Quirk Chrysler Jeep

Lemon vehicles, false ads, runs credit multiply 1. Two ads Cherokee & Wrangler are based on only the stock listed, which they DONT have. So you'll go in for the ad it will be a Bait & Switch to a ve 1. Two ads Cherokee & Wrangler are based on only the stock listed, which they DONT have. So you'll go in for the ad it will be a Bait & Switch to a vehicle $5000 higher (They did that to us both). 2. The 200+ Jeeps online is not update they NEVER had them according to our salesman ( he admitted it) it's for ad. 3. Three out 5 of the cars we asked for had damaged frames. The 2 other Jeeps were not damaged were "Lemons" unsafe from West Coast but still priced at MSRP! ( Admitted by The GM Eric Ao) after we told him we won't leave without seeing titles. 4. The building, parking location is ok but as customers this is all IRRELEVANT to us, Why should I pay more for the same vehicle everyone is selling cheaper AND with a clean title unlike Quirk. Should people pay more for your expenses and false advertising? 5. They treated us horribly, my husband is a humble man little did they know he's a lawyer :) he has found over 30 LAWSUITS againist Quirk in 2018 Alone!! Google search it as well. 6. I've bought 8 cars in the past, shop monthly but never wrote a review this time I really just want to save people's time and money. 7. Do not allow this Dealer to contact you, to run your credit, to tell you "must come in" it's just a bait and switch. Don't fail for the ads. More

Great Experience Went in for a lease, left with the exact make, model, trim, and color I was looking for. Alex is not like other salespeople, he wanted to know what he Went in for a lease, left with the exact make, model, trim, and color I was looking for. Alex is not like other salespeople, he wanted to know what he could do to get me in the car I wanted. From the moment I sat down, I got the sense he was someone I could with, not get worked over. I had concerns about affording the monthly payment so he went back to get me more money for my trade in to lower the overall money down. It felt very much like we were a team and took any pressure/anxiety out of situation. More

Service The service experience was delightful! Easy to schedule and work performed in a timely fashion . I will continue to go back for service . They are gre The service experience was delightful! Easy to schedule and work performed in a timely fashion . I will continue to go back for service . They are great! More

Great Experience I had a great experience with Rafael. Showed us exactly what we were looking for and met all our requests to settle on a fair price for everyone. Very I had a great experience with Rafael. Showed us exactly what we were looking for and met all our requests to settle on a fair price for everyone. Very happy with the service so much so that I brought my brother in to meet Rafael as he was in the market for a new car also. My brother had a great experience as well. I highly recommend working with Rafael! More

Amazing From the minute we walked in until we left with our new cars, the team was attentive and wonderful! Alex was amazing from start to finish and so helpf From the minute we walked in until we left with our new cars, the team was attentive and wonderful! Alex was amazing from start to finish and so helpful! He was patient with all of our questions and after shopping a great deal, we felt we got the best deals with the best advice! I would highly recommend quirk Chrysler Jeep to anyone looking! Ask for Alex for all of your needs! He is very honest and forthcoming and so incredibly helpful! We left the lot with two cars and could not be happier! More

Overpriced lease, took advantage, no check recieved My wife and I ended up with a less then decent deal on a lease for a new vehicle at Quirk but it was the color she wanted so they took advantage of th My wife and I ended up with a less then decent deal on a lease for a new vehicle at Quirk but it was the color she wanted so they took advantage of that, and it came with some major headaches. You can find better, for sure. The entire negotiating process made us feel like we were swimming in a tank of sharks. They will completely run you over and take everything in your wallet if you're not careful. Plus, they've been very reluctant on holding up to promises made on their end. It took two phone calls just for them to reimburse a deposit made on my credit card. And we're still waiting for them to pay off and close out the loan on our old car three weeks later. On top of that, they still haven't even cut us a check for the remaining trade-in value on our old car. The salesman seem he didn't care not professional but it was the manager That really surprised us with his unprofessionalism. Definitely not a place I would recommend for anyone to go. Plenty of other dealerships in the area. More

Worst experience Two weeks ago went to purchase a car and the sales people seemed nice. We bought a Grand Cherokee Overland and were there for many hours. We were told Two weeks ago went to purchase a car and the sales people seemed nice. We bought a Grand Cherokee Overland and were there for many hours. We were told the car is in great shape. We were told they would put a new battery in car as it was sitting in the lot for awhile . So when we brought the car home the next day my son got stuck on highway because they never put a new battery they just gave the old one a boost. We had to call so they can put the right battery in car. Then there was a large bubble in tire and this was now a safety issue because this could cause a blow out . So again we call to address the issue and this continued to happened with the tires on car and the sensors were not working as well. The gentleman in the dealership who spoke to my son was disrespectful , demeaned him in front of everyone and the told him to take the car and leave the dealership in not such a nice manner. I had to file a complaint with corporate and the car is still at the dealership . I'm awaiting corporate to get back to me as to how to move forward. A very bad experience . I don't recommend this dealership to anyone they will say anything to sell u a car More

Exceptional service as always I have been coming to Quirk Jeep for close to 9 years for sales and service. Jen is an extremely welcoming and knowledgeable service advisor. She alwa I have been coming to Quirk Jeep for close to 9 years for sales and service. Jen is an extremely welcoming and knowledgeable service advisor. She always makes the experience convenient and efficient. She’s learned under the supervision and training of Service manager Mike Grisiola, the 4 th service manager since I’ve been coming here. He is the absolute best of all. Jen and Mike have solved any issue I’ve had with my wranglers with the tremendous mechanical capability of a mechanic, Alex. This is my 6th Wrangler since 1988 and I wouldn’t take my wrangler anywhere else for service, these 3 are an awesome team and Mr. Quirk should be proud of their work. More

Wrongfully treated for being a woman. As a young women being taken advantage by dealerships is always a fear. With the Internet today anyone can obtain the accurate knowledge on vehicles. As a young women being taken advantage by dealerships is always a fear. With the Internet today anyone can obtain the accurate knowledge on vehicles. Eric Ao lacks this fact it may be his own ignorance or bias againist women but I was never treated as badly in my life as I was here. I've been shopping for the past days for the best price, stores have gave me pricing etc I choose to go to Quirk after they constantly harassed me for my business " We will beat all offers, we're the largest" I fell for their lies & ads. The salespeople two of them, treated me as I had no idea what I was saying he was laughing when I showed him written deals from others as he was not trained to work a deal I waited for a small ego centric unprofessional GM to come, Eric Ao told me frankly the deals I recieved are not accurate although they were printed & signed!!! When I asked why he laughed ignorantly and couldn't answer then said " Your a girl dealers lie to you because you don't know much" I was appalled I was waiting for it to be joke but it wasn't he really just told me in different words WOMEN CANT BUY CARS FOR THE RIGHT PRICE BC WE DONT KNOW ANYTHING. He tried to sweet talk me & winked I almost puked then when that didn't help he start yelling!! " What price do you expect we sell cars we sell cars" he kept repeating himself in the most annoying childish tone. I contacted there " HR" which doesn't exist the email went to Eric Ao & a Zoey they threaten me to not make a complaint. Here I am as a WOMEN telling you they will ROB you if you go alone. Don't fall for thier ads, buildings, etc Quirk dealers is the old school dealers where they scam people, quirk is the only dealer like this still open that enough tells me it's shady. Not to mention the "ghetto" atmosphere there salespeople taking about female customers out loud!! The girls working there dressed to dance, Managers eating at the front they returned my license with dirty hand prints. I wasted 3 hours and left crying I felt harrssed for being a Women I'm sure my race wasn't to their liking either. I have never wrote a review for anything, I could not help myself from saving all ladies from this experience of potential financial ra*pe. More

Worst customer service I was in this dealership a couple of days ago. I had a general interest in a Jeep and was looking to learn more about them. Almost immediately the sa I was in this dealership a couple of days ago. I had a general interest in a Jeep and was looking to learn more about them. Almost immediately the salesperson started pushing the sale. One thing that was annoying was the prices they offer on their website are probably not the price you're going to get. They have a bunch of qualifiers on them and I would assume it's very seldom that someone meets all of the criteria. I know many dealerships do this but there are plenty that don't and I'd rather not be deceived to get me in the door. The Jeep was ok but was priced higher than an identically equipped Jeep at another dealership. I tried to get an explanation about this to see if they would try to match the price. The reason I was given didn't make any sense and when I asked additional questions to try and understand he just said "Why don't you just go there and buy it then?" Very rude and condescending. That's when they lost my business. I went to Chrysler 24 dealers and got much better service. No one was pushy and the price on the website was the actual price of the vehicle without any hoops to jump through. Night and day experience. Also, I got $3,000 more than they offered me for my trade-in at the other dealership. Save your time and your money! More