ray should be fired. More
by Kspraggs0113
January 24, 2022
I was a promised a referral check for over 2 years and after being given the run around They finally told me that there are no notes left on my account with them that can validate the referral even after after being given the run around They finally told me that there are no notes left on my account with them that can validate the referral even after confirming the person I brought in who made the sale . I will never do business with these con artist again More
by Bigdollahsho32
Employees Worked With
September 06, 2021
Queens auto mall don’t deserve any star very unprofessional don’t waste your time if u are thinking of buying a car finance manager does not know what his job description is unprofessional don’t waste your time if u are thinking of buying a car finance manager does not know what his job description is More
by sadhanacollins
Employees Worked With
Don’t know
August 19, 2021
THE WORST DEALERSHIP EVER ! THE MANAGER HAS NO RESPECT, HE OVER CHARGES FOR ALL THE CARS AND TRIES TO KILL PEOPLE WITH THE PRICING ! DO NOT BUY FROM HERE AT ALL ! THEY ARE A BUNCH OF FRAUDS. SALES MAN JP W HE OVER CHARGES FOR ALL THE CARS AND TRIES TO KILL PEOPLE WITH THE PRICING ! DO NOT BUY FROM HERE AT ALL ! THEY ARE A BUNCH OF FRAUDS. SALES MAN JP WAS ACTUALLY NICE HE TRYED TO HELP BUT THE MANAGER WAS DISGUSTING More
by RR
Employees Worked With
August 06, 2021
Great customer service. Followed through with everything he said. Patient, professional, pleasure to work with.. I would defiantly recommend someone to him… And also explained everything I asked him about he said. Patient, professional, pleasure to work with.. I would defiantly recommend someone to him… And also explained everything I asked him about the vehicle… More
by P.Sanchez
Employees Worked With
Service department and detailing, Marc Cornier
June 08, 2021
Marc did so well & was very patient with my husband and me throughout the process. Because of him & the team at Queens Auto Mall we were able to get a bigger car for our family. me throughout the process. Because of him & the team at Queens Auto Mall we were able to get a bigger car for our family. More
by Rosalina_tavera
Employees Worked With
Marc Cornier
May 05, 2021
Shawn dell was an amazing and patient salesperson, he really knows his stuff...should.think about getting his own dealership, thanks for all you have done for my husband and myself. really knows his stuff...should.think about getting his own dealership, thanks for all you have done for my husband and myself. More
by Shirleyblack67
Employees Worked With
April 15, 2021
Jean Pierre helped me find the perfect car. I came not sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend sure what I wanted and he gave a bunch of choices and great customer service. Would highly recommend More
by barringtonbarrows
Employees Worked With
