Quirk Works Subaru
Braintree, MA
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What a great experience I had at Quirk Subaru. I had to take my Legacy (which is the best car I have ever owned)in for a recall. They took me right away and also found a nail in my tire which they took car take my Legacy (which is the best car I have ever owned)in for a recall. They took me right away and also found a nail in my tire which they took care of. Dan couldn't have been nicer. I waited for my car in a lovely waiting area and enjoyed a great cup of coffee. Thanks Quirk Subaru! (Dan, Mark....) More
I went in to Quirk for a simple oil change. Dan came out and told me that the service tech saw that my head gaskets were leaking oil. He recommended that I get them fixed as soon as possible. The tech als and told me that the service tech saw that my head gaskets were leaking oil. He recommended that I get them fixed as soon as possible. The tech also found that my belts and spark plugs also needed to be changed. Dan recommended doing this work as well because the tech had to remove them anyway to fix the head gasket. Dan told me that he could get me a rental and start work on the car right away. Dan got me a rental car and then he took the time to explain exactly what was being done on my car. I left the dealership knowing what was being done and about how much it would cost me. My car was ready the next day and the cost was cheaper that I was originally quoted. My experience at Quirk is always excellent and this time was no different. More
I dropped the car off for a service and told Dan I was going next dorr for lunch. He said the car will be done before you even order your food. He was right, I was back in less than 20 min and the car was going next dorr for lunch. He said the car will be done before you even order your food. He was right, I was back in less than 20 min and the car was done. I was in and out in under 30 minutes total. Dan and his service crew do a great job. Consumers need to be more educated on their cars and stop blaming dealers (who are in the business of earning money just like the rest of us) for up-sell efforts. Know your car, know your dealer. Thanks Dan, you can bet I'll be back. More
I've been buying cars for 40 years. I'm very tough and demanding with car dealers. I was looking for price first and didn't care about friendliness, cooperation, service etc. Give me the best price and I' demanding with car dealers. I was looking for price first and didn't care about friendliness, cooperation, service etc. Give me the best price and I'll figure out later which dealer I want to service the car. I've run the gamut over the years from the unsavory dealer who thrives on conning customers to the dealers with integrity and a good work ethic. To my utter surprise Wissam Bassil, Sean Tenullo, Matt, and Arthur at Quirk Subaru were terrific. Right off the bat I got one low price (by internet). I shopped their price extensively with other dealers and no one could match it. Then came the paperwork and working out financing. Again, these guys made it effortless. The car was delivered to my office for inspection by me before I gave them a check. When it passed my inspection the car was mine. The next day there was a rattle in the rear. I brought it in and they couldn't do enough. These guys are the best. I wholeheartedly recommend them. More
I recently brought my Subaru Forester in for service. Even though it is an older car and it was a minor service, I was treated like a valued customer and not a waste of time. The service was completed as Even though it is an older car and it was a minor service, I was treated like a valued customer and not a waste of time. The service was completed as promised and I am very satisfied with the experience. So much so that I have taken the time out of my busy life to write this review. I will definately continue to come to Quirk Works for all of my automotive needs. A special thanks to Dan O'Connell who was very knowledgeable, professional, and took my concerns seriously. He is a guy you can trust. More
great transaction. Fair pricing. easy in and and out transaction. less than 1 hr. for new car pickup. car was clean full of gas and ready to go as promised. Dealership was clean and both the manager transaction. less than 1 hr. for new car pickup. car was clean full of gas and ready to go as promised. Dealership was clean and both the manager and sale associate new the car details in and out. thanks will buy again. More
I have been bringing my 2006 STI for service here for over a year for maintenance and the level of service has been exceptional! Very friendly staff, knowledgable and the dealership is spotless, and comf over a year for maintenance and the level of service has been exceptional! Very friendly staff, knowledgable and the dealership is spotless, and comfortable. Brought the STI in for an oil change today and was treated with courtesy and professionalism and that has been my experience with Quirk Subaru of Braintree on every visit. They are attentive to letting you know about the recommended services based on the mileage of the car, the service was AWESOME..I was in and out in no time at all. I look forward to my next visit..A+++++!! More
I contacted many of the Subaru dealers in the Boston area by email and only three gave quotes by email. Quirk Works was the lowest price, so I had low expectations, but was pleasantly surprised when I arriv by email and only three gave quotes by email. Quirk Works was the lowest price, so I had low expectations, but was pleasantly surprised when I arrived at the dealership and found everything was efficient and no-haggle at the price they agreed to. They even beat the Consumer Reports dealer price. Tom and Jack were very professional. It doesn't get any better then this. Easiest car I ever bought. More
I have to say, quirk works to screw you over. This dealer was very unpleasant to work with and i did NOT end up buyer a vehicle from them nor will i ever. They told me they would "pay off" what little i owe was very unpleasant to work with and i did NOT end up buyer a vehicle from them nor will i ever. They told me they would "pay off" what little i owe on my current vehicle which i found out later on was not true at all, they would only pay $2000 BELOW trade in value. They also do not know or do not understand how to do math. The car i was intending on purchasing was priced at $14995 and i had a down payment. By the time we got around to monthly payments it was going to be $486 per month for 60 months. If you figure it out, that's $29160, aka the price of a new car. I have no idea how they came up with this number but they "could not do anything better than that." This dealer works very hard to screw over anybody that walks through the door. DO NOT BUY FROM QUIRK. More
We found a great used Subaru at this dealership for a great price. When we drove down to test drive and purchase the vehicle, from the time we were approached by a salesmen, to the time we drove off the great price. When we drove down to test drive and purchase the vehicle, from the time we were approached by a salesmen, to the time we drove off the lot we felt like we were being sold a lie. i know i wasn't supposed to buy a car if i didn't feel confident, but the price was really good. With a great deal of persuading we took the car to a 3rd party mechanic up the road to inspect the vehicle. we purchased the car with the agreement that quirk would make the changes suggested by the mechanic (nothing big, brake pads and the like). nothing was in writing, but they gave me their word that they would make all the fixes, fill up the gas tank for free and "inspect" the vehicle. i assumed they would keep it. they told me they would fix everything, fill it up with gas, and have it ready in a few days. in the few days between purchasing and picking up the vehicle, i tried calling the dealer ship several times to make sure the fixes would be made. a couple times they hung up on me or transferred me to a dial tone. the other times they were very rude with a "whatever" attitude. when i picked the car up, 1 out of 5 changes were made (supposedly the brake pads) with no record of the change made. i drove my brand new the car off the lot with the gas light on and no inspection sticker! i was so turned off by the sketchy staff that i filled it up on my own and vowed never to go back. later on when i did some maintenance i found out that they didn't even change the brake pads. great brand of car. quirk however has very typical, sketchy salesmen with the worst customer service i have ever encountered while purchasing a vehicle. More