Quirk Ford of Augusta

Bad Experience Everything was fine until I found a issue with the tires on the 2014 mustang that I purchased after I left. Salesman said if there's anything wrong, I Everything was fine until I found a issue with the tires on the 2014 mustang that I purchased after I left. Salesman said if there's anything wrong, I will take care of you. Found a mismatch tire on the front and a lot of rubber under the drivers side fender. I requested a matching tire and an alignment check and if it was out, to align. You would have thought I asked for a new car, they said they would do an alignment but no tire because it was inspectable, and also said if I had noticed it before it let the dealership they would have taken care of it???? Very confusing. The manager was a pompous xxx about the whole situation. First of all who would look for a mismatch tire on a 2014 car with 17500 miles and if it had a flat you it should be replace it with a stock tire. This dealership needs a new manager. Also the car was sold with half the oil life gone!! Everything should have been done when I told them I was coming to look at the car. He could give crap but couldn't take it. When your out the door of Quirk Ford Augusta, your on your own their word is no good, a salesman's word is no good if he has no backing!! Horrible experience, sure glad I do no sell cars for this (Manager) Note! This is not rating the salesmen... More

The salesman greeted us smoking a cigarette. He left us sitting in an office while waiting on other customers and when I complained to a sales manager the salesman called me an xxxxxxx. He further did no n sitting in an office while waiting on other customers and when I complained to a sales manager the salesman called me an xxxxxxx. He further did no negotiations with us on the vehicle which we ended up leaving your dealership and buying the identical vehicle an hour later at Brunswick Ford. More