Quirk Works Subaru

Exceptional customer service I am so happy with the customer service at quirk works Subaru, my salesman Johnathan was very helpful with my purchase of my new Subaru Outback he lis I am so happy with the customer service at quirk works Subaru, my salesman Johnathan was very helpful with my purchase of my new Subaru Outback he listened to all my needs and wants for the vehicle. Johnathan made me his priority and got all the paperwork done in a timely manor, everything was so easy. I will always come back to quirk works Subaru and see my guy Johnathan any time i need a new vehicle. More

Best experience I had buying a Pre-Owned Vehicle. Saw the car online. Went to dealership no funny business on the price. I was amazed that my salesman was straight forward and also didnt waiste my tim Saw the car online. Went to dealership no funny business on the price. I was amazed that my salesman was straight forward and also didnt waiste my time trying to boost up the price of the car. I would highly reccomend my Quirk Subaru in Braintree to go see Xavier in sales. More

Honesty is key After shopping around for my new crosstrek quirk was the best, every other dealership told me i would never get the price quirk quoted but they were w After shopping around for my new crosstrek quirk was the best, every other dealership told me i would never get the price quirk quoted but they were wrong. Bobby did great with me (i can be a bit of a pain) but at the end of it all he did a fantastic job helped me narrow it down to the right car for me, and gave me the deal i came in for. best car experience i have ever had More

Quirk Works knocked it out of the park for us I would give six stars to Quirk Works Subaru if I could. After reading some negative comments here and elsewhere, I was a bit skeptical . But all I ca I would give six stars to Quirk Works Subaru if I could. After reading some negative comments here and elsewhere, I was a bit skeptical . But all I can say is QuirkWorks knocked it out of the park for us. Joanne started our engagement. She was very prompt, professional, and courteous. You really couldn't ask for more. Tom Sforza the Salesmanager also came through for us. We also worked with Mach to complete the deal. He was very professional, and engaging. Making sure we understood everything and crossing the t's and dotting the i's. I've been buying cars for 30 years, and this was by far my best experience yet. I look forward to doing more deals with QuirkWorks. I plan on letting Subaru of America know how pleased I was with the level of service demonstrated by Quirk works in getting us into our first Subaru. More

"Staight as an Arrow" I have been shopping around online for the best price on new design 2018 Crosstrek. I went to Planet Subaru and one of the first thing my Fiance notic I have been shopping around online for the best price on new design 2018 Crosstrek. I went to Planet Subaru and one of the first thing my Fiance notice was the Salesman did not acknowledge her at all. Once he found out that the vehicle was for her, he transition to focus on her. As soon as we walked in to Quirk Works Subaru we were greeted by a Salesman name Xavier, he quickly welcome and introduce himself to the both of us. He quickly gathered enough information about us to know exactly what our wants and needs were. He quickly introduce us to his GM George to assure us we will get a fair deal from him immediately. *Hint we did not want to waste time. George and Xavier did a fantastic job to cutting straight to the numbers and having the car register and inspection sticker complete within a 1 hour once a deal was agree upon, which was impressive for a busy Saturday. I will highly refer Quirk works Subaru to all my friends and family. More

Fast And Easy!! I came in and worked with Bobby Bryson and the sales manager Tom Sforza after speaking with Kristie through email. We ended up buying a Crosstrek, got I came in and worked with Bobby Bryson and the sales manager Tom Sforza after speaking with Kristie through email. We ended up buying a Crosstrek, got a fair trade value and left with a new car in less than two hours! Two hours! Any time I have ever bought a car other than at a Quirk facility I waited.. and waited... and waited for paper work and to go through the finance area. This is so much faster and more efficient. Bobby took the time to over the car and help me get my belongings out of my old car and into my new one. The best service you can get. Thank you guys!!! More

AWESOME PLACE TO DO BUSINESS!!!! Had a great experience in sales, and had an even better experience in service, Robbie was awesome, and took care of everything my car needed in a time Had a great experience in sales, and had an even better experience in service, Robbie was awesome, and took care of everything my car needed in a timely manor. More

Unprofessional Extremely unprofessional experience at Quirk Subaru. Spent a solid 3 hours in the dealership talking to Ryan about leasing a 2017 Impreza, did the typ Extremely unprofessional experience at Quirk Subaru. Spent a solid 3 hours in the dealership talking to Ryan about leasing a 2017 Impreza, did the typical negotiating back and forth for a while, finally settled on a deal that we were comfortable with. Told the salesman we would back the next day, and we needed 24 hours to think it over. Salesman said that was okay however he was not able to meet us until after 3pm that next day, we left, and came back the next day at 330 after texting the salesman Ryan and confirming. We arrived at the dealership only to be told by another salesman that Ryan wasn't going to be available until 5pm. So we were "assisted" by another salesman. Strike 1. We sat down with the new salesman, and gave him the lowdown of the previous negotiations the day prior. The new salesman said "okay sounds good, let me go talk with the sales manager and we'll get this paperwork rolling." If only it was going to be that easy. The salesman comes back and says "so Ryan really screwed up, and our sales manager was not aware of the deal you had made" we thus spent the next hour arguing that the issue at hand was not out problem nor our fault. They spent the whole time legitimately arguing with us over an $18 difference. That may not seem like a big deal, but it's the principal of them not honoring the deal that was agreed on, and then treating us poorly during the negotiations. The new salesman told us the previous salesman shouldn't have said what he said and "is probably going to get fired." Extremely unprofessional. Finally the sales manager George came out and gave us the most rude and abrupt explanation as to why the deal was not possible, after we said then "we don't have a deal" he just walked away from us without so much as a word. Not even saying sorry for the mix up, nothing. Probably one the worst experiences I've had at a dealership, and that's saying something considering dealerships have a bad rap to begin with. Left a bad taste in our mouth, this dealership will back track on a deal and pretend like you're at fault, we heard another customer that was sitting behind us with another salesman going through the same experience. She was extremely upset as well, I heard her word for word, and it was basically the exact same thing we experienced. Then today, another couple sitting in front of us, was arguing with a totally different salesman over the EXACT same thing. Should have been a red flag. Must be a common practice for Quirk. Very unprofessional and rude experience overall, would not recommend this dealership to ANYONE, anymore. Which is a shame because the Quirks themselves are a family friend, hence why we went there, however their employees are a different story. We will be informing the Quirks of our experience as well. Good luck to anyone else whom visits this particular Subaru dealership. More

No Pressure - GREAT Experience I typically do not take the time to write a review, but my husband and I had such a pleasant and unorthodox experience recently at Quirk Works Subaru I typically do not take the time to write a review, but my husband and I had such a pleasant and unorthodox experience recently at Quirk Works Subaru that I felt compelled to commend the staff we engaged with. To give some brief background information, my husband and I came to the realization that we needed a second vehicle once we had our daughter a few months ago. We were exploring a few different brands and ultimately decided we wanted a Subaru given their safety ratings. I was doing the majority of the leg work for our search, and to be honest I was dreading contacting multiple dealerships for information. I anticipated getting the typical "sales run-around" to get me to come in opposed to having my questions answered. One afternoon while my daughter napped I begrudgingly started making my calls to multiple Subaru dealerships. I did experience the “run-around” with a few of the dealerships that I contacted, while some of the others I had a decent interaction with and would’ve chosen one of those dealers until I called Quirk Works Subaru. When I called I was transferred to a young woman named Joanne who I ended up on the phone with for over 20 minutes. She was personable and made me feel at ease instead of pressured. Instead of getting exasperated with the amount of questions I asked her about safety features on the different Subaru models, she shared that she had a baby this past year as well and that she completely understood my desire for a safe vehicle for my daughter. Ultimately, it was decided that my husband and I would come in over the weekend to test drive an Impreza sedan and a Crosstrek since we weren’t sure whether we wanted an SUV or sedan. Later on that day I remembered a few questions that I didn’ t ask, so I called Joanne back. She had left for the day so I was directed to a woman named Christy who also did a great job of answering my remaining questions without pressuring me. Fast forward to the day of our visit, and we were greeted by a salesman named Greg. I told him we were here for Joanne, and he went and got her. She came over and met us and explained to Greg everything we discussed. He took us on the test drive of both the Impreza and Crosstrek, and he took the time to go over the features in each vehicle. By the end of our visit my husband and I decided to lease a Crosstrek, and we couldn’t have had a better experience than we did. I highly recommend going to Quirk Works Subaru if you want an experience where you are treated like a person opposed to just another sales opportunity. More

My best experience ever buying a vehicle. I got my second Subaru from the dealership this week (the first Subaru was also from this dealership). Xavier in sales and Tom the manager. We're stra I got my second Subaru from the dealership this week (the first Subaru was also from this dealership). Xavier in sales and Tom the manager. We're straight forward with me on the price. I will highly recommend this dealership to all my friends and family. Thank you Xavier and Tom for being professionals. Most important got the best deal. More