Quirk Ford
Quincy, MA
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Mr Pugsley made what I thought might be a long involved process easy and most pleasurable. I return to Quirk Ford because of their professionalism. process easy and most pleasurable. I return to Quirk Ford because of their professionalism. More
More than AMAZING SERVICE from Tusani. Very knowledgeable with the product and was able to help me get a GREAT DEAL and driving the same day. RECOMMENDED FOR SURE!!!! with the product and was able to help me get a GREAT DEAL and driving the same day. RECOMMENDED FOR SURE!!!! More
I had an amazing experience over at quirk Ford. The sales managers are all very professional and made the process of buying a car a breeze! managers are all very professional and made the process of buying a car a breeze! More
The dealership was awesome! great customer service and the sales manager Thomas was awesome, got me in the exact car i was looking for and for a great deal! the sales manager Thomas was awesome, got me in the exact car i was looking for and for a great deal! More
The Quirk team was exceptional and all the employees were super inviting! The whole process was simple and quick. Thank you Quirk Ford for all of the hard work! Also thanks to Thomas who helped get it done! super inviting! The whole process was simple and quick. Thank you Quirk Ford for all of the hard work! Also thanks to Thomas who helped get it done! More
I want to start by saying this is a Service rating not a Sales rating. I have bought many Fords on the past at this dealer and bought a Explorer last May. I brought it in for the 10K checkup and I had a s Sales rating. I have bought many Fords on the past at this dealer and bought a Explorer last May. I brought it in for the 10K checkup and I had a small leak in one of my tires. The service agent told me they could not patch the tire because of they type of tire it was. And I had to buy a new tire to fix it. I should them the warrenty on the tire and they told me I hade to go to the tire store. I went to a tire dealer and they said there is not problem fixing the tire and they did for 30 dollars. It was not the type of tire Quirk said it was. I also wrote to Quirk Customer relations and said their service department did the right thing. The last two times I have been there I never got a customer satisfaction survey from Ford, even after I had asked for one. This is the worst customer service I have had at any dealer. Both by the Service Agent and the Service Manager. I am never going back to Quirk ford now either to buy or service my vehicle. More
This will be my third vehicle purchase from this dealership I will always use Quirk Ford in Quincy Massachusetts for my ford needs their knowledgeable know exactly what they are doing no nonsense pu dealership I will always use Quirk Ford in Quincy Massachusetts for my ford needs their knowledgeable know exactly what they are doing no nonsense purchase Vehicle and paperwork ready as promised thank you again More
I worked with Mr. Parague, one of the sales managers at Quirk Ford, super professional guy, fantastic to work with, made the entire buying process seamless! Can’t recommend enough! Quirk Ford, super professional guy, fantastic to work with, made the entire buying process seamless! Can’t recommend enough! More
If I could give 0 stars I would. All they care about is making a sale and not about their customers once the sale is done. Basically I was lied to by the salesman or he didn’t care enough to get the correc making a sale and not about their customers once the sale is done. Basically I was lied to by the salesman or he didn’t care enough to get the correct information. I purchased a new truck about a month ago and was told that I have to register the vehicle my self and I would be paying a certain amount in tax. After reassuring that the tax would be what we discussed I signed the paper and took the truck the next day. A month later I went to go register the truck ( when I could get an appointment) and was forced to pay and extra $2850 out of my pocket to register the truck. The RIDMV told me they register cars there all the time and know the deal with truck trade ins according to Rhode Island Tax laws. I called back the salesmen and told him about this. He just said that this is why they don’t register cars in Rhode Island and I basically have to eat the remaining cost. He asked for a copy of the registration only to never get back to me. After 2 days of waiting I spoke to him again and he said sorry there’s nothing we can do. Meanwhile I spoke to another colleague of his and he said he’d look into it and get back to me (which he never did). Now I’m $2800 in the hole. I asked if they would split it and received no response. I am extreme unhappy and they don’t care because the deal was finalized. This won’t be the end of this and I’ll NEVER DO BUSINESS WITH QUIRK AGAIN!!!!! A message to Quirk Ford if you want to fix this you know where to contact me! I was happy with my purchase up until this happened. MAKE IT RIGHT! More