Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Quirk Chrysler Jeep
Braintree, MA
286 Reviews
Filter Reviews by Keyword
By Type
Showing 286 reviews
November 03, 2018
Very easy. Relaxed process, no pressure. Low key, pressure free process. Thomas was great to deal with. Highly recommend this dealership. No pressure, car was ready on time. Delivery was Low key, pressure free process. Thomas was great to deal with. Highly recommend this dealership. No pressure, car was ready on time. Delivery was seamless and quick. More
by Lkin
Employees Worked With
Thomas Cintron
Helpful November 03, 2018
New Jeep Cherokee I recently leased a new Jeep cherokee through Alex at the Braintree location and they were extremely accommodating with finding the exact vehicle I wa I recently leased a new Jeep cherokee through Alex at the Braintree location and they were extremely accommodating with finding the exact vehicle I wanted with the colors and options I desired. I’m now extremely happy from this experience and my Jeep drives great! More
by RyanD
Employees Worked With
Alex Menendez
October 26, 2018
Disgraceful business practices My experience at Quirk Chrysler Jeep has been a nightmare. I leased a 2018 Jeep Compass and picked the car up on 10/12/18. Less than 2 hours and 40 My experience at Quirk Chrysler Jeep has been a nightmare. I leased a 2018 Jeep Compass and picked the car up on 10/12/18. Less than 2 hours and 40 miles later, the car had a serious mechanical failure which caused it to abruptly stop in traffic with no warning. Fortunately no one was killed. Since then, I've gotten nothing from the run around from senior management at Quirk Chrysler Jeep and from Chrysler. All agree that this could happen again and that the car is probably not safe to drive, but they won't let me out of my contract so I'm stuck paying for a car that could kill me or another passenger on the road next time it malfunctions. This dealership cares more about money than their customers' safety. Disgraceful. Please take your business elsewhere. More
by jgalvin87
Employees Worked With
Eric Ao, John Cochrane
October 26, 2018
Great experience Ask for Gary. He’s the absolute best. Super knowledgeable and patient. Stayed with us through the whole process and gave us a great deal. Ask for Gary. He’s the absolute best. Super knowledgeable and patient. Stayed with us through the whole process and gave us a great deal. More
by JeepJeep1
Employees Worked With
Gary Keith, Sherrod Abdool
October 18, 2018
Wrangler top leaking. Overall a great experience from the service manager to the technician. And everyone in between. Facility was very clean, they had me in my loaner car Overall a great experience from the service manager to the technician. And everyone in between. Facility was very clean, they had me in my loaner car within minutes after I dropped off my vehicle. Couldn’t have asked for a better experience. More
by Theyianni
Employees Worked With
Michael Grisolia
October 10, 2018
Friendly and enjoyable purchase From beginning to end, our experience was stress-free and easy. As we are expecting a baby, we needed a reliable safe car, but still wanted a vehicle From beginning to end, our experience was stress-free and easy. As we are expecting a baby, we needed a reliable safe car, but still wanted a vehicle with style & class. All we had to do was show up the next day at our convenience and drive away in the polished SUV. David was informative, courteous and was patient with our questions and concerns. If you're in the market for a new Jeep, look no further than Quirk Chrysler Jeep! More
by Lfam
Employees Worked With
David Torres
October 09, 2018
Disgusting customer service, treated horribly. If I could, i would give this place a 0. I co-signed with my father for a Jeep Cherokee 10 months ago we bought it from Eric Ao I knew from the start If I could, i would give this place a 0. I co-signed with my father for a Jeep Cherokee 10 months ago we bought it from Eric Ao I knew from the start he was a sneaky unprofessional scam artist, however he took advantage of our situation. From the start the car was giving me problems. At first i thought just 1 trip to the service department would solve it all, but no. 7 months past and I was still going to the service department to attempt to fix it. I even asked top replace my car and management refused. To sum up the arguement they told me it's my problem so I deal with it, or I can buy a new car. After that situation, I took the jeep to a different dealership to get it checked out. First, they told me that the car didn't have any warranty (which I paid$3000 for). This dealership tried to stay with the money. After proving I paid for it, the warranty was enabled. Then the service department from there new dealership tells me the car is a ticking time bomb. The muffler, front axle, suspension, brake rotors, and steering needs to get replaced ASAP. They even said that it is a miracle I am still alive. All in all, don't waste your time here. There are better dealerships than this. Better dealerships that actually care about your investment and must importantly your life. Plus they sent me hundreds of spam emails some were viruses, they denied my visit when I wrote a review while I was there!!! Someone named Erin in Internet then Zoey QUIRK IS TRASHH More
by Emily
Employees Worked With
Zoey, Hilda , Eric Ao, Ronald Chang, Erin Baker
October 06, 2018
Made life easy Sherrad and the other members of the team made our lives easy- we needed to transition a lease to a purchase and they took care of everything- made li Sherrad and the other members of the team made our lives easy- we needed to transition a lease to a purchase and they took care of everything- made life simple. An effortless experience - can highly recommend More
by Cbut31
Employees Worked With
Sherrod Abdool
October 03, 2018
No customer service I am sorry to have to put this as a review, but unfortunately the service, communication and overall atmosphere I experienced was at this level. I I am sorry to have to put this as a review, but unfortunately the service, communication and overall atmosphere I experienced was at this level. I cannot go through the entire chain of events due to the length, but the ball was dropped at every level and department at this dealership. My main concern is with the communication level, or lack there of, for the past month and how each given situation and phone call was handled. Please read this review and realize the amount of time, effort, and phone calls was far greater than what a customer should have do, in regards to having things handled in a timely manner or even at all(some still not completed). More
by Abraham P.
Employees Worked With
Service employees too and internet , Eric Ao, Ronald Chang
October 02, 2018
Costly repair? I went in with a serious electrical problem and expected a costly repair. As it turned out, it was a bad auxiliary ground. The total cost for the dia I went in with a serious electrical problem and expected a costly repair. As it turned out, it was a bad auxiliary ground. The total cost for the diagnostics and repair, was $180. I was happy with the price and pleased with the entire experience. More
by PSQ
Employees Worked With
Billy-Service Dept.
