
Quirk Ford
Quincy, MA
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When we decided it was time to trade in our 2006 Ford F-150 Super Crew we shopped around at different dealers but returned to Quirk Ford because of one main reason… the superior customer care attitude we F-150 Super Crew we shopped around at different dealers but returned to Quirk Ford because of one main reason… the superior customer care attitude we found in Quirk’s salesman Kevin Hagerty. Kevin was very knowledgeable about the features of the new 2010 F150 we purchased. He communicated clearly with us on all aspects of the purchase including financing options, rebates and other special offers available to us. Kevin and his coworkers at Quirk Ford (the finance specialist, the used care trade in guru, the cleaning crew, and office staff on the lower level)all did a great job getting us in and out the door in 3 hours time. Remember to ask for Kevin when you walk in to this dealer, and you won’t go wrong. More
In August my husband and I purchased two vehicles. 2010 Ford Van and 1998 Nissan Pathfinder. Our salesman, Robert B. White was very courteous, helpful, accomodating, patient and honest. We are very happy Ford Van and 1998 Nissan Pathfinder. Our salesman, Robert B. White was very courteous, helpful, accomodating, patient and honest. We are very happy with both of our vehicles...especially the Pathfinder. The price was fair, condition fabulous. I would recommend Mr. White as a salesperson for the dealership. Paul and Rosemary More
Usually I refuse to speak with a car salesman, I look at cars while a dealership is closed and my husband will purchase the car at a later date. This is because the high pressure sales pitch always turns me cars while a dealership is closed and my husband will purchase the car at a later date. This is because the high pressure sales pitch always turns me off. However I met Antone who just loves to talk about cars in general! He did not appear to care how many questions we had or how many vehicles we dragged him to look at. He was a pleasure to work with. I bought my new Fusion the same day . I would highly recommend this dealership and this excellent salesperson to anyone. More
My husband and I purchased a 2007 Ford Escape that we had test driven the week before but were unsure if we could afford it. We explained that we wanted to purchase a used vehicle under 10K and pay cash for test driven the week before but were unsure if we could afford it. We explained that we wanted to purchase a used vehicle under 10K and pay cash for it. The salesman we had was Bobby Kulch who was very nice and could'nt have been more helpful to us. He stayed with us right until we drove out of the parking lot, taking time to show us how everything worded in the car. We ended up paying a little more for the vehicle but I know that happens at every dealership. (That's the business I guess) We were in and out in about an hour and a half which made the experience painless. We will be purchasing an additional car in the near future and I will ask for Bobby again! More
Kevin, was easy going and not pushy and allowed me to look all trucks in my price range. When it came time to deal with the managers, they were not pushy like other dealers in the area, who would not all look all trucks in my price range. When it came time to deal with the managers, they were not pushy like other dealers in the area, who would not allow me leave without a deal. That being said my overall experience was great. More
These guys are the worst of the worst. My wife and I went to the dealership to look at a cars we saw online. From the start they were very sleazy and withheld as much information as they could. They h went to the dealership to look at a cars we saw online. From the start they were very sleazy and withheld as much information as they could. They had several versions of the car we wanted to look at, but refused to give us the prices on the cars all at the same time. We had to choose a favorite. Given the condition of the other cars we were indeed able to choose one car that we wanted information on. After a test drive with a guy who clearly had a drink with his lunch, they presented us with a very good offer. We found out if we could have our mechanic look at the car and I agreed to call Bobby Kulch if we were still interested. The next day the story changed. We could not take the car to our mechanic (unless of course if Bobby came with us). When I explained that would mean us leaving both Bobby and the car at the garage for a couple of hours, he refused. There are only two ways to interpret these events. Either he thought we were going to steal the car (unlikely) or our mechanic would quickly deduce that there was something majorly wrong with this vehicle. What a giant waste of time!!! Do not buy a car from these guys!!! More
Called in the a.m. to ask if a particular vehicle was available for purchase. ASSURED BY SALESMAN IT WAS. Called him on cell phone to let him know we were coming. Upon arrival we were informed vehicle wa available for purchase. ASSURED BY SALESMAN IT WAS. Called him on cell phone to let him know we were coming. Upon arrival we were informed vehicle was sold this a.m. "sorry" he said, "we have others I can show you". BAIT AND SWITCH does that ring a bell? Do you think I deserved a call when the vehicle was "sold"? Drove 45 minutes to listen to him "try" to interest me in a vehicle I did not want. I wouldn't let that dealership put air in my tires as a result of todays experience. Would have no confidence in considering a purchase from them. I felt embarrased when I left. Had heard stories about their tactics, but felt I should check it out myself. Salesman seemed nervous when I showed up and he gave me the "good news" that he didn't have the vehicle in stock. A total waste of my time today......... I was looking for a certain color, Grey, I had an option package I'd prefer, 4 cylinder Fusion. He wanted me to test drive different colored vehicles, 6 cylinder vehicles. "They all drive the same 4 or 6 cylinders" he told me. "We've been so busy today" he said, too busy I guess for my business. I had always been skeptical of that dealership over the years. Heard too many horror stories. Thought though after reading some of the other reviews I'd give it a shot. Well, I won't be going back there....... More
Bought three cars from three different Quirk Dealerships in the last three years. When the paint started peeling off my 36K 2007 Mustang the dealers response was call Ford. Fords response was sorry not unde in the last three years. When the paint started peeling off my 36K 2007 Mustang the dealers response was call Ford. Fords response was sorry not under warranty. By the way this is a known Mustang problem. Don't buy one without checking under the hood for paint peeling or bubbling off. No more Quirk, No more Fords. The consumer has spoken. More
Went into dealership looking into the purchase of a new vehicle. Salesperson Antoine Jamison approached and greeted us. His appearance was impecable, he was very knowledgable of the vehicle and all of its vehicle. Salesperson Antoine Jamison approached and greeted us. His appearance was impecable, he was very knowledgable of the vehicle and all of its features. He answered all our questions clearly. He was not the least bit pushy. He made it clear that it was our decision and our decision alone. I feel this characteristic is very important, noone likes being bullied into something. Overall experience from start to finish was excellent. This is to include all persons that we came in contact. The were all excellent. This experience relaxed us completely, and we bought a new car... More
The service was completed in great time. The only comment is that I waited for service advisor to complete a personal converstation with another employee before I was welcomed for service. I would have appre is that I waited for service advisor to complete a personal converstation with another employee before I was welcomed for service. I would have appreciated if the service advisor recognized that I was waiting for service and ended his conversation More