Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
441 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 441 reviews
April 07, 2021
This is the worst dealership I’ve ever been to. The fat guy with the gap teeth and the black guy with the glasses are horrible employees who don’t know how to professionally speak to customers. Instead of guy with the gap teeth and the black guy with the glasses are horrible employees who don’t know how to professionally speak to customers. Instead of offering options for someone looking for a vehicle, they chose to question my finances and giggled like school boys seeing a set of xxxx foreign the first time. The lady receptionist is an idiot who also is unprofessional and a liar. If you want a car go somewhere else! More
by Jem Wilson
Employees Worked With
Bentley Rodgers
March 19, 2021
Thank you so much for the patience, help and understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!! understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!! More
by Tramirez416
Employees Worked With
March 18, 2021
Awesome experience.... customer service was excellent ... Jp was very nice ...Amit was very explanatory..... he answered all my questions and was happy with my out come Jp was very nice ...Amit was very explanatory..... he answered all my questions and was happy with my out come More
by Gramdihall
Employees Worked With
March 16, 2021
Jean Pierre was amazing! Great communication and helped me out with everything! Thank you Jean!! Its worth it, the money & everything! I Went home happyy me out with everything! Thank you Jean!! Its worth it, the money & everything! I Went home happyy More
by marissaklayman
Employees Worked With
January 24, 2021
They try to scam me by saying my credit score was low which was not the case so I could have a higher APR... be ware which was not the case so I could have a higher APR... be ware More
by Chan500
Employees Worked With
August 04, 2020
Great Experience!!! My husband recently purchased a car. The first thing I like to say is, ERIC, yes I have his name in all caps because he was a phenomenal salesperson. My husband recently purchased a car. The first thing I like to say is, ERIC, yes I have his name in all caps because he was a phenomenal salesperson. Eric was professional, engaging, considerate, funny, patient, a person with a great personality and listen to what we were looking for. He's was on point. You know when looking for a new vehicle it's a processing and the paper work takes a while. While we were waiting he came over to check on us to make sure we were copasetic. He offered us water and something to eat which was very kind of him. When you come to Queens Auto Mall, ask for ERIC, he doesn't disappoint and he is here for you. If you can't find what you are looking and you need more time, he will work with you. When you come into Queens Auto Mall ask for Eric, you won’t be disappointed. More
by NK
Employees Worked With
Eric Williams
May 06, 2020
This dealerater site is a good idea it saves going to, say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice but he's no longer there and sales people were pretty nice, a few who are no longer there. One guy I don't trust I know who he is, short Italian guy is still there, he's a cool guy nevertheless. I tried to return my 07 Mazda to them a few times and they would not take it back. I soon found out why and ended up being persistent finally last yr. I got help from David. I told him I wanted something that was closely related to The Mazda I had, I ended up with a CR-V not exactly what I was looking for since I told him I did not want a CR-V, he still insisted that was the best SUV they could offer, Avg. credit considered (not cool). Still have the vehicle after a promise of it being taken back for a better vehicle within 7 months under a "structured package deal". Payments have been made on time. Almost 10mos later he seems to have left them, emails aren't being returned poor follow up he did email in Feb. I was through with these guys before that. No good because, they won't help with my boredom of driving a cookie cutter SUV. Who doesn't own a Honda CR-V! They need to do better on their prices because, the general motoring person on the street knows a bit more than they give them credit for. More
by M. Vey
Employees Worked With
Other Employees :
White, David, Pavlo Pav, Patrick Perry, Savvas Kay
March 17, 2020
Edwin is great. very patient and helpful. He walked ne through everything while I was waiting checked up on my family and myself. Great asset to your company through everything while I was waiting checked up on my family and myself. Great asset to your company More
by mauricacharles
Employees Worked With
Ray M, Joel Reyes, Edwin Suncar
