Quirk Works Subaru

My experience with Quirk Subaru was phenomenal. They were friendly and prompt with all services they provided. They were prepared for my arrival with a car ready to test drive and worked tirelessly to get me friendly and prompt with all services they provided. They were prepared for my arrival with a car ready to test drive and worked tirelessly to get me the exact vehicle I wanted. The purchase of my first car was seamless with Quirk and I would absolutely recommend this dealership to my friends and family. More

I just purchased a new Forester from Quirk Works Subaru. I got an online price, and when I made an appointment to go to the dealership Lucio Chieppe was my sales person. The Internet price was honored, ther I got an online price, and when I made an appointment to go to the dealership Lucio Chieppe was my sales person. The Internet price was honored, there were no games to raise the price as had happened with other dealerships. They did not have a car with the options I wanted, so after a test drive of the same model, Lucio suggested ordering the car since I was not in a hurry for the vehicle. Once the car was ordered, Lucio stayed in touch and gave me updates on the progress of manufacture and shipping as he got them. The price on the car was substantially below any other price I had obtained, and Lucio was great to deal with through the whole process. He has even followed up after the purchase to make sure I am happy. I would absolutely recommend Lucio to my friends and family when they need to purchase a car. This was a very easy, no hassle buying experience. More

I have gone here since August 2010, Dan has asked me in the past to rate him and well I kept on forgetting too. After today however I will always go to this dealer ship. Dan Mike and Bob have always been the past to rate him and well I kept on forgetting too. After today however I will always go to this dealer ship. Dan Mike and Bob have always been nothing, but professional and have a very pleasant tone about them. Mike the technician who I always deal with is awesome. He is incredibly knowledgeable and a tireless worker, I have gone in there once for a noise and he went on a test drive with me to listen to me and get my input on what I thought was wrong. Although that day we did not hear the noise, he was still willing to tackle it the next day once the car cooled down and try again. Turned out it was a broken crank pulley. They replaced it with in 4 hours which for a Subaru engine and where it is. That was a very speedy service. Mike, Dan and Bob, All 3 of them took the time to explain what was going on with no fluff it was very clear and understandable. Recently I was hearing yet another noise however in a different part of the car. So I took it down to Quirk once again I got Mike he drove it around and tested the car he heard the noise and showed me what was wrong turned out my older Subaru had a loose break shoe. They fixed free of charge! That right there told me this dealer ship was here to keep me happy and not line their pockets! Dan and Bob both have a wonderful memory and know me. When I first went there, they had a small computer error that charged me for an extra quart of oil all of 2 dollars, this happened 6 months ago and too this day Dan will still apologize for this small error, He also took great care of me and fixed the error. I have been around to many dealerships with this car due to moving around the state for my job and other factors and I will say by far this is best Subaru dealer ship in the state of MA. More

Terrific sales experience. No pressure. Peter was very helpful and rook the time to understand what I needed, not what the dealership needed. The paperwork was handled completely and professionally by Ger helpful and rook the time to understand what I needed, not what the dealership needed. The paperwork was handled completely and professionally by Geri, she even redid the contract when the rate came in lower than expected. Got a terrific car at a great price and made several new friends. Comes here to get your next new or used car! More

I have been very impressed with the service department of Quirk Works Subaru. I am greeted at the door and my car is taken in shortly thereafter. I mainly go in for oil changes or some little quirky thing Quirk Works Subaru. I am greeted at the door and my car is taken in shortly thereafter. I mainly go in for oil changes or some little quirky thing wrong and my car is thoroughly looked over and explained in detail what is causing problems that I have been experiencing. I then plan on going to the corner mechanic to fix, but I never have to because the manager (Dan O'Connell) goes above and beyond to please his customers and he gives a very competitive price that I cannot say no to! The service dept. does such excellent work that when I drive off, my car feels like new! The atmosphere is very clean and friendly. Dan is a very likeable guy who treats you like a good friend, not just a customer. I actually enjoy going there for service! P.S. My sister owns a Nissan and was bringing it in for oil change with me and they made a special trip to pick up her filter before we even got there so she wouldn't have an extra wait because of the part. Keep up the excellent work! More

Very pleased with the pleasant and accomodating attitude of the salesperson that we worked with, Lucio Chieppe. We were very disappointed with the sales service at another Subaru dealership, so this was a of the salesperson that we worked with, Lucio Chieppe. We were very disappointed with the sales service at another Subaru dealership, so this was a much better experience. Please continue to encourage your salespeople to be pleasant and helpful, even if the customer is not prepared to make a purchase. This was not the case at the other dealership and this is what caused us to look for another dealership. Thank you. More

This was the third dealership that I came to looking for a new car. I immediately knew that I would not have to look further. My family and I were promptly greeted by our salesperson and all of the employee a new car. I immediately knew that I would not have to look further. My family and I were promptly greeted by our salesperson and all of the employees were kind and helpful throughout the entire process. I had my infant son with me and multiple employees made a point to come over and say hello to him and keep him entertained. The one thing they could improve is that they don't have a changing station in the bathroom. They were kind enough to let us use their conference room, but the car buying process is long so those of us with infants would get some use out of a changing station. Our salesperson, Simon, allowed me to test drive 3 cars and never made it seem like I was wasting time or being a bother. He was very attentive to what kind of car I was looking for and what cars would fit my needs and price range. He let us bring the car inside so we would not have to look it over in the cold. I could tell during our test drives that he was very knowledgeable about the cars and took pride in his work. They took my trade in seriously and were able to work with me on a price that fit my budget. All in all it was a great experience and my family and I are very pleased with our new car. More

Overall it was a great experience with this dealership. Overall it was a great experience with this dealership. The salesperson is very friendly and details with the vehicle. During test drive, we ask the Overall it was a great experience with this dealership. The salesperson is very friendly and details with the vehicle. During test drive, we ask the salesperson - Scott J McDonald that can we test drive the car on the snow and he came up with a place which is a parking lot nearby that still have a good size of area that has not been plow and there was a good foot of snow on the ground. We drove thru the snow and back up with no problem and we are impressed. He also claimed that there is nobody done it like this before. I guess this vihicle pass our test.One thing that we noticed after pick up the car is the engine is very noisy at start up and compared with my sienna that we had to press on the gas pedal to check if the car is start up or not even though my sienna is 5 years old. More

Quirk Subaru was great.I highly recommend that anyone who Quirk Subaru was great.I highly recommend that anyone who wants a new car go there. I've told my friends, family, and co-workers to go here. From be Quirk Subaru was great.I highly recommend that anyone who wants a new car go there. I've told my friends, family, and co-workers to go here. From beginning to end the whole process was smooth, comfortable, and friendly. By the time i was done i felt like theses guys were my friends not car salesmen. The gave me the best figure for my trade, no other dealership could beat the amount they offered. The whole car buying process was great, every question i had they answered whether it was about the car or the sales numbers. Unlike other dealerships they didn't have to constantly refer to the car dealership website to answer my questions More

After researching in a recent auto guide the 2011 Subaru After researching in a recent auto guide the 2011 Subaru Outback became one of my top 3 choices. Before heading out to test drive my top 3 choices, After researching in a recent auto guide the 2011 Subaru Outback became one of my top 3 choices. Before heading out to test drive my top 3 choices, I researched which dealership I wanted to deal with. This dealership was a pleasure to deal through emails; they quoted prices, emailed stickers from windows and stood by every quote they gave me. I decided to deal with this dealership and the 1 hour trip thru Boston was worth the trip. I set out to purchase a Subaru now I just needed to test drive the right model. Peter was very clear on the differences between models; after talking we decided the Outback was a good fit. Peter handed over the keys and let me take the test drives alone (wow) no pressure while trying to focus on the ride. Could not believe the ride; for a 4 cylinder engine it is not at all jerky switching gears like some others, jumps right into action getting on highway from a stop. Very stylish wagon (crossover). The actual purchasing experience was very pleasant (surprise)! I think it has snowed every week since my purchase in early January; the outback is truly the "king of snow". I can't tell you how nice it is to go the the gas station once a week instead of every other day. This vehicle is a great deal for the $$$. Would recommend to anyone! I know we made the right decision by purchasing at your location; pleasure to deal with and very professional! Keep up the good work! Many Thanks More