Quirk Volkswagen MA

Recently went to buy a pre-owned car and I'll never recommend anyone to visit this crappy place to anyone.We saw the internet price of the car as 14,999 and when we went in the guy told us it is 16,299 recommend anyone to visit this crappy place to anyone.We saw the internet price of the car as 14,999 and when we went in the guy told us it is 16,299,when we said we saw the price as 14,999, the sales guy went to his manager and came back and told us he could give for 14,999, I asked him for 12,000 initially and the sales guy again went to his manager and this time the manager himself came and told us he can't do it less than 14,000, i asked him if he could do replace the leather seats since there were torn andwornout and the jerk manager simply tells us no and literally gets up and leaves ,literally asking us to get out, after this he goes to his other sales members and was joking about my offer right in front of us. I am planning to pursue legal option to see if i can teach this guy a lesson about customer service.The sales manager is Real jerk.Please avoid buying from these guys.They cheat on the actual price and you are treated badly on top of this. More

My wife and I were in the market for a wagon, so we stopped by Quirk to take a look at their selection of used Passats. Right away, I was approached by a sales guy who was a little too quick to try to stopped by Quirk to take a look at their selection of used Passats. Right away, I was approached by a sales guy who was a little too quick to try to hustle me. First we took a look at a Passat Wagon that was FWD when I clearly stated that I was in the market for a 4 Motion Wagon. The guy lied to me and said "This one is a 4 Motion" I told him it wasn't for two reasons...A. No 4 motion badging B. The front wheels spun as I showed him the torque steer and wheel spin associated with a FWD VW VR6. The guy lied again and said that "Some 4 Motions don't have badging and that even AWD cars have front end torque steer and front wheel hop". Funny, because I drove into the lot with my Audi and have never managed to chirp the front wheels with it!!!! Don't get me started on the filthy interior and molded carpet. The car obviously had serious leaks and sun damage as both the carpet and seats were damaged beyond repair. Then, the guy tried to pass a RWD Mercedes wagon off as a 4 Matic. What??? Again, no badge and the difference in Rwd and Awd is clearly apparent. This car was drastically overpriced and had about 75k miles on it and probably suffered from a loss of compression because it was very weak driving off the lot. Here's the real kicker...I told this guy that the wagon has to be Awd because it was for my wife to use in driving our newborn daughter around in the snow and ice. What a scumbag for trying to pass a Mercedes RWD wagon off as a 4 matic. The guy gave me line after line of bad used car salesmanship. "What's it gonna take to get you into a car today???" "You look like a guy who knows what he wants" "Its the right car, at the right price, so whats the problem? More

I knew exactly what I wanted. Blk/Blk Passat Turbo with heated seats and manual transmission. I had contacted lots of dealers only to get all the BS, come on in let's talk etc.etc. I was only looking for t heated seats and manual transmission. I had contacted lots of dealers only to get all the BS, come on in let's talk etc.etc. I was only looking for the best price. I called Mark Gallagher and told him what I wanted, he said I'll call you back in 10 minutes. HE DID. He gave me the best price, and said the car could be ready by 5:00 pm. IT WAS. I think I was at the dealer for 30 minutes and was done. No issues. Good Guy! More

I went in to Quirk VW in Quincy expecting the typical dealer atmosphere, but got something completely different. Before walking in, I looked on their website to find either a 2007 or 2008 Rabbit. I p dealer atmosphere, but got something completely different. Before walking in, I looked on their website to find either a 2007 or 2008 Rabbit. I picked out a white 07 and as soon as I clicked "subit" I got a call from Mark Gallagher who helped me through the entire deal. It blew me away how he was like no other salesman. Considerate, understanding and reasonable it's something that is missing in sales these days Mark proved me wrong. He understood my credit situation and worked with several banks in order to get the right financing. Quirk got my APR slashed in half and got me down to 60 months instead of the 72 months I expected. If you're thinking of the old quirk, think again. They did a complete 180 and put other New England Dealerships to shame. Thanks Mark! I love my Rabbit! More

The Sales Group at Quirk Volkswagen could be likened 1-to-1 with a sleezy snake oil salesman. If you don't get EVERYTHING they say on paper, they will lie right to your face and tell you there is nothin 1-to-1 with a sleezy snake oil salesman. If you don't get EVERYTHING they say on paper, they will lie right to your face and tell you there is nothing you can do about it. I even dealt with the General Manager, who is a brother of the owner, and he is as sleezy as the whole bunch. Once they made their sale, they hurried us out the door and were absolutely rude and less than helpful when we returned with problems. We bought a Toureg from them and without a doubt, their Navigation systems are the worst I have ever used in any auto. They have refused to help us remedy this and told us that they would not do anything for us. The GM lied to my face and denied any previous conversation. Given another chance, I would probably still buy a Toureg, but never in a million years would I go back to Quirk VW in Quincy except in my nightmares! I would recommed you shop around and be wary of their slick moves and lies. They should be very ashamed at how they treat people, especially when they don't know if you have friends looking to buy. I've already told 3 people to try for themselves and they were very turned off by Quirk. Try for yourself, but don't say I didn't warn you. More

While I did get a great price on my car, I don't really think they had any choice. They needed to dump their existing stock. Everything else was a hassle. Marion was a good guy, it's the sales manager that think they had any choice. They needed to dump their existing stock. Everything else was a hassle. Marion was a good guy, it's the sales manager that is a complete jerkoff. They say they are doing things when they are not, drag their feet on providing you with paperwork. Plus, they tried to recoup some money by pushing the extended warranty scam on me. Apparently that salesboy, don't know his name, doesn't understand "No thank you" as he ignored me repeatedly.<br><br>All in all, it is a very poorly run dealership. Do yourself a HUGE favor and go elsewhere. Unless they are dumping cars and then take advantage of their situation. More

399.00 fee added to price of car. get up and walk out and price will be cut in half,all of a sudden your trade is worth 200.00 more. Make sure you get advertised price for car dealer tried to over-charge me price will be cut in half,all of a sudden your trade is worth 200.00 more. Make sure you get advertised price for car dealer tried to over-charge me 1200.00. on an advertised car. when asked about 399.00 fee was told mr quirk adds this to all his cars. If this is in fact true then I would say all his cars in the newspaper are not the lowest and say this is false advertisment. More