Quirk Works Subaru

Lack of Integrity We had an agreed price in his own words "we're right where we have to be at in order to make a deal", then when I said lets do it he claimed he never We had an agreed price in his own words "we're right where we have to be at in order to make a deal", then when I said lets do it he claimed he never agreed to that price and raised the price $743. Don't waste your time. I saw another review saying they shook on a deal then they backed out, same type of underhanded dealings. More

I think I'm a typical buyer and ended up with a great deal. I had a great experience at Quirk Works Subaru today. I had been working with Bobby for just over a month. I like to shop around and they had the best I had a great experience at Quirk Works Subaru today. I had been working with Bobby for just over a month. I like to shop around and they had the best price I could find. Quirk also runs the Quincy Auto Auction, which is why their pre-owned vehicles are all high-end. Dan Quirk also does amazing stuff for the City of Quincy, so I had no hesitation by shopping here. They were able to get me a price I was happy with, and they were not pushy or "sleazy" at all. Bobby was probably the most respectful car salesman I've ever worked with. Ben in their Finance department was equally as great. I can't recommend these two individuals enough. If you're going to this dealership, ask to speak with Bobby-- and if you plan on financing ask for Ben specifically. I didn't talk to any of their other sales persons but I can personally vouch that they both got me out the door with an amazingly clean WRX at an amazing rate. I shopped around to Planet and Clay, and while Planet has a ton of great prices it seemed most of their vehicles were Manufacture Buybacks from Subaru of America (Lemons that were fixed). Clay had a very limited inventory and for me Quirk was closest to home and it seems like they have the biggest supply chain in the South Shore. I am extremely satisfied with my purchase and I'm glad they gave me a great warranty. More

Buying experience I had a good idea what I wanted and the sales professional made it informative, fun, fast and clean. 2nd Suburu we bought from Quirk. I had a good idea what I wanted and the sales professional made it informative, fun, fast and clean. 2nd Suburu we bought from Quirk. More

Beware of Sleazy sales tactics Picked out a used 2010 forester. Negotiated the price. Shook hands on it. The sales manager walk away for five minutes and comes back to tell us th Picked out a used 2010 forester. Negotiated the price. Shook hands on it. The sales manager walk away for five minutes and comes back to tell us they decided to sell the guy two tables down. Handshake doesn’t mean anything to them. More

They LOST my car records! So back in 2013, bought a car with them. Initially awful experience but management changed. So I continued to come here whenever my car had issues or So back in 2013, bought a car with them. Initially awful experience but management changed. So I continued to come here whenever my car had issues or anything recall related. 3 months ago (2019) my car's alarm stopped working so I dropped by and explained the problem. Can you you believe they pushed me to get a full diagnostic because they had zero records of my car. So I would need to pay the the full $120 or so first since it had never been there before. Or so I was told. There were no records that I even got the car from them. Yet, I still get advertisements from them to trade my Subaru in towards a new one. They were insistent that only way to even try to determine the cause for the alarm not working was to diagnose the whole system electronically. In the end, I declined and went someplace else where they popped the hood and found the problem immediately. Just to look at it and not even woek on it. Quirk wouldn't even look under the hood unless I paid for the diagnostic test and didn't even have my VIN number in their records. After I'd been there 4 times over a nearly 6 year period including 2 recall checks. How could my car be a new vehicle to their records? Quirk only cares about taking your money and not about actual service. I had flashbacks of the debacle of when I purchased the car and they couldn't get the car fax report. Why is a simple service stop so complicated when I have been there several times before? Terrible service. Will never go back. More

Making car buying almost pleasant I’ve visited this dealership with the intent to get a competitive price on a new Subaru Forrester. I highly recommend seeking out Oscar Villagran in s I’ve visited this dealership with the intent to get a competitive price on a new Subaru Forrester. I highly recommend seeking out Oscar Villagran in sales as he is patient and knowledgeable of the Subaru line. More

Robbie in Service was great! Helped me plan out my next service needs and answered all my questions. Everything else about my visit was great; quick and easy! Highly recommend. Helped me plan out my next service needs and answered all my questions. Everything else about my visit was great; quick and easy! Highly recommend. More

Can't Trust 'Em I did quite a bit of research and emailed several dealerships. Tim Long was my contact and got him down to a price of $18,000 for a 2018 Subaru Imprez I did quite a bit of research and emailed several dealerships. Tim Long was my contact and got him down to a price of $18,000 for a 2018 Subaru Impreza 2.0i. When I confirmed the price w/him and mentioned I wanted to lease, he got all mad at changed the price of the car on me to $19,000. When I called him out he tried giving me the run around and say things to make it seem like I didn't know what I was talking about. He kept insisting that he was honoring the agreed upon price and told me to call the finance department so they could explain it. I wasn't born yesterday and had several outside sources confirm that he was offering the car for $19k not the $18k we agreed upon. BOTTOM LINE, go anywhere but Quirks. He stopped answering emails because he knew I was no rookie to the games car salesmen(women) play. Shame on you and shame on quirk. Thankfully, I found a true, honest dealership. Bye Felicia More

Best Car Buying Experience Ever!!! I've just bought my first Subaru (2018 Crosstrek) and have to say it was the best car buying experience that I've had in my life...and I've gone throu I've just bought my first Subaru (2018 Crosstrek) and have to say it was the best car buying experience that I've had in my life...and I've gone through the process several times. Like most people these days, I had put in plenty of research before coming in to test drive. As soon as I came into the dealership I met the manager (Tom) and was paired with one of the nicest salesman, Jonathan. Jonathan sat me down to ask a bunch of qualifying questions and asked me to wait while he found a car in mind. The one he brought fit my needs and wants perfectly and ended up being the vehicle I took home. There are two things that stick out most about my interaction here at Quirk Subaru. Firstly, their pricing was great. There was very little negotiation necessary to get to what I knew was a good deal. This would normally be the most important piece for most people. However, for me, what I will remember most is how this business took care of me after the sale. When I came in to test drive the car the weather outside was bad, and I mean heavy rain. Because of this I had missed inspecting the exterior of the car as good as I should have. The next day I noticed a small ding of the vehicle. Needless to say, I was not happy. I came back into the dealership to see what could be done, not expecting much. As when I came in for the first time, Tom was there to greet me when I walked in. I explained the situation and to my surprise, without any argument, Tom did what it took to make me satisfied with the purchase. I would highly recommend this dealership if your're looking for a Subaru, and make sure to ask for Jonathan!!! More

Buying experience - honest, easy, could not have been better Quirk Subaru posted a great price on their website for a 2018 Subaru Outback Limited. All of their Outbacks had great prices listed online. They als Quirk Subaru posted a great price on their website for a 2018 Subaru Outback Limited. All of their Outbacks had great prices listed online. They also offered a great financing incentive...I checked in with other Subaru dealers as to whether they could match or do better.. The other dealers' reaction was funny. Called the offer "too good to be true", that there had to be a catch and then proceeded to say negatives things about Quirk. Negative selling is always a reflection of someone you want to avoid. Simply, there was no catch and Quirk was true to their word. George, Kristie and Greg could not have been easier or better to deal with. Everything was all above board and I would give Quirk 10 Stars if I could More