Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Quirk Works Subaru
Braintree, MA
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 250 reviews
December 18, 2014
Tire light went on I stopped into Quirk and spoke with Tony who could not have been more accommodating. I went during lunch, as the tire light went on as I was driving t I stopped into Quirk and spoke with Tony who could not have been more accommodating. I went during lunch, as the tire light went on as I was driving to work. Tony had a technician look at my car right away, put air in the tires and reset the light. There was no charge. When I asked what I should do in the future, Tony recommended stopping by so they could ensure there was nothing wrong with the tires. I was in and out in no time, and felt like I was given the red carpet treatment. More
by Ginnyb
Employees Worked With
Tony Maggio
November 23, 2014
"fast, friendly with proper guidance" Went in looking for particular vehicle, left with car with more options and better ride for less! How can u bet that?! To sales and finance departmen Went in looking for particular vehicle, left with car with more options and better ride for less! How can u bet that?! To sales and finance department, I thank you... More
by RICHARD LEONARD
Employees Worked With
Lenny
November 05, 2014
SImple, to the point, didn't feel forced into anything I worked with Jonathan Theodat to lease my 2015 Legacy and it was very pleasurable. He was smart, caring, honest, and really made my experience at Qu I worked with Jonathan Theodat to lease my 2015 Legacy and it was very pleasurable. He was smart, caring, honest, and really made my experience at Quirk enjoyable. Upon arriving he met me outside we got right to business. I knew what I wanted so we took the legacy for a quick test drive then got down to business. Of course there was negotiations but they weren't hard to deal with.....just common negotiations that occur in every profitable business. After meeting with him and his manager (I forget the name) we came down to the exact price I was looking for. Picked up the car two days later and I've loved it ever since. I'll definitely go back to Quirk if Jonathan is there in 3 years. More
by Greg Koch
Employees Worked With
Jonathan Theodat
October 22, 2014
Friendly, professional, no BS dealership. Tom Sforza and his Manager worked hard be sure I got what I wanted and drove away happy. There were no games and no need for uncomfortable negotiatio Tom Sforza and his Manager worked hard be sure I got what I wanted and drove away happy. There were no games and no need for uncomfortable negotiations. They will do whatever is necessary to make the deal work. Highly recommended. More
by Michael Brohm
Employees Worked With
Tom Sforza
October 17, 2014
Great experience buying a 2015 Outback 3.6R A few weeks ago I bought a new 2015 Outback 3.6R with the sunroof package (navigation, etc.) and the EyeSight system from the Quirk Works Subaru in Br A few weeks ago I bought a new 2015 Outback 3.6R with the sunroof package (navigation, etc.) and the EyeSight system from the Quirk Works Subaru in Braintree. First, this is still a rare configuration of this vehicle and there were only a few available in stock in the entire New England. Many dealers listed them, but upon further inquiry, they were available only to order and were not in stock. I contacted them and got a very good offer that I agreed on. The communication was quick and to the point, very professional. When I came to the dealership, there were no surprises: the car was in stock indeed, they didn't back down from the offer and there were no other surprises of any kind. As soon as I managed the payment, the car was prepared and released to me extremely quickly, almost no wait at all. Everybody from the staff I interacted with (PJ was the salesman, I don't remember other names) was quick, polite, and professional. A very positive experience, not a trivial thing when buying a new car. More
by igorfeldman
Employees Worked With
JP
October 08, 2014
Leased a Forester From Jonathan Theodat We arrived in the lot full of Subaru models all over the place and we were knowledgeable about the model and color we wanted. (Our daughter had just We arrived in the lot full of Subaru models all over the place and we were knowledgeable about the model and color we wanted. (Our daughter had just purchased one). Jonathan was there to show us how to tell at a quick glance on the various model differences. We chose a white one with basic equipment because we don't put much mileage on the car.....just an errands car. They didn't have one on hand and we said we would wait until they got it. In a few days, they had it and it was painless to close the deal. We received a good trade price and the car transfer was easy. Jonathan Theodat and Khamorn Dam were very respectable and did what they said they would do. We even got to keep our low number, Massachusetts plates on a lease. Thanks Quirk! More
by RichWalbridge
Employees Worked With
Jonathan Theodat & Khamorn Dam
September 02, 2014
STAY AWAY!! I was looking to buy a used Subaru Wrx. I saw an online listing for a silver 2011 wrx hatch I was quoted a solid price over the phone and internet. I was looking to buy a used Subaru Wrx. I saw an online listing for a silver 2011 wrx hatch I was quoted a solid price over the phone and internet. I came to look at the car and go for a test drive which was not a problem. We agreed upon a price and I filled out all the paperwork. I could not leave with the car as my co-signer had to fill out her share of the paperwork. My co-signer faxed her information to the dealer the next day and I was ready to come pick up my car. I than get a call from my "sales manger" Cameron, by the way there all "sales managers" over there. Cameron informs me that he does not have a hold of the title and that it will take 3-4 weeks to get the title in hand. I decide to wait the 4 weeks as the deal I was getting was a good one. On the 4th week I call and ask if my title is ready and If I can come pick up my vehicle. Let me remind you that this is MA and dealer plates are not an option so I was out a vehicle for transportation. Cameron than tells me that its going to take about 6 weeks for them to get the title. I tell him that he needs to call me after his day off with a clear definitive update on where the title is and an idea on how far into this process we are. He fails to call me the next day to update me, also throughout my original 4 week waiting period I did not get one call or update from Cameron to let me know how the process was going talk about terrible customer service. I call him again the next day and he tells me that he was "busy" and that's why he didn't call, he than informs me that it is going to take another 4 weeks to get the title. This is when I decide to take my deposit off the car and move on. Bottom line this dealership tried to sell me a car they do not have the title to therefore they are not in legal possession of the vehicle and cannot offer it for sale. Here's the kicker that same WRX is now re listed on their site and other online car advertisement websites and they still do not have the title to the vehicle as it has only been a week since I took my deposit off. Do not buy that WRX and please save yourself the time and stay away from this dealership. Never have a seen such dishonesty and shadynes from a dealership. More
by nick.pagliarulo.9
Employees Worked With
Cameron
August 25, 2014
false advertising I will never go to this dealer again. Terrible BS sales tactics. I called at 8pm on Thursday to confirm that four cars they had listed on their websit I will never go to this dealer again. Terrible BS sales tactics. I called at 8pm on Thursday to confirm that four cars they had listed on their website -- which I had heard were not on anyone's lot in the greater Boston area at that time -- were actually there. The online salesperson, Tom Cooper, confirmed they were. My wife and I both took time off from work on Friday. Called before leaving home to make sure all was ok, then drove 45 min to the lot... and was told they did not have any cars in that model/trim. Total lies just get us on the lot. We walked out, and I saw when I arrived back at home that the cars were still listed on their site. Tried to call Tom to let him know how furious I was, but for the first time in two days, the call went through to voicemail. I would NEVER do business with people who use these tactics. More
by jefl007
Employees Worked With
Tom Cooper
August 24, 2014
Great car buying experience! Purchased a new subaru on a trade in. Salesman Lenny Wallace was fantastic! I was greeted as soon as I entered the door. Lenny listened to what I wa Purchased a new subaru on a trade in. Salesman Lenny Wallace was fantastic! I was greeted as soon as I entered the door. Lenny listened to what I was looking for in my new vehicle and walked the lot to find me my car. I received a great deal on my trade in and drove my car home that day. I was very please with the whole experience. When I returned for my registration and inspection Lenny had my papers ready and took care of me right away. Great buying experience! Quirk takes care of their repeat customers. Thanks Lenny.? More
by Andyb15
Employees Worked With
Lenny Wallace
August 14, 2014
Wonderful Experience! Bought a Forrester and Quirk Subaru never made it so easy! I spoke to Tom a few times regarding what I wanted, color, premium, sunroof, etc... I cam Bought a Forrester and Quirk Subaru never made it so easy! I spoke to Tom a few times regarding what I wanted, color, premium, sunroof, etc... I came in and test drove the one I wanted. PJ and the rest of the staff was more than accomodating including the General Manager Chris who gave me an excellent deal. I came in the next day and car was ready to go with my plates and everything was ready to go. I will definately return when my husband needs a car (which will probably be sooner rather than later) - Thanks Quirk Subaru! Maureen More
by cooperclan4
Employees Worked With
Tom, PJ and Chris
